Customer Service High School

Johanna Reyes

**** * ******

Elmont ny *****

*********@******.***

516-***-****

Objective

Seeking a position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company

Skills

• Works well independently and a part of a team

• Dependable and able to work in challenging environments

• Highly enthusiastic and passionate

Experience

•IHOP, Manhasset NY November 2007-October 2013

Waitress/Server

• Confirm with customers to ensure that they are enjoying food and take action to correct possible troubles

• Attend customers to their tables.

• Explain neatly how different menu items are made, describing the cooking methods and ingredients.

• Tell customers of daily special items

• Close out cash register at night assuring sales were correct

•Cashier

Chicken Holiday, Franklin Square NY May 2008-June 2010

• Experienced at cash handling and great with customer service

• Excellent communication skills with coworkers and customers

• Responsible for keeping work area clean and orderly

• Does other various duties as assigned

• Medical biller, Jzanus Home Care Inc. Floral Park Ny

October 2013 - April 2014

• Check claim status with insurance carriers

• Check patient eligibility

• Submit medical bills to insurance carrier

• Input information from hospitals system into billing system

• Update necessary information for billing.

• Handle medical records when necessary

•Server / Bartender, Loft Kitchen & Bar John F. Kennedy International Airport Terminal 5

• Make spirits and special cocktails

• Serve meals to customers

• Inform customers of daily specials

• handle any possible issues accordingly

• Upsell menu items

• Prepare for rush hours according to flight boards

Education and Certification Valley Stream North High School, Franklin Square High School Diploma June 2011

References Available Upon Request

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