Regional Manager Sales

DANIELA RAMADANI

Mobile 416-***-****

********.*******@*****.***

IT Recruiter/Sales Regional Manager- AppleOne Group Of Companies

**/****- *******

Establish relationships with new clients through business development and

marketing campaigns

Visit current and prospective clients to develop strong relationships and

continuously maintain excellent elationships

Get to know how client companies operate and understand their general

'culture'

Make visits and presentations to corporate clients

Manage,maintain and strengthen the relationship with customers

Receive orders, conduct needs assessment, get information to determine the

whole picture of the business, provide different solutions to the clients

Negotiate, analyze, explain terms and conditions of the contracts

Collaborate with different departments to make sure the specifics needs of

the clients are met

Act as a liaison between the client and different departments to ensure all

the clients' needs are met

Provide feedback to the client based on market information keeping the

conversation on on-going and open

Write and advertise vacancies on the job boards

Coach and lead candidates and clients throughout the hiring process

Screen, interview and short-list potential candidates both personally and

by telephone

Help candidates to identify and achieve their career goals, and encourage

continuing professional development

Make job offers and check confidential references on candidates

Take the requirements, analyze the needs and work with clients in coming up

with plans to assist with permanent and contract resources, prepare

proposals and negotiate fees

Handle the screening and qualify the candidates, follow up with in-person

interview

Negotiate salary/rate, as well as length of contract

Help attract candidates and maintain the candidate database in the pipeline

Always maintain a close communication with both candidates and clients

Ask always for referrals from candidates and always being successful in

maximizing my contact with candidates and clients

Successful in handling counteroffers and always manage the hiring process

IT Recruitment Advisor - Randstad Technologies

?

08/2013- 08/2014

Search, identify and qualify all potential candidates (through internal

database, job boards and other search engines, contact lists, job fairs,

cold calls, etc.)

Qualify candidates through recruiting calls - screen candidates for

essential function/duties, work history, training, technical skills and

salary requirement

Attract highly qualified candidates by continually running descriptive job

advertisements on job boards, Linked-in, Facebook and other media outlets

Continually build and maintain a pipeline of talent to accommodate for

current and future client demands

Maintain and upkeep of candidates files in the internal database

Generate leads and market intelligence for our sales and new client

development efforts

Responsible for negotiating contracts

Interview and assess prospective applicants and matching them with job

orders.

Help applicants to prepare for interviews and debrief candidates

Work with client to obtain qualified job requirements and educate client on

Randstad Technologies' processes

Proactively initiate new client partnerships with targeted accounts and

organizational chart development

Promote client development and build relationships with prospective clients

through office visits, presentations and negotiations

Establish opportunities to present our value-proposition to strategic

Senior Executive and Management level and contacts

Maximize existing relationships by engaging clients as their primary touch

point with Randstad Technologies

Interface with internal teams to ensure all lines of business within

Randstad are effectively represented to our customer base

Utilize strategic client hunting practices, industry/market analysis,

internal communication, external promotions and constant in-depth client

analysis to uncover revenue opportunities

Update and maintain client information in accordance to Randstad

Technologies' standards

Track vendor agreements and complete accurate invoicing information

Locate contractors working at Client locations and refer them to recruiting

(Recruitment Lead Generation

Senior Account Manager - Gatestone Co (American Express and TD Canada

Trust)

11/2001 to 08/2013

Manage a portfolio of 100 accounts, which generated $1 million in revenue

per month and $25000-$30000 in commission

Identify prospective customers using lead generating methods and perform an

average of 200 cold calls per day

Identify costumers needs and work within their budget to come up with

solution customized to their needs

Overview customers' credit report, analyze their debt/income ratio, offer

solution for the clients to refinance their properties based on equity

Identify RRSP, Life Insurance and other assets and offer to costumers

options based on the information gathered

Collaborate with other account managers to prepare and deliver performance

updates and business reviews

Address customers' questions and concerns regarding products, prices and

availability

Take daily inbound calls and key-enter proposals, payments details, credit

memos for assigned accounts and clients

Ensure keeping case records of customer interactions and transactions,

record details of inquiries, complaints and comments, as well as actions

taken such as different methods of payments

Maintain a current and accurate 'hot list' of customers which would need

daily/frequent contact

Maintain close follow up with clients based on their needs

Responsible for implementing all business-building and relationship-

building expectations with uniquely assigned accounts and customers

Participate in various incentive programs and contests designed to support

achievement of production goals

Responsible for handling all the difficult situations to achieve a

resolution with costumers and defuse complaints

In charge of training, monitoring and mentoring staff

Manage the senior group of 6 collection officers and report directly in

directly to the AVP of the department

Implement new policies, by presenting business cases, identify improvements

and efficiencies and implement them in a proactive manner

Identify talent and encourage growth from within to preserve the culture

and technical background

Rank in top 3 of sales representatives out of 80 representatives of the

department

Surpass annual quota by 70-80%

Develop promotional programs to optimize revenue levels

Consistently meet and exceed department expectations for productivity and

accuracy levels

Deliver exceptional account service to strengthen customer loyalty

Recommend alternative solutions to customers based on their specific needs

and interests, resulting in higher revenue and commission

Recipient of the Most Valuable Player

Recipient of the Achievement Award

Business Analyst - Thompson Reuters(Tirana, Albania)

06/1997 to 08/2000

Document process flows and develop requirements for functional improvements

and enhancement

Analyze businesses of varying sizes to determine the financial impact of

potential investments

Boost company efficiency and customer satisfaction by streamlining

processes deemed inefficient. Manipulate data using pivot tables, pivot

charts and macros

Identify process boundaries and determine opportunities to automate

processes and functions

Draft monthly financial reconciliations and forecasts

Develop organizational change management strategies

Conduct trade spend analysis and provide supporting reporting information

to senior management, examine and forecast market's fluctuations bases on

information and prepare financial reports.

Research and analyze business trends and customer behaviour data to

identify opportunities

Corporate Recruiter- Commercial National Bank(Tirana, Albania)

09/1994 to 06/1997

Partner with the General Manager, District Manager, Sales Manager and

Operations Manager to ensure the short term and longer-term talent needed

to successfully meet business priorities

Recruit staff including gaining a thorough understanding of position

requirements, source

candidates, screen applicants, conduct interviews and maintain contact with

the candidates throughout the recruitment process

Conduct and direct new employee orientation process to ensure employee is

able to quickly perform their job

Prepare and update employee staff manual with firm policies and procedures

Prepare and coordinate training for new staff

Conduct exit interviews of support staff

Organize employee benefits

Co-operate with other key business areas to negotiate delivery of the

information

Manage the employee separation process and collect/analyze data to enhance

the employee experience

Education

Honours Bachelor of Arts (B.A.): Economics (Business Administration)

CHRP in progress (Humber College)

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