Project Manager Management

ASHLEY DIXON KNIGHT

**** ******* *****

Winston-Salem, NC 271*******

CELL: 904-***-****

E-MAIL: ******.*****.******@*****.***

Summary

I manage a multi-iterative project portfolio to develop business support service solutions for multiple life cycles.

Vision PurposeStatement

I am a development consultant, specializing in providing solutions for multiple vertical business needs.am

a dynamic project manager with a technically savvy, operations driven acumen.

Skills

MS Applications: Access, Excel, PowerPoint, Project, Publisher, SharepointSharePoint, SQL Server/Visual

Studio 2010, Visio, Word

iOS Applications: Keynote, OmniPlan v2.3, Pages

Software/Platform as a Service (SaaS)/(PaaS) Applications: PeopleSsoft ERP 9.0, CRM systemsSalesforce &

Hobsons CRM, Eloqua & Marketo automation, OnBase document iImaging workflow, WYSIWYG content

management CMS systems, Blackbaud Suite, CardSmith id/value cardidentification and POS systems,

Xactimate, AutoCAD, Adobe systems

Experience

April 2010 – Present: Project Coordinator for Administrative & Educational Support Services, Florida State

College at Jacksonville, Jacksonville, FL

• Project ProtfolioPortfolio value > $1.25M.

• Enterprise environment > 2.16M online and onsite based users.

• Project Manager for space planning, remodeling and relocation of 200 College Administration offices.

• Identification Card System – Created authentication process, image capture & card production for all

enterprise members authentication process, image capture & card production for >300K system population.

• Point of Sale System – Implemented a Pay for Print system to capture & reduce enterprise printing costs .

60% reduction of printing costs over last four fiscal years.

• Constituent Relationship Management (CRM) System – Approved charter, procurement, implementation

and support for CRM. Prospect/Inquiry to applicant ratio increase > 33%.

• Ιmaging System – Support IIQ, product development and PFM with Capture paper, electronic and data

documentation into workflow and secure storageagile modeling workflow processes.

• Online & Published Enterprise Catalog Content Management System (CMS) – Lead onsite support for

solutionWYSIWYG html editing with version auditing.

January 2010 – April 2010: Business Intelligence Consultant, Pragmatic Works, Jacksonville, FL

• Built SSRS, SSIS and SSAS based on requirements.

• Created databases, tables and stored procedures.

• Analyzed results based on business requirements and troubleshot issues.

January 2008 – January 2010: Project Manager, Tom Trout, Inc., Jacksonville, FL

• Worked directly with clients to plan, initiate, execute, manage & control and close construction projects.

• Provided existing & proposed designs based on client construction needs, building codes & engineering.

• Created contract, change order & warranty documentation.

July 2005 – April 2010: Owner, Knight Home Artisans, LLC. St. Augustine, FL

• Founded and managed a limited liability company.

• Performed all administrative duties, including accounting, contract documentation & customer support.

• Performed all manual labor needed to complete projects based on contract specifications.

Education

2011: PMP Training, Florida State College at Jacksonville

2010: SQL Training, Pragmatic Works Foundation

2008: Florida General Contractor Exam, passed

2003: Instructor Course, National Outdoor Leadership School

1998: Bachelor of Arts in Music, University of North Carolina at Chapel Hill

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