Nitin Tripathi

Mobile: +91-997*******

E-Mail: acpgue@r.postjobfree.com

*/**, ***** ****, ****** Suncity, Indirapuram, Ghaziabad, UP-201 014 India

www.Linkedin.com/in/nitintripathi

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SUMMARY

INNOVATIVE, RESULT ORIENTED, ITIL V3 CERTIFIED PROFESSIONAL with BE, MBA

and 17 years' experience in Project Management, Business Analysis, IT

Operations, Solution Architecture, Service Delivery and Application

Support.

Seeking a managerial position in a reputable IT organization that offers

good career, challenges and opportunity to demonstrate competence.

. Work continuously towards achieving more out of Digital Assets to

convert them into financial and social gains.

. Significant experience in driving overall IT Operations (in sync

with the macro organisational plan); inclusive of defining the IT

roadmap, budgeting, technology evaluation & evangelisation, and

execution of multi-million dollar, multi-location projects.

. Expertise in planning & building IT Infrastructure at the

enterprise scale involving selection of appropriate technology and

products, negotiating with vendors, finalising Service Level

Agreements, outsourcing tasks and directing the timely completion

of projects.

. Interfaced with top management for evolving strategic vision,

driving change, infusing new ideas and taking enterprise system

performance and productivity to the next level.

. Have facilitated the mapping of business processes and transforming

organisational practices with focus on leveraging IT as a strategic

tool and assessing the impact of IT-based interventions through

regular audits.

. Harnessed technology to make better business decisions, improve

efficiency and customer satisfaction. Brought operations on par

with international standards by facilitating the implementation of

contemporary applications and solutions.

. Extensive qualifications in all aspects of the project life cycle;

including initial feasibility analysis, conceptual design,

implementation, user training and enhancement.

. Enterprising leader with skills in mentoring and motivating

individuals towards maximising productivity as well as in forming

cohesive team environments.

Domains: CRM, ERP, BI, Data warehousing solutions for Automotive, Govt.,

Healthcare, Insurance, Manufacturing, Real Estate & Facilities Management,

Technology and Universities.

Functions: Materials Management, Warehouse Management, Maintenance,

Planning, Project Management, Sales & Distributions, HR, Finance.

- Internal Consulting & Solution Delivery - Inter-Divisional

Coordination

- Enterprise & Solution Architecture - Service Delivery Management

- Budgeting/Resource Management - Business Process Management

- BI - DWH initiatives - Technology Transfer

- Outsourcing/Vendor Management - Team Management

- Change Control Management - IT Governance & Security

- CRM, ERP, BI, Data Warehousing - Release & Deployment

- Service Asset & configuration

- MS Technologies & Applications - COTS packages Archibus,

Oracle, SAP, Siebel

- EA/Case tools - RDBMS like Oracle, SQL Server,

and DB2

- Analytical tools - Data warehouse tools,

reporting tools

PROFESSIONAL EXPERIENCE

Director with NGT Solutions Private Limited, Indirapuram, India

May'12 - Till Date

Highlights / Achievements

. Company's incorporation as IT/ITES/Telecom Projects and Services

Company.

. CRM for Business Partners interactive communication.

. Registered with all major telecom enterprises (country wide) as

business partners.

. Booming Telecom sector Infrastructure development

. ERP & Enterprise consulting for Govt. and automobile sector

. Encourage team to upgrade skills and share knowledge base amongst

each other.

Projects

. HFCL Group

. Airtel

. Indus Tower

. NGT Solutions IT infrastructure and services

Key Responsibilities

. Building Business Strategies, planning, budgeting, monitoring,

execution, delivery, Business Partner's satisfaction survey

programs.

Project Manager/Sr. Solution Architect with Gulf Union Insurance & Projects

Management Holdings Co. BSC (C), Manama, Bahrain

Aug'11 - April'12

Highlights / Achievements

. Prepared strategic roadmap for IT and established a bridge between

IT and other Business units/ departments.

. Implemented best practices i.e. Information technology

Infrastructure Library across IT operations, SDLC, Project life

cycle, test/production environments.

. Prepared Business Requirements and Solution Design for the project

Enterprise Insurance and Reinsurance System.

. Encourage team to upgrade skills and share knowledge base amongst

each other.

Projects

. eIRIS - Enterprise Insurance and Reinsurance Information system.

This is an enterprise wide automated system that includes business

stakeholders to perform their tasks, functions related to Insurance

and Reinsurance business processes.

Key Responsibilities

. Spearheaded Extended IT Operations with a core team of 30 personnel

(in-house & outsourced). Core focus was on delivering business

critical projects across all functions through effective Technical

Leadership, IT Budgeting, Procurement & Implementation.

. Adroitly administered entire gamut of Software Engineering

activities encompassing Solution Development Planning, Architecture

Decisions, Review Sessions, Release Management and process

improvement initiatives.

Sr. Business / Solution Analyst with Qatar Foundation, Doha, Qatar

Jul'09 - Aug'11

Highlights / Achievements

. Established an interface between IT and other business units like

Facilities Management, HSSE, CPD and Tenant Services as Sr.

Business Analyst role.

. Automated cross functional end to end Business processes of

Facilities Management HSSE, CPD and Tenant Services Directorate by

implementing Computer Aided Facilities Management customized Auto-

CAD, Archibus solution for critical buildings and facilities across

Qatar Foundation.

