Assistant Computer
Resume:
Prashant
Joshi
**-
Street
Apt#*D
Flushing,
NY
11355
T:
347-
827-
********.*********@*****.***
Linkedin:
www.linkedin.com/in/joship1
Professional
Summary
Accomplished
IT
professional
with
years
of
experience
as
a
Computer
Specialist
for
the
Department
Of
Education
(DOE).
Proficient
in
Windows
and
Macs
software’s
and
hardware’s.
Excellent
communication
and
presentation
capabilities.
High
energy,
confident
professional
with
an
infectious
enthusiasm
for
technology.
Certifications
Cisco
Certified
Network
Associate
(CCNA)
April
2015
ü
FEMA
Information
Security
Basics
13
hours
Nov
2014
ü
FEMA
AWR-
138-
W
Network
Assurance
April
2015
ü
Experience
The
Flushing
International
High
School,
Flushing,
NY
Sep
2011
–
Oct
2013
Computer
Associate
Intern
Knowledge
of
DOE
databases
STARS
and
ATS.
Work
on
processing
student
scheduling,
grade
reporting
and
transcripts.
ü
ü Assistant
in
preparing
requisitions
for
spare
parts;
maintains
inventory
and
repair
records.
Installs
and
administrative
support
computer
software’s
such
as
Deepfreeze,
Norton
Ghost,
Windows
group
policies,
ü
Active
Directory
and
VMware.
ü Assistant
in
maintaining,
organizing
and
troubleshooting
all
computers
(Macs
and
PCs)
and
Windows
Server
2008
including
administrative
offices,
classrooms,
mobile
carts
and
Teacher
center.
Performed
hardware
maintenance
tasks,
such
as
re-
imaging
hard
drives,
repairing
hardware
and
detecting/removing
ü
Viruses.
Setup
user
access
for
wireless
printing,
Internet
and
file
services.
New
York
City
College
of
Technology
(CUNY),
Brooklyn,
NY
Aug
2011
–
Aug
2012
Vision
Care
Technology
department
College
Aide
Meeting
and
greeting
visitors
at
all
levels
of
seniority
ü
Screening
phone
calls,
enquiries
and
requests,
and
handling
them
when
appropriate
ü
Organizing
and
storing
paperwork,
documents
and
computer-
based
information
ü
Liaising
with
staff
in
other
departments
and
with
external
contacts
ü
Answering
the
telephone,
take
messages,
and
transfer
calls
to
suitable
staff
ü
Vaughn
College,
Queens,
NY
Feb
2010
–
May
2010
Tier
2
Help
desk
technician
Installed
or
repaired
Windows
computers
with
standardized
applications
and
networking
software
ü
Set
up
computer
security
measures
that
include
Malwares
and
spyware
removal,
defragmentation,
disc
imaging
and
ü
data
recovery.
Configured
computer
networks
such
as
setting
up
IP
address
for
devices
ü
Assisted
users
to
resolve
problems
operating
all
hardware
including
desktop,
laptops,
printers
and
smart
boards
ü
Education
New
York
City
College
of
Technology,
Brooklyn,
NY
Aug
2010
–
Present
Currently
pursuing
a
Bachelor
of
Science
-
Computer
Information
Systems.
Qualifications
Fluent
in
Hindi
and
Punjabi
ü
Excellent
skills
in
troubleshooting
Mac
and
Windows
hardware
and
software
issues
ü
Microsoft
Office
2003
to
2013,
Windows
XP,
Vista,
7
and
8
and
Mac
OS
X
(10.4
–
10.10)
ü
Knowledge
of
programming
languages
such
as
SQL,
JavaScript,
HTML
ü
Excellent
skills
in
installing,
maintaining
and
integrating
network
devices
and
Packet
Capturing
Methods
(Wire
Shark)
ü
Excellent
knowledge
of
Protocols
and
Services,
IP
Routing,
Firewalls,
OSI,
TCP/
IP
model,
DNS,
DHCP
and
OSPF,
EIGRP
and
ü
Access
control
lists
Contact this candidate