Service Manager
Resume:
*** *** ******, ******** *******
Marikina City, PHILIPPINES 1810
+63919.953.3277 / +63927.778.1008
*********@*****.***
ENGR. CLINIO H. RACHO
Approximately 20 years of experience as service engineer, service
supervisor and service manager on repair and maintenance of
PROFILE KOMATSU large mining and construction machines starting 1994 in
GHANA, TANZANIA, KENYA, and presently, in SIERRA LEON as
Komatsu dealer in East and West Africa.
Also 12 years of experience in heavy equipment repairs and
maintenance in the PHILIPPINES starting as a Mechanic Trainee
until promoted to Assistant Service Manager of Maxima Equipment
Company, Komatsu’s exclusive distributor in the Philippines.
Good experience on both hands-on work, workshop supervision and
management. Highly knowledgeable in workshop administration,
job order system, warranty claims and technical reporting. Have
sufficient computer literacy (MS Word, MS Excel, MS Powerpoint) to
perform necessary office work.
Organized and established on-site service support for Maxima
Equipment customers namely Rio Tuba Nickel Mine in Palawan,
Manicani Nickel Mine in Samar, Bacnotan Cement in La Union way
back in the 1990s while working as Service Supervisor and later as
Assistant Service Manager. Also promoted the bulldozers
undercarriage rebuilding program of Maxima Equipment designed
for local contractors working in the Mt. Pinatubo lahar affected
areas. Undercarriage rebuilt includes track links welding build -up,
turn pin and bushing, rebuilt and overhaul of top carrier and bottom
track rollers.
Led a group of fellow Filipino expatriate service engineers and
successfully trained national workforce overseas to become
technically skilled, responsible and result oriented workers with
emphasis on cost control, sense of accountability and urgency along
with SAFETY FIRST work policy. This was particularly in Tanzania
while working with Panafrican Mining Services doing total machine
overhaul and reconditioning of large Komatsu mining equipment
such as HD465 and HD785 trucks, D275 and D375 dozers, PC1100
and PC1800 excavators, WA600 loaders and GD825 graders.
Also manage on-site support and equipment maintenance contract
while working overseas in Kenya, East Africa on various mining,
quarry and construction companies.
Very proficient in both oral and written English language and had a
good rapport working with fellow expatriates of different
nationalities. Familiar with SAFETY / HSE regulations such as risk
and hazard assessment, use of PPE and mine site driving regulations.
SENIOR SERVICE ENGINEER, PANAFRICAN EQUIPMENT (SIERRA LEONE) LTD.
EXPAT EXPERIENCE
(KOMATSU DISTRIBUTOR IN SIERRA LEONE)
April 2011 – April 2015
Duties and responsibilities :
-Organize, develop and manage the Service Dept.
-Promote product after sales & service support initiatives country wide
-Implementation of Komatsu warranty services and failure analysis
-Training and skills development of Service Dept. workforce
- Aftersales & service support to AML and BCM at Tonkolili Iron Ore
Mines and Monurent Equipt. Rental Co. at London Mining Company
-Perform hands-on troubleshooting & repairs
-Assist on Service Dept. annual budget preparation
SERVICE MANAGER, PANAFRICAN EQUIPMENT ( KENYA ) LTD.
(KOMATSU DISTRIBUTOR IN KENYA)
Sept 2006 – March 2015 (Transfer of assignment)
Duties and responsibilities :
-Reorganize the Service Dept. of Panafrican in Kenya into a more cohesive team
-Develop the Service Dept. capabilities, facilities and discipline
-Promote after sales service and product support initiatives country wide
-Implementation of Komatsu warranty services and failure analysis
-Training and skills development of Service Dept. workforce
-Management of workshop and field revenue jobs including service contracts
-Management of on-site service support to Kenya Flourspar Mines, HYoung Const.,
Wilmar Plantations, Bamburi Cement & East Africa Portland Cement
-Perform hands-on troubleshooting & repairs
- Assist on Service Dept. annual budget preparation
SERVICE SUPERVISOR, PANAFRICAN MINING SERVICES ( TANZANIA ) LTD
Komatsu and Panafrican on-site support for AngloAshanti-Geita Gold Mine,
Tanzania, and Barrick’s Tuluwaka Gold Mine, Tanzania
Sept 2001 – Aug 2006
Duties and responsibilities :
-Enforcement of workshop SAFETY policies and site HSE regulations
1.
