Management Project
Resume:
Nitin Tripathi
Mobile: +91-997*******
E-Mail: *************@*******.***
*/**, ***** ****, ****** Suncity, Indirapuram, Ghaziabad, UP-201 014 India
www.Linkedin.com/in/nitintripathi
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SUMMARY
INNOVATIVE, RESULT ORIENTED, ITIL V3 CERTIFIED PROFESSIONAL with BE, MBA
and 17 years' experience in Project Management, Business Analysis, IT
Operations, Solution Architecture, Service Delivery and Application
Support.
Seeking a managerial position in a reputable IT organization that offers
good career, challenges and opportunity to demonstrate competence.
. Work continuously towards achieving more out of Digital Assets to
convert them into financial and social gains.
. Significant experience in driving overall IT Operations (in sync
with the macro organisational plan); inclusive of defining the IT
roadmap, budgeting, technology evaluation & evangelisation, and
execution of multi-million dollar, multi-location projects.
. Expertise in planning & building IT Infrastructure at the
enterprise scale involving selection of appropriate technology and
products, negotiating with vendors, finalising Service Level
Agreements, outsourcing tasks and directing the timely completion
of projects.
. Interfaced with top management for evolving strategic vision,
driving change, infusing new ideas and taking enterprise system
performance and productivity to the next level.
. Have facilitated the mapping of business processes and transforming
organisational practices with focus on leveraging IT as a strategic
tool and assessing the impact of IT-based interventions through
regular audits.
. Harnessed technology to make better business decisions, improve
efficiency and customer satisfaction. Brought operations on par
with international standards by facilitating the implementation of
contemporary applications and solutions.
. Extensive qualifications in all aspects of the project life cycle;
including initial feasibility analysis, conceptual design,
implementation, user training and enhancement.
. Enterprising leader with skills in mentoring and motivating
individuals towards maximising productivity as well as in forming
cohesive team environments.
Domains: CRM, ERP, BI, Data warehousing solutions for Automotive, Govt.,
Healthcare, Insurance, Manufacturing, Real Estate & Facilities Management,
Technology and Universities.
Functions: Materials Management, Warehouse Management, Maintenance,
Planning, Project Management, Sales & Distributions, HR, Finance.
- Internal Consulting & Solution Delivery - Inter-Divisional
Coordination
- Enterprise & Solution Architecture - Service Delivery Management
- Budgeting/Resource Management - Business Process Management
- BI - DWH initiatives - Technology Transfer
- Outsourcing/Vendor Management - Team Management
- Change Control Management - IT Governance & Security
- CRM, ERP, BI, Data Warehousing - Release & Deployment
- Service Asset & configuration
- MS Technologies & Applications - COTS packages Archibus,
Oracle, SAP, Siebel
- EA/Case tools - RDBMS like Oracle, SQL Server,
and DB2
- Analytical tools - Data warehouse tools,
reporting tools
PROFESSIONAL EXPERIENCE
Director with NGT Solutions Private Limited, Indirapuram, India
May'12 - Till Date
Highlights / Achievements
. Company's incorporation as IT/ITES/Telecom Projects and Services
Company.
. CRM for Business Partners interactive communication.
. Registered with all major telecom enterprises (country wide) as
business partners.
. Booming Telecom sector Infrastructure development
. ERP & Enterprise consulting for Govt. and automobile sector
. Encourage team to upgrade skills and share knowledge base amongst
each other.
Projects
. HFCL Group
. Airtel
. Indus Tower
. NGT Solutions IT infrastructure and services
Key Responsibilities
. Building Business Strategies, planning, budgeting, monitoring,
execution, delivery, Business Partner's satisfaction survey
programs.
Project Manager/Sr. Solution Architect with Gulf Union Insurance & Projects
Management Holdings Co. BSC (C), Manama, Bahrain
Aug'11 - April'12
Highlights / Achievements
. Prepared strategic roadmap for IT and established a bridge between
IT and other Business units/ departments.
. Implemented best practices i.e. Information technology
Infrastructure Library across IT operations, SDLC, Project life
cycle, test/production environments.
. Prepared Business Requirements and Solution Design for the project
Enterprise Insurance and Reinsurance System.
. Encourage team to upgrade skills and share knowledge base amongst
each other.
Projects
. eIRIS - Enterprise Insurance and Reinsurance Information system.
This is an enterprise wide automated system that includes business
stakeholders to perform their tasks, functions related to Insurance
and Reinsurance business processes.
Key Responsibilities
. Spearheaded Extended IT Operations with a core team of 30 personnel
(in-house & outsourced). Core focus was on delivering business
critical projects across all functions through effective Technical
Leadership, IT Budgeting, Procurement & Implementation.
. Adroitly administered entire gamut of Software Engineering
activities encompassing Solution Development Planning, Architecture
Decisions, Review Sessions, Release Management and process
improvement initiatives.
