Sales Customer Service
Resume:
Resume of A/*-***, Ashar Estate
SACCHIN H DAWDA Shreenagar,Wagle Estate,
Thane - 400604
Tel: 720-***-****
*************@*****.***
Date of Birth: 08/01/73
Educational Qualification: Commerce Graduate from
Mumbai University- April'93
Experience Discipline: 22.05 years Marketing & Sales, Industry.
Experience Details:
I - COUNTRY HEAD - EVENTS (INDIA) - QUARTZ BUSINESS MEDIA LTD, UK (April'07
onwards -8.0 years)
Presently, Working with QUARTZ BUSINESS MEDIA- UK, promoting Speciality
Chemical shows - CHEMSPEC EUROPE/LATIN AMERICA/MIDDLE EAST/ THAILAND /
SOUTH AFRICA/TURKEY, Cleaning Show/Oil & Fats Show. Profile Includes -
. Promoting Business Ties between EU countries and India. Closely, co-
ordinating with CHEMEXCIL - THE EXPORT PROMOTION COUNCIL OF INDIA
GOVERNMENT and the Company.
. SALES - Managing Corporate sales and handling National/International
clients for Exhibitions.
. PR / MARKETING- Assisting in Public and customer relation activities, Ad
campaigns and show scheduling, Market research activities
. CUSTOMER CARE :After sales service and collections from Agencies and
clients
. OPERATIONS: Operational activities at the show site
. MAJOR BREAKTHROUGH ACHIEVED FOR THE GROUP WAS SUCCESSFUL TIE-UP WITH
CHEMEXCIL TO PROMOTE CHEMSPEC SHOWS.
. EFFICIENTLY HANDLING THE SALES PORTFOLIO THEREBY INCREASING THE REVENUE
UP BY 1000%
. NEW LAUNCHES; SUCCESSFULLY LAUNCHED SPECIALITY CHEMICALS MAGAZINE IN
INDIA/ CHEMSPEC MIDDLE EAST/ASIA AND SOUTH AFRICA SHOW.
II - Sr Manager - Marketing And Sales
Business India Group, Exhibitions Division (May'98 to March'07 - 8.
10yrs)
May'1998 onwards managing the largest Interior Design, Building material,
Furniture & Information Technology related shows (Namely INSIDE OUTSIDE
MEGA SHOW/MONEY SHOW).
Profile includes-
. Managing Corporate sales and handling National/International clients for
Exhibitions.
. Assisting in Public and customer relation activities, Ad campaigns and
show scheduling, Market research activities
. After sales service and collections from Agencies and clients
. Operational activities at the show site
. Interaction with Government and third party officials for required
permissions
. Timely procurement of required materials and services at the show
contd
. Man management- co-ordination with all branch offices and managing a
team of 4 sales professionals in local office.
Major achievement is an increase in the Business of the division by 70%.
Efficiently handling operational activities and timely procurement of
required permissions.
III - Branch manager
Dalal Street Journal Group, Communication & Financial services
Division
March'1995 to April'1998 (3.2yrs)
Profile includes-
. Implementation of multiple product strategies to achieve long & short
term sales objectives
. Developing and Managing Major accounts/ Distributor Analysis and sales
promotion through Channel management
. Man Management
. Training and Motivating the sales team towards achieving framed targets
. Supervising day to day Administration and accounting functions
Managing efficiently a profit center of the division increasing the
revenues to a 33% hike. Recorded an all time achievement in Manpower
retention and increase in the Individual productivity of sub-ordinates.
IV - Sales Executive, Space Division.
Laxmi Roadways Limited
October'1993 to February'1995 (2.5yrs)
Profile includes:
. Selling and booking of cargo spaces for rail and road, all India
. After sales services
. Credit control and operational administration
IV - Sales & stores activities
Fulford India limited
August'1990 to September'1993 (3.2yrs)
Profile includes:
. Developing dealers network
. Managing distribution activities from C & F agents to respective dealers
Strengths Extrovert, Workaholic,Professional
Attitude and Practical. Can sustain
Pressure.
Personal details Married. Can speak Hindi, English, Marathi, Kannada,
Gujrati, and Punjabi
Present Salary 18 Lacs Per Annum + Benefits & Incentives
Expected Salary 24 lacs Per Annum
References Mr. JOHN LANE- DIRECTOR
QUARTZ MEDIA UK LTD
SACHIN DAWDA
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Claims to be selected
. Adequate exposure gained in the field of International and Domestic
Marketing/Sales/Operations/PR/Customer Service and promotions by serving
known Multinationals and major UK organizations - DMG World Media and
Quartz Business Media AND Indian Organisations i.e. Fulford India
Limited, Dalal Street Journal Group and The Business India Group. Have
slogged more than 19 years on the Indian Fields dealing with Indian
Corporates, MNC's, Agents and Individuals. Being in events at the current
job, have also gained sufficient knowledge in promotional/ event
marketing strategies.
. Educated with a premier institute i. e the south Indian Education
society, which has imparted excellent English Communication skills (both
written and spoken). Being with a corporate and the key profile being
managing events (where mass appeal is a necessity) across the country,
have acquired excellent presentation skills.
. A free atmosphere in the present organisation has helped in developing
good Administrative and organisational skills, besides handling sales.
i.e. Solely Managing operations of the Show PAN India - from the scratch
to the making of a successful show in the existing and new venues, with
optimum use of limited resources and a specified timeframe.
. Presently, am required to interact with several Government bodies for
various permissions and with third parties for execution of timebound
activities, hence liasoning is a regular practice. The projects being
mega in nature, have successfully completed the task with the help of
good interpersonal/ teamwork skills.
. Explored 5 new venues for right promotion and expansion of the
organisation's horizons. Have carried massive research on new markets,
attitude of masses, local area's potential etc in order to launch a
successful event.
. Have acquired on the job IT skills in Word, Excel. Have handled mass
mailing to people related to the event, solely.
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