2. -Control of workshop & field service jobs, mechanics assignment & parts r equisitions
3. -Supervision of workshop admin. staff ( JO clerk, parts expediter, tool keeper )
4. -Testing and quality control on the repairs done by Panafrican
5. -Hands-on troubleshooting / diagnostic testing and repairs
6. -Components change-out, general repairs & machine total rehab (strip to chassis ;
HD785, HD465, PC1800, PC1250, PC1100, D275A-5 D375A-3, WA600 & GD825A-2)
7. -Overhauling of engine, torque conv, transmissions, differentials & final drives, hyd.
cylinders, PTO’s and undercarriage components
8. -Assembly & commissioning of new machines, preparation of warranty claims and
submit technical reports to Komatsu Ltd - Japan
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SERVICE ENGINEER, GHANA HEAVY EQUIPMENT LTD (GHEL)
(Komatsu on-site support for Ashanti Goldfields Co. – Obuasi, Ghana)
June 1994 – June 2001 (Resigned)
Duties and responsibilities :
-Overhauling & dyna testing (Maruma PLC45-610 mm arm) of Komatsu engines
1.
2. -Overhauling and testing of torq. conv. & trans, hyd. piston pumps and motors and
tandem gear pumps by using Komatsu hydraulic test bench KHT75-3.
3. -Reconditioning of differentials, final drives, PTO & undercarriage components
4. -Field troubleshooting and repairs at Ashanti Goldfields minesites
5. -Assembly and commissioning of new machines, prepare and submit failure analysis
6. -Hands-on training of local engineers and mechanics on structures and functions,
testing and adjusting and actual repairs of all Komatsu machine models on site.
-Workshop safety (HSE) & other tasks assigned by the Product Support Manager .
7.
8.
ASSISTANT SERVICE MANAGER, MAXIMA EQUIPMENT COMPANY, INC.
LOCAL WORK HISTORY
KOMATSU DISTRIBUTOR IN THE PHILIPPINES
Jan 92 – April 94 (Resigned)
-Submit technical reports to Komatsu Ltd, monitoring of workshop and field jobs,
implementation of KUC rebuilding program, assist in annual budget preparation
SERVICE SUPERVISOR, MAXIMA EQUIPMENT COMPANY, INC.
Sept 1991 – Dec 1992 (Promoted)
-Allocation and control of workshop and fieldwork, preparation of warranty claims,
new machine deliveries and set-up, customer on-site service support
SERVICE MECHANIC, MAXIMA EQUIPMENT COMPANY, INC.
Dec 1989 – Aug 1991 (Promoted)
-Performed workshop and field service troubleshooting, repairs and warranty
services
EQUIPMENT MAINTENANCE SUPERVISOR, PHILIPPINE STARCH INDUSTRIES
CORP.