Sr. Business / Solution Analyst with Qatar Foundation, Doha, Qatar
Jul'09 - Aug'11
Highlights / Achievements
. Established an interface between IT and other business units like
Facilities Management, HSSE, CPD and Tenant Services as Sr.
Business Analyst role.
. Automated cross functional end to end Business processes of
Facilities Management HSSE, CPD and Tenant Services Directorate by
implementing Computer Aided Facilities Management customized Auto-
CAD, Archibus solution for critical buildings and facilities across
Qatar Foundation.
. Rewarded with letter of appreciation from HSSE director, QF for our
team initiatives and achievements.
. Provided solutions for integrating various source systems like
Archibus, Oracle EBS, BMS and other enterprise wide applications
and services.
. Proposed RFID based HSSE system for Qatar Science & Technology
Park.
Projects
. TIFM / CAFM Project (Total Infrastructure Facilities Management /
Computer Aided Facilities management): Archibus 18.2 web central,
Archibus 18.2 enterprise is implemented off the shelf with
customizations on site.
. Microsoft Office SharePoint Server 2010 migration/new project -
Migrated and deployed core services on portal from 2007 to 2010.
. Innovation via RFID.
. IP Telephony - AV communication via CISCO IP Telephony system.
. MS FIM - Microsoft Forefront Identity Manager
. Oracle EBS - Integration between Archibus and Oracle HRMS, SCM and
Financials. Implemented best practices and upgraded to R12. Also
implemented AIM 3.0 and Oracle UPK
. TAP Project (Transportation Allocation process): MOSS 2007
. QF Clinic healthcare project: MOSS 2007
Key Responsibilities
. Spearheaded wide gamut of tasks involved in evaluating user
requirements and preparing solution design aligned with IT
strategic directions.
. Efficiently built adequate knowledge of the capabilities and
features of different applications deployed in QF and technologies.
. Participate in technical evaluation during tendering cycle.
. Recommend the suitable technology for solution development.
. Produce/ revise a design that meets functional requirements within
business, technical, and financial constraints.
. Document the design specifications in a way that facilitates and
supports future maintenance of the system.
. Communicate, coordinate and monitor activities with Applications,
Business Analyst, EA and PMO team.
. Analyze user learning needs and recommend Learning Plan.
Information Analyst with Injazat Data systems, Abu Dhabi, UAE
Nov'06 - Jun'09
Highlights / Achievements
. Prepare service portfolio for Abu Dhabi Municipalities and
agriculture department with Service Catalogue.
. Reviewed/Evaluated critical Services for Abu Dhabi Municipalities.
. Redesigned many critical Services as an enterprise wide service.
. Interfaced with customer to gain an understanding of the business
environment, technical context, and organizational strategic
direction.
. Played a key role in:
o Confirming and prioritizing project plans and deliverables
with the customer.
o Participating in business and technical IT solution
implementations, upgrades, enhancements, and conversions.
o Understanding and using appropriate tools to analyze,
identify, and resolve business and/or technical problems.
o Applying metrics to monitor performance and measure key
project criteria.
o Preparing system documentation.
. Instrumental in establishing and maintaining security, integrity,
and business continuity controls and documents.
. Took active participation in special studies, marketing efforts,
and formal proposals.
Projects
. eDTS : Enterprise Document Tracking system for Municipalities of
Abu Dhabi and Al Ain using ASP.net (C# and VB), .net framework 3.5,
SQL Server 2005
. eLMS: Enterprise Lands Management System for Municipalities of Abu
Dhabi and Al Ain using ArcGIS, ASP.net (C#), Oracle 10g.
. LMS Web Service: A utility designed for Municipalities, President
of UAE and crown prince of Abu Dhabi Private Departments to know
the ownership of lands and its history from the various independent
legacy systems deployed in Abu Dhabi Municipalities and Al Ain
Municipalities.
. Web based Peer finder Market Data Analytic tool for Portfolio
Department of Mubadala Development company, Abu Dhabi, UAE
. Abu Dhabi e-gov portal with CMS: Java, J2EE, SQL Server 2005.
. FMMS - Facilities Management & Maintenance system: Archibus,
ASP.net (C#), Captaris, SQL Server 2005.
. Developed Service Desk Analytic tool on the top of CA Service Desk
COTS package for Client Delivery Executives and Service Delivery
Managers that confirms SLA's and helps in finding new benchmarks.
. Automation of EAD Business Processes and IT enabled services that
help EAD in understanding or tracking the results of survey and
building knowledge base systems for the various species found in
the region.
. Oracle EBS implementation for Administration as core service of DMA-
ADM i.e. HR, Payroll, Financials, Budgeting, SCM. Designed system
referencing ADSIC enterprise Architecture framework. Implemented
AIM and extensively used Oracle UPK.
Key Responsibilities
. Decrease Re-work/Cost of Development.
. Design, Develop, Integrate, and Implement advanced Technical
Solutions. Develop Software Operational Environments.
. Drive Project Success; drive Seamless Change for Technology
Transitions.
