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Information Technology graduate

Location:
Fort Worth, TX
Salary:
55000
Posted:
May 01, 2015

Contact this candidate

Resume:

Wesam Taleb

**** ****** **** *****, **** Worth, Texas, 76120

Phone: 972-***-**** E-mail: *******@*******.***

SUMMARY OF QUALIFICATIONS • Possesses strong project management, problem solving and

• Ambitious, achievement-driven and results oriented organizational skills

• Dedicated, hardworking, and a fast learner Competent in planning, analysis, and decision making

• Outstanding communication skills, including the ability Adept at interviewing and eliciting information from

subject matter experts

to effectively lead meetings, facilitate solutions &

create effective documentation Detail oriented with the ability to prioritize and manage

• conflicting demands to time sensitive deadlines

Ability to work smoothly and successfully with people

of varied experience, skill levels, and personality types Strong quantitative and qualitative assessment skills and

• ability to constructively challenge ideas and assumptions

Strong interpersonal skills with ability to build

consensus and develop solid vertical and peer to peer Basic knowledge of SQL, Java, C#, HTML/CSS

relationships

• Highly proficient with computers and MS Office

EDUCATION

University of Texas Arlington, TX – Graduated December 2013

Bachelor of Science, Information Systems

WORK EXPERIENCE

L.A. Fitness February 2014 – Present

Fitness Sales Counselor/Manager

• Responsible for the maximizing sales and marketing and keeping track of club goals

- Enroll new members through self generated and company sponsored programs, promotions and referrals

- Establishing and maintaining leads by marketing or from existing members; calling on new businesses for corporate accounts

- Give club tours and membership presentations

- Utilize computer programs to track appointments, sales and hold employees accountable.

- Determine how to best maximize profits and improve club sales

DOC’s Convenience Store April 2009 – January 2014

Store Manager

• Drive the company’s key performance indicators by delivering an exceptional customer store experience through associates

- Recruit, hire, develop and retain top management and sales talent for the store, maintaining optimal staffing levels

- Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and

behavior standards

- Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards

- Drive brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience

- Lead and inspire a customer service culture by recognizing and rewarding team

- Allocate work for employees during downtime

Sears May 2008 – March 2009

Customer Service Specialist

• Provide friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while

providing velocity solutions to customers

- Resolve issues swiftly by achieving low Talk Times and a higher Calls Handled per Hour rank

- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications;

proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration

- Achieve established business goals through client development and suggestive selling

- Develop business and expand client base through aggressive networking, conducting special events and on the floor presence

COMMUNITY SERVICE

• Participated in “Midnight Walk” to raise money for Relay for Life Foundation

• Volunteered at local community homeless shelter to distribute meals, drinks, and donated articles to the homeless

• Adopt an Athlete – Visited elementary classes to talk about the importance of athletics and staying away from drugs



Contact this candidate