MOTORPOOL DIVISION
April 1984 – Nov 1989 (Resigned)
Daily operation of equipment workshop / spare parts and fuel inventory and cost
control
TECHNICAL STAFF SUPERVISOR, AGUSAN WOOD INDUSTRIES PHILIPPINES
Operation, Planning, and Control Department
Oct 1981 – Aug 1983 (Resigned)
Planning and cost control of logging operations, equipm ent repairs and parts
inventory
TRAINEE/CADET ENGINEER, AGUSAN WOOD INDUSTRIES PHILIPPINES
Heavy Equipment Maintenance Department
June 1980 – Sept 1981 (Promoted)
-Hands-on mechanic trainee, assisted the Shop Supt. in parts requisitions and
maintenance planning
CLASSROOM INSTRUCTOR, PMI COLLEGES – TAGBILARAN CITY, BOHOL
June 1979 – May 1980 (Resigned)
UNIVERSITY OF BOHOL – OCT 1978 – BS MECHANICAL ENGINEERING
EDUCATION
Passed 1979 M.E. Board exam – License no. 00019442
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Elements of Instruction / Trainor’s Training Department – Panafrican Group
TRAININGS
Training Course July 2-6, 2012 – Nairobi, Kenya
Komatsu Tier 2 & 3 Engines Komatsu Ltd– Europe
Dec 2006 – Dakar, Senegal
Cummins INSITE 6 Program & Cummins Training Center
General Electric Orientation Aug 2005 – Johannesburg, South Africa
Cummins Engine QSK 19 / 45 Cummins Training Center
Orientation and Repairs Sept 2005 – Johannesburg, South Africa
Komatsu VHMS and Electronic Komatsu Electronics Training Center – JAPAN
Governor Injection Pumps Sept 1-10, 2001 – Japan
Komatsu Large Machines and Komatsu Training Institute – JAPAN
PPM Overhauling & Testing June 12-20, 1995 – Japan
Komatsu Engine Overhauling & Komatsu Oyama Engine Plant – JAPAN
Reconditioning – Large Sizes June 6-15, 1994 – Japan
Service Manager’s Course Komatsu Training Center – SINGAPORE
(S.E. Asia Distributors) July 16-22, 1992 – Singapore
(No certificate issued)
Structures, Functions & Repairs Komatsu Training Center – SINGAPORE
(PC650/HD325/WA500/D135) Sept 7-18, 1992 – Singapore
Structures & Function / Testing Maxima Equipment Co. – PHILIPPINES
And Repairs (D83E / WA380 ) Jan 21-25, 1991 and Mar 2-6, 1992
Heavy Equipment Maintenance Construction Manpower Development
And Management Course Foundation of the Phils., Jan 17-Feb 16, 1990
Tires, Batteries & Accessories Philippine Starch Industrial Corporation
May 19-20, 1988 – Carmen, Bohol
Excavators = PC200’s/ PC300’s /PC400’s / PC600’s/
MACHINES WITH
PC800-7, PC1000-1, PC1100-6, PC1250-7,
ACTUAL HANDS-ON
PC1250-8R, PC1600-2, PC1800-6, Liebherr
EXPERIENCE
994C, O & K RH340
Bulldozers = D65A & D85Aseries, D155A series, D275A-5,
D355A-3, D375A- 3 & 5 D475A-2
Wheel Loaders = WA300, 400, 500 & 600 series, WD600-1,
WA600-3/5/6, WA800-2
Dumptrucks = HD325-5, HD325-6, HD465-5, HD465-7,
HD785 – 3, 5 & 7, HM 300 / 350 / 400 -2
with Tier 2 & 3 engines
Road Graders = GD500 series, GD611 / 661A-1, GD655-3A,
GD705A-4 & GD825A-2
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Komatsu Eng. = Tier 1 (BOSCH in-line injection ), Tier 2 & 3
(CRI & HPI engines )
Cummins Eng. = NH220-C1, NT 855, KTTA38-C, KTG50 &
QSK 19/45
MRS. MAUREEN BANASIJAN
REFERENCES
Komatsu Ltd Liaison Office, Manila
*****************@*******.***.**
MR. NOEL REVIL
FQML / Kansanshi Mining Plc, Zambia
*******@*****.***
MR. MICHAEL OHAWA
CEO / General Manager – Avery (East Africa) Ltd, Kenya
******@***********.***
MR. GAVIN PEARSON
Director – Logistics and Inventory
Mining Equipment Supplies Africa – Panafrican Group
*.*******@****-*****.***
Birth Date March 30, 1958
PERSONAL
Birth Place Balilihan, Bohol, Philippines
INFORMATION
Height / Weight 173 cms / 80 - 85 kgs
Civil Status Married
Page 5
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