Medical administration

BEATRIZ CYMBERKNOPF

****, **** ****, **********, ** 3346/Telephone 561-***-**** email:********@*****.***

KEY COMPETENCIES:

• Twenty two years of program development /administrative/management experience with

emphasis on human and health services programs.

• Bilingual/bi-cultural (English/Spanish).

• Superior communication, interpersonal and organizational development skills.

• Proven leadership and consensus building in diverse-multicultural environments.

• Extensive experience in all phases of planning, scheduling and controlling projects.

• Proficient in Microsoft Office and Internet research applications.

PROFESSIONAL EXPERIENCE

Boynton Beach, FL

SPANISH AT WORK, LLC.

Program Director 2012- Present

An independent human and healthcare consultant dedicated to advancing the mission of

health services organizations to improve the quality of care delivery for clients, patients

and their caregivers.

• Provide a variety of administrative and management support services in support of

educational programmatic initiatives.

• Design, coordinate and conduct Spanish instruction classes, educational

workshops, community outreach and support group activities related to Spanish

language / cross cultural competence instruction.

MD CLINICAL Hallandale Beach, FL

Patient Liaison 2007- 2010

A private clinical research facility dedicated to advancing medical treatment for patients

suffering Alzheimer’s and other neurological disorders.

• Provided administrative support to manage all aspects of patient care services for clinical

research trials. Coordinated care for approximately 15-40 new patients/month.

• Managed day-to-day data entry, created, edited, organized, filed and updated all clinical

related documents supporting all facets of protocol, and implemented orders from

Principal and Sub-Investigator.

JFK MEDICAL CENTER Atlantis, FL

JCAHO Coordinator 2004- 2006

A top 100 Hospital in the nation (424 Bed Facility) and healthcare complex delivering quality

cost effective healthcare in South Florida.

• Implemented a quality improvement program that monitored quality of care as it relates

to medical record documentation. Tracked and monitored program by conducting

ongoing monthly review of more than 235 charts for clinical pertinence. Patterns of

deficiency were identified and evaluated.

• Compiled, analyzed and prepared reports (findings & plan of action). Improved by 50%

compliance with Federal, State and JCAHO regulations.

UNITED HOSPITAL FUND New York, NY.

Grants Manager 2000-2003

A philanthropic & health services research organization addressing critical issues affecting

hospitals and health care in New York.

• Managed grant programs and general distribution activities of approximately 2

million to support the development of model projects and sponsor research to

address issues in quality of care, insurance coverage, chronic care and aging

services.

• Provided oversight of program’s compliance and technical assistance to grantees to

achieve stated measurable metrics.

• Evaluated projects funded and assisted in all conference and leadership convening.

• Prepared and presented analyses for top management officials and industry

stakeholders on an ongoing basis.

D.C. GENERAL HOSPITAL Washington, D.C.

Program Director/Medical Interpreter 1993 - 1997

A public-non-profit hospital providing primary and secondary health care services for low-

income residents in the Washington D.C. Metropolitan Area.

• Launched a comprehensive Medical Interpreter & Cross-Cultural Service Program

for over 4,000 non-English speaking patients to facilitate access and improve

healthcare services for vulnerable/minority patient-populations.

• Managed program and case-management functions for over 185 patients / month.

• Developed mechanisms to monitor hospital utilization of health support services.

• Established strong linkages with Dept of Health and Human Services, and all other

community providers to coordinate care.

• Developed bilingual health education materials for medical/nursing staff (i.e.

Assessment Tools, Guidelines for Effective Patient-Provider Interaction).

• Provided Spanish interpretation / translation services for all medical staff.

SPECIAL AWARDS

• Fellowship for Public Service, New York University, 1997-2000, MPA. Program.

• Departmental Award for Excellence, Social Services, D.C. General Hospital.

• Honors Fellowship 1983-4 and a Doctoral Fellowship 1986-7 by New York

University. Departmental Award for Excellence in Political Science, Yeshiva

University. June 1982.

• Fellowship, Latin American Faculty of the Social Sciences, Santiago, Chile, 1983.

EDUCATION

New York University, Robert F. Wagner Graduate School of Public Service, NY.

Master of Public Administration/ Health Policy and Management, May 2000.

New York University, Graduate School of Arts and Science, NY.

Master of Arts: Latin American & Caribbean Studies, Feb. 1984.

Yeshiva University, New York, NY.

Bachelor of Arts: Major: Political Science; June 1982

Medical Interpreter Training Certificate by E.C. Data: National Training Institute, October

19th, 2012.

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