. Ensure Business Continuity and Seamless Operability, Optimum Value
from Technical Solutions, Organisational and Team Member Success,
Seamless Deployment and Implementation of Technical Solutions with
Clients, Solution Quality.
. Increase Client Satisfaction, Educational Opportunities, and Re-Use
Mind set.
. Optimise and Unify Business Processes and Business Process
Modelling.
Data Warehouse Expert with PWD/Department of Municipalities & Agriculture,
Abu Dhabi, UAE
Aug'04
- Oct'06
Highlights /Achievements
. Optimised the Oracle based legacy applications deployed in
production environment for the Works Department in various
locations of Abu Dhabi Emirates.
. Migration of services from legacy environment to Managed Services
environment.
. Build adequate transition plan of a service to move from legacy to
Managed Services.
. Migration of legacy applications to an EA Solution.
. Training needs of IT teams and Business Stakeholders.
. Initiated building Central Data Repository for critical services
with high service availability plan.
. Initiated the process of building Disaster Recovery plan / sites.
. Initiated the automation of helpdesk system by selecting CA Service
Desk i.e. USVD system.
. Initiated Bi-lingual support for all the services.
Projects
. Computerization project for Works Department/ Abu Dhabi
Municipalities that includes cross functional roles and
responsibilities of various other Govt. departments of Abu Dhabi
emirates.
. Abu Dhabi e-Gov project initiatives
. Public Health Department - Business Process AS IS and TO BE
. FMMS - Technical Services Department
. Project Management System.
. Roads and Traffic System.
. Oracle EBS for Admin core services like HR, Payroll, Financials,
Budgeting, and SCM. Integration across Abu Dhabi Government
Departments.
Key Responsibilities
. Decrease Re-work/Cost of Development.
. Design, Develop, Integrate, and Implement advanced Technical
Solutions. Develop Software Operational Environments.
. Drive Project Success; drive Seamless Change for Technology
Transitions.
. Ensure Business Continuity and Seamless Operability, Optimum Value
from Technical Solutions, Organizational and Team Member Success,
Seamless Deployment and Implementation of Technical Solutions with
Clients, Solution Quality.
. Increase Client Satisfaction, Educational Opportunities, and Re-Use
Mind set.
. Optimize and Unify Business Processes and Business Process
Modeling.
Module Leader with MothersonSumi Infotech & Designs Ltd., NOIDA, UP
Nov'00 - Aug'04
Highlights / Achievements
. Successfully implemented IMS ERP System for MSSL.
. Developed the team for product development and support
. Build the framework for Rapid development and deployment.
. Exposure to various ERP packages and international sites.
. Data warehouse initiatives with Global client.
. Received appreciation for the work and team.
Projects
. Worked on various projects for European client Woco
Industrietechnik GmbH worldwide - www.wocogroup.com/
-Central number system for Data warehouse Dimensions.
-Simulation Software for Automobile Development centre -
ASP.net, SQL Server 2000
-Migration project - SAP, IBM & Business Objects, DB2
-Data Warehouse project (SD, MM Modules) - ASP.net, C#.net, VB,
ASP, SQL Server 2000, Oracle, FOSS, SAP ERP
. Integrated purchasing System (IPS) - For Sumitomo Hartec-USA and
Japan - ASP.net, C#, SQL Server 2000
. NAFTA- North American Free Trade Agreement-SWS, USA and Japan -
ASP, VB, COM+, SQL Server 2000
. Payroll & HRIS Product development Team Leader for SWS
. Integrated Management System (web based ERP Project) for MSSL,
Noida - ASP, VB, COM+, SQL Server 2000 and other
Key Responsibilities
. Analysis, Design, Development & implementation (inclusive of final
testing, bug fixing and QA)
. User Acceptance Test
. User Training
PRECEDING ASSIGNMENTS
Jan '00 - Nov '00: Project Leader - Vanhi Infotek, New Delhi
Jul '99 - Jan '00: Web Developer - Sigma Effects, New Delhi
Dec '98 - Jun '99: Web Developer - IIS Websity, New Delhi
Aug '96 - Nov '98: Engineer - Jindal Strips Ltd., Raigarh, CG
Aug '95 - Aug '96: Trainee Engineer - Pyrotech Marketing & Projects Pvt.
Ltd., New Delhi
EDUCATION
2006 Master of Business Administration in Information Technology -
Sikkim Manipal University.
1999 Advanced 2 years PGD in Web Technologies - IIS Websity, South Ext,
New Delhi. Secured A-Grade
1995 Bachelor of Engineering in Electronics & Telecommunication-
University of Amravati, India.
REFERENCES
Dr. Omar Fadlallah Mr. Shashidhar Hegde
Project Manager at C4 Advanced Solutions, Manager Planning & Scheduling at Qatar
UAE Foundation, Qatar ******@**.***.**
************@*******.*** +974*******
Core Management Competencies
Functional Expertise
TECHNICAL SKILLS
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