Customer Service Manager
Resume:
PAUL VAHDATI
**-** ********** *****, ******, Ontario, N6E 3Z9
E: ********@********.**
M : 519-***-****
SUMMARY/OBJECTIVE
I am looking to obtain a full time, entry level position, where I can learn
and develop my knowledge, skills and abilities further. I am self-motivated
and able to work both independently and as a collaborative team member.
Possessing a loyal and driven work ethic, I would welcome an opportunity to
become a valued asset in your organization.
SUMMARY OF QUALIFICATIONS
. Post-secondary education in accounting
. Great communication and organizational skills
. Strong problem solving and decision-making skills
. High degree of accuracy, extremely detail-oriented
. Proficiency with Microsoft Office Suite (i.e. Word, Excel, and
PowerPoint)
. Proven time management skills with the ability to manage multiple
priorities
. Self-starter, ability to take initiative and to adapt to change
. Completely flexible to work location and hours of work
RELEVANT SKILLS & EXPERIENCE
Communication & Organizational Skills
. Managed and helped in the daily operating tasks of a Mac's Convenience
Store. Responsibilities included POS, bank deposits, creation, receipt
and auditing of weekly inventory. Generation of weekly sales reports for
District Management
. Utilized Microsoft Office Suite including Excel and Access, as well as
Mac's accounting software
. University of Guelph Residence Desk Staff responsible for preparation of
reports, working with confidential information while dealing with high
volumes of people at an efficient pace
. At Softmoc, delivered excellent customer service, addressing customer
needs promptly, efficiently and professionally
Leadership & Teamwork
. Job-site Manager for College Pro's Guelph Franchise. Responsible for
crews of painters, ensuring tasks to be completed have been communicated
properly and were carried out efficiently and safely with an emphasis on
quality
. Support Staff at Trapper's Alley, working in a fast paced environment
while helping other co-workers maintain a safe environment for themselves
and all patrons
. Maintenance Staff for PR Maintenance, working efficiently with high
attention to detail in a small team where individual work efforts are key
to the overall groups success
. Member of Student Council in High School
. Member of Health and Safety Committee at McDonald's, implementing safe
work habits at designated location
EMPLOYMENT HISTORY
Manager, Mac's, London, ON June 2014-
September 2014
Job-Site Manager, College Pro, Guelph, ON
April 2014- June 2014
CFO/Co-founder, Vintage Instincts, Guelph, ON
August 2013-August 2014
Sales Representative, Softmoc, Guelph, Ontario
August 2013- December 2013
Customer Service Rep, SAS Security, London, ON
May 2013 - July 2013
Support Staff, Trapper's Alley, Guelph, ON
January 2013-May 2013
Maintenance Staff, PR Maintenance, London, ON
May 2012- August 2012
Desk Staff, University of Guelph, Guelph, ON
January 2011- April 2011
Crew Member, McDonald's, London, ON
June 2009- August 2011
VOLUNTEER EXPERIENCE
Orientation Week Volunteer, University of Guelph, Guelph ON
September 2012
Summer Camp Leader, Simply Kids, London, ON
June 2009-August 2009
Child Group Leader, YMCA, London, ON
October 2008-January 2009
EDUCATION
Bachelor of Commerce, Accounting
September 2010- April 2015
The University of Guelph, Guelph, ON
High School Diploma, Bilingual Certificate
June 2010
Sir Wilfrid Laurier Secondary School, London, ON
LANGUAGES
English (native language)
French (fluent proficiency)
Turkish (fluent proficiency)
REFERENCES
Erren Steenson, Manager, Softmoc
Cory Mclean, Manager, McDonald's
Melissa Pappas, Supervisor, SAS Security
Contact this candidate