Manager Customer Service
Resume:
Hector L Fossa-Boet
Miami, Florida 33196, USA
******@*********.***
SUMMARY:
Accounting Professional with International experience in external and internal audits, administration as controller
and in finance and planning, for different sectors like banks, retail, automobile, telecommunication and most
recently in secure transportation and logistics solutions.
Skills and expertise in administration and management, direct sales, budgeting, internal audit, risk, internal
controls, process analysis and documentation, customer service, international contracts, negotiation, marketing,
inventory, quality assurance, resource administration, human resources recruiting and training, control
improvement, inflationary effects management, analytical accounting and financial reporting. I have worked with
ISO 9000/9001 norms, IFRS, GAAP, international taxes, different systems such PeopleSoft, Great Plains (GP
Dynamics) Oracle, Hyperion HFM, Smart View, Blackline, and AS400,.
EXPERIENCE:
Brink’s
(09/2013 – 02/2015)
- Finance & Accounting Manager - LATAM
(10/2014 – 02/2015) Miami FL
Brink’s is a Public company that provides U.S. and global security services including secure transportation and
logistics solutions. I am responsible for accounting controls, monthly reports to the different levels, compliance
according the USGAAP and SOX, Accounting of Regional expenses and the control of Internal Software
Development Capitalization, and for ensuring the best use of financial resources.
- Regional Assistant Controller - LATAM
(09/2013 – 10/2014) Miami FL
I was responsible for the Budgetary and Accounting control for the Latam Region (9 Latin American countries),
the development of policies and accounting controls, monthly reports to corporate, Countries compliance
assurance according the USGAAP and SOX. The LATAM region represents the 56% of the US $ 3,044 million
Brink’s yearly revenue.
Regional Financial Controller at Wau Movil - Headquarters
(06/2011 - 12/2012) Caracas, Venezuela.
The Wau Group is an international mobile telecommunications company. I was responsible for budgetary control
of the 16 countries where the company operates (US and 15 Latin American countries), consolidation of financial
statements under IFRS, development of policies and accounting controls, monthly reports to the Board of
Directors, Investors and Bankers, improvement of the regional administrative accounting, ensuring the best use
of financial resources of the company, international contracts negotiation, balance of payments issues, exchange
rates, foreign direct investment, capital flows, trade deficits, international taxes and surpluses. Yearly volume of
operations is of US $ 64 million.
Audit & Internal Control Manager at Grupo Alfonzo Morao - Headquarters
(07/2008 - 06/2011)Caracas, Venezuela
Grupo Alfonzo Morao is a vehicle dealer network with 10 car dealerships throughout the country. I was
responsible for the supervision and management of the area's resources, elaboration of annual audit plan, and
audit programs. Weekly evaluation of the financial, operational, marketing and sale reports and plans of each
dealer in order to make recommendations and report to President and Board of Directors. Development of
operational manuals. I was also responsible for the corporate project team that designed and executed the
organizational changes that were required to receive the ISO 9000/9001 quality management certification both at
corporate level as for each of the different dealerships owned by the company. Yearly volume of operations is of
US 90 million.
Corporate Auditor at Inverunion Commercial Bank - Union Corporation
(11/2006 - 07/2008) Caracas, Venezuela
Inverunion is an Online Bank and brokerage house that operates and offers services on line at high tech levels. I
was responsible for designing, planning, and monitoring all internal audits. I also participated in security audits,
agency audit, and in the risk and technology committees. I was responsible also for the attention to external
auditors and regulatory agencies.
Audit Supervisor at Carpio Caycedo y Asociados – INAA Group
(06/2005 - 10/2006) Caracas, Venezuela
As Audit Supervisor for this Audit Firm, I led multidisciplinary teams of hired and outsourced audit personnel. My
functions were planning and participating in the development of financial and operational audits to private firms
and public corporations, and also government agencies. The attention to customer’s needs and negotiation of
service contracts. I also performed the duties of the Controller for an international customer.
Accountant and Business Manager at Lp Bussiere Corporation
(06/2003 - 09/2004) Miami, Florida
As Accountant and Business Manager of this Import and export firm I was responsible for the development,
control, and supervision of the accounting, financial and administrative Information. I also took care of the
assessment and coordination of new business and financial strategies.
Audit Assistant at KPMG Alcaraz Cabrera Vázquez
(10/2002 - 05/2003) Caracas, Venezuela
In this audit firm I was responsible for all the normal auditing functions of an Audit Assistant.
Administrative Assistant at Centrobeco - Headquarters
(10/1998 - 05/2002) Caracas, Venezuela
Centrobeco C.A. is the holding of a chain of retail stores (Beco). As a college student I started working with them
in sales, and later on in the administration and management of a major store. I was later transferred to the
corporate headquarters as Administrative Assistant. Several years of experience in retail, at different levels, and
in different functions gave me a broad view and expertise in the management and administration of sales both at
retail stores, as in their central offices.
EDUCATION
MBA in Accounting 2013 - 2015 (Expected)
Keller School of Management / DeVry University
Bachelor of Science in Accounting 1997 - 2002
Universidad Santa María - Caracas, Venezuela
PROFESSIONAL CERTIFICATION
Certified Public Accountant issued by the Venezuelan Public Accounting Federation since 2002
LANGUAGES
Fluent in English, German and Spanish
IT SKILLS
I have worked with PeopleSoft, Great Plains (GP Dynamics) Oracle, Hyperion HFM, Smart View, Blackline,
AS400, and GP dynamics, Infoauto and other custom made system and the whole MS Office suite, particularly
Excel as an advanced user
2002
MOST RELEVANT CONTINUING EDUCATION COURSES
• Internal Audit and Risk Congress (CLAIN) - Latin American Banking Federation, Brazil. May - 2008
• Internal Audit and its Role in the Money Laundering Prevention and Control - Specialized Studies in
Administration and Banking Supervision Center - Banks and Other Financial Institutions Superintendence
(Sudeban) March - 2007
• Organic Law on Science, Technology and Innovation - International Center for Professional Development
(CIAP-UCAB) March - 2007
• Financial Instruments for Capitals Market - Soft-Line Consultants May - 2007
• Intensive English: School of Community Education Miami Dade College January to June 2004.
• Sales Management - Beco Stores.
• Advanced German "Deutsch Oberstuffe." Goethe Institute in Munich, Germany. June to August. 1993.
• Basic and Intermediate German "Deutsch und Mittelstuffe Grundstuffe." Personal Training Center of Siemens
AG Munich, Germany. June to August. 1991.
Contact this candidate