Customer Service Human Resources

Christopher Johnson

** **** **** ******, *** *A*, New York, NY 10001

Telephone: 407-***-**** (Home)

Email: **************.**@*****.***

Professional Profile

A dedicated Financial Controller with over 23 years of successful

experience in the finance industry. Seasoned professional with exemplary

leadership abilities, able to effectively lead and influence others while

establishing and fostering harmonious business relationships. An expert

within both business intelligence and finance applications, specializing in

advising and managing internal teams. Possesses the ability to troubleshoot

and provide prudent business solutions with considerable ease. Holds a

reputation for significantly increasing revenue and driving profit through

precise negotiation and strategic planning initiatives. Demonstrates

excellent attention to detail, superb organizational and analytical skills

and expertise within time management and business execution strategies. Now

looking for a challenging position within the finance industry that will

satisfy current career ambitions and personal goals. Ideally seeking to

join a reputable organization that will benefit from extensive finance

background and strong professional and business skill set.

Career Summary

10/2013 - BITTER END YACHT CLUB

Present

Financial Controller, BVI

. Managing and maintaining accounting duties for both resort and management

company while supervising and training accounting team within policies

and procedures

. Ensuring optimal accuracy and productivity of accounting procedures while

devising annual audits, financial reports & analysis, pricing decisions

and negotiating contract initiatives

. Responsibilities include directing budget and forecasting, management &

bank reporting, payroll, accounts receivable / payable and month end

initiatives

. Conducting P&L statements, including departmental reviews of financial

statements

. Reporting directly to CEO, liable for entire Accounting, IT, Retail,

Purchasing and Reservation Department

03/2011 - DWELL STUDIO

09/2013

Financial Controller / HR Director, NY, NY

. Developed, improvised, and produced monthly financial records, ensuring

that financial plans were consistent and in line with organizational

goals

Key Achievements

. Reported directly to President, supervising and monitoring budget and

forecasting, management & bank reporting, payroll, accounts receivable /

payable, month end, and P&L statement initiatives including departmental

review of financial statements

. Supervised and trained Accounting Team members as well as Customer

Service team responsible for handling all aspects of the accounting cycle

and financial management as well as Customer Service.

. Implemented measures ensuring the accuracy and productivity of accounts

payable, cash disbursements, invoicing/billing, customer credits,

inventory and general accounting procedures as well as Human Resources

and Operations department initiatives

10/2007 - THE REEFS SOUTHAMPTON

06/2010

Financial Controller, Bermuda

. Directed and managed budget renovations of a 64-room hotel and three

cottages, as well as the construction of a 190-unit fractional, $52

million condominium complex

. Operated overall construction cost and funding initiatives; responsible

for project completion at 0.8% over budget

Career Summary Continued

Key Achievements

. Reported to Managing Director and Ownership, overseeing budget and

forecasting, management & bank reporting, payroll, accounts receivable,

and accounts payable, manage month end, and P&L preparation to include

departmental review of financial statements.

. Directed and trained a five member team responsible for handling all

aspects of the accounting cycle and financial management for both

projects, as well as payroll processing for over 200 employees

. Supervised the upgrade of Springer-Miller PMS and Micros 9700, as well as

the conversion from an In-house payroll system to Great Plains to include

the installation of bio-metric time-clocks and complete networking of

entire computer system

05/2006 - RAFFLES RESORT

10/2007

Assistant Financial Controller, Canouan, West Indies

. Directly supported the controller with supervising and training a staff

of 15, focusing on the administration of month-end accounting operations

and departmental internal controls

. Led VAT negotiations with St. Vincent government officials, ensuring

proper installation procedures onto POS systems and training staff

members on effective VAT strategies

. Solely responsible for the conversion of back-office system efforts, from

SUN to ACCPAC, PMS from Fidelio to OPERA and upgrade of Micros

10/2005 - RIANDE CONTINENTAL

05/2006

Financial Controller / GM, Miami, FL

. Supported and directed the acquisition of two Ian Schraeger properties in

Miami: a 247-room downtown property and a 251-room oceanfront property

located in Miami Beach

Key Achievements

. Effectively led Pre-opening team and reviewed all contracts while

devising pro-ration schedules and loan documents resulting in a reduction

of the "selling price" by $1.6 million

. Educated a team of five, responsible for handling all aspects of the

accounting cycle and financial management for both properties, as well as

all aspects of human resources for a collective staff of 200 employees

. Served as Area General Manager until February 2006, authorizing and

implementing various policies and procedures in Human Resources, Front

Office, Food & Beverage and Finance departments

. Successfully converted in-house back-office system to SUN

Education and Qualifications

BS Bachelor in Accounting, Florida Metropolitan University,

Orlando Florida (1998)

Key Skills

Microsoft Word, Excel, Access, Outlook, PowerPoint; JD Edwards; Great

Plains; ADP; ACCPAC; Fidelio; OPERA; HIS; MAS 90; Lawson; SUN; AS/400; SAP

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