Customer Service Marketing
Resume:
MA.FE C. AVENIDO
BLK. * LOT ** GREENHEIGHTS SUBD.
BRGY. STA. CRUZ, ANTIPOLO CITY
****.*******@*****.***
WORK EXPERIENCE:
KALINISAN STEAM LAUNDRY INC.
#** ********* **. *******yan, Quezon City
Customer Service Assistant
March 4, 2013- Present
• Responsible for Client Calls and concerns
• Doing Field work activities and ocular visits to Current Hotel Clients and
consolidating concerns regarding Laundry Services such as shortages,
damages, late deliveries and other concern or requests and cascade it to
responsible departments.
AGRIBUSINESS RURAL BANK INC.
G/F Jollibee Plaza Bldg., Ruby Rd. Ortigas, Pasig City
Field Marketing Representative
July 1, 2011- June 30, 2012
• Responsible for marketing the bank’s product primarily focused on PPN
(PuhunangPangkabuhayan para sa Namamasukan) also known as DepEd’s
Teachers’ Salary Loans (Doing Field work activities, ocular visits to different
schools within National Capital Region and conducting Pre-evaluations,
mobile releases).
• Establishing Relationship Marketing and giving assistance to client for Loan
Application as well as Loan consolidation and settlement of Buy-Out
Accounts from other PLI’s (Private Lending Institutions)
ON THE JOB TRAINING:
PHINMA PROPERTY HOLDINGS CORPORATION
Sales Department
November-February 2011
WINSOURCE SOLUTIONS INC.
HRD-Compensation and Benefits
June-September 2010
SEMINAR/S ATTENDED:
“The Filipino Art of Breakthrough Selling”
March 10-11, 2014
Kalinisan Steam Laundry Inc., Bagumbayan Quezon City
“Fedex Express/Junior Achievement International Trade Seminar&Workshop”
May 12, 2009
SMX Convention Center, Meeting room II,Pasay City, Manila
“Nostalgia Marketing”
February 15, 2011
SM Centerpoint, Manila
EDUCATIONAL BACKGROUND:
Tertiary Bachelor of Science in Business Administration 2007-2011
Major in Marketing
Rizal Technological University
Boni Ave., Mandaluyong City
Secondary Antipolo National High School 2003-2007
Brgy. Sta. Cruz, CogeoAntipolo City
Primary Dela Paz Elementary School 1997-2003
Brgy.Dela Paz, Antipolo City
PERSONAL INFORMATION:
Age : 24 years old
Date of Birth : January 20, 1991
Civil Status : Single
Gender : Female
Religion : Christian
Height : 5’2
CHARACTER REFERENCES:
Ms. Mary Ann Jancinal
Kalinisan Steam Laundry Inc.
Business Development Officer- Hospital
Ms. Nancy Simon
Kalinisan Steam Laundry Inc.
Customer Service Officer- Hotel
Ms. Kris Macapia
Tropical Hut
Purchasing Staff
I hereby certify that the above information are true and correct to the best of my knowledge
and ability.
MA.FE C. AVENIDO
Applicants Signature
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