. Rewarded with letter of appreciation from HSSE director, QF for our

team initiatives and achievements.

. Provided solutions for integrating various source systems like

Archibus, Oracle EBS, BMS and other enterprise wide applications

and services.

. Proposed RFID based HSSE system for Qatar Science & Technology

Park.

Projects

. TIFM / CAFM Project (Total Infrastructure Facilities Management /

Computer Aided Facilities management): Archibus 18.2 web central,

Archibus 18.2 enterprise is implemented off the shelf with

customizations on site.

. Microsoft Office SharePoint Server 2010 migration/new project -

Migrated and deployed core services on portal from 2007 to 2010.

. Innovation via RFID.

. IP Telephony - AV communication via CISCO IP Telephony system.

. MS FIM - Microsoft Forefront Identity Manager

. Oracle EBS - Integration between Archibus and Oracle HRMS, SCM and

Financials. Implemented best practices and upgraded to R12. Also

implemented AIM 3.0 and Oracle UPK

. TAP Project (Transportation Allocation process): MOSS 2007

. QF Clinic healthcare project: MOSS 2007

Key Responsibilities

. Spearheaded wide gamut of tasks involved in evaluating user

requirements and preparing solution design aligned with IT

strategic directions.

. Efficiently built adequate knowledge of the capabilities and

features of different applications deployed in QF and technologies.

. Participate in technical evaluation during tendering cycle.

. Recommend the suitable technology for solution development.

. Produce/ revise a design that meets functional requirements within

business, technical, and financial constraints.

. Document the design specifications in a way that facilitates and

supports future maintenance of the system.

. Communicate, coordinate and monitor activities with Applications,

Business Analyst, EA and PMO team.

. Analyze user learning needs and recommend Learning Plan.

Information Analyst with Injazat Data systems, Abu Dhabi, UAE

Nov'06 - Jun'09

Highlights / Achievements

. Prepare service portfolio for Abu Dhabi Municipalities and

agriculture department with Service Catalogue.

. Reviewed/Evaluated critical Services for Abu Dhabi Municipalities.

. Redesigned many critical Services as an enterprise wide service.

. Interfaced with customer to gain an understanding of the business

environment, technical context, and organizational strategic

direction.

. Played a key role in:

o Confirming and prioritizing project plans and deliverables

with the customer.

o Participating in business and technical IT solution

implementations, upgrades, enhancements, and conversions.

o Understanding and using appropriate tools to analyze,

identify, and resolve business and/or technical problems.

o Applying metrics to monitor performance and measure key

project criteria.

o Preparing system documentation.

. Instrumental in establishing and maintaining security, integrity,

and business continuity controls and documents.

. Took active participation in special studies, marketing efforts,

and formal proposals.

Projects

. eDTS : Enterprise Document Tracking system for Municipalities of

Abu Dhabi and Al Ain using ASP.net (C# and VB), .net framework 3.5,

SQL Server 2005

. eLMS: Enterprise Lands Management System for Municipalities of Abu

Dhabi and Al Ain using ArcGIS, ASP.net (C#), Oracle 10g.

. LMS Web Service: A utility designed for Municipalities, President

of UAE and crown prince of Abu Dhabi Private Departments to know

the ownership of lands and its history from the various independent

legacy systems deployed in Abu Dhabi Municipalities and Al Ain

Municipalities.

. Web based Peer finder Market Data Analytic tool for Portfolio

Department of Mubadala Development company, Abu Dhabi, UAE

. Abu Dhabi e-gov portal with CMS: Java, J2EE, SQL Server 2005.

. FMMS - Facilities Management & Maintenance system: Archibus,

ASP.net (C#), Captaris, SQL Server 2005.

. Developed Service Desk Analytic tool on the top of CA Service Desk

COTS package for Client Delivery Executives and Service Delivery

Managers that confirms SLA's and helps in finding new benchmarks.

. Automation of EAD Business Processes and IT enabled services that

help EAD in understanding or tracking the results of survey and

building knowledge base systems for the various species found in

the region.

. Oracle EBS implementation for Administration as core service of DMA-

ADM i.e. HR, Payroll, Financials, Budgeting, SCM. Designed system

referencing ADSIC enterprise Architecture framework. Implemented

AIM and extensively used Oracle UPK.

Key Responsibilities

. Decrease Re-work/Cost of Development.

. Design, Develop, Integrate, and Implement advanced Technical

Solutions. Develop Software Operational Environments.

. Drive Project Success; drive Seamless Change for Technology

Transitions.

. Ensure Business Continuity and Seamless Operability, Optimum Value

from Technical Solutions, Organisational and Team Member Success,

Seamless Deployment and Implementation of Technical Solutions with

Clients, Solution Quality.

. Increase Client Satisfaction, Educational Opportunities, and Re-Use

Mind set.

. Optimise and Unify Business Processes and Business Process

Modelling.

Data Warehouse Expert with PWD/Department of Municipalities & Agriculture,

Abu Dhabi, UAE

Aug'04

- Oct'06

Highlights /Achievements

. Optimised the Oracle based legacy applications deployed in

production environment for the Works Department in various

locations of Abu Dhabi Emirates.

. Migration of services from legacy environment to Managed Services

environment.

. Build adequate transition plan of a service to move from legacy to

Managed Services.

. Migration of legacy applications to an EA Solution.

. Training needs of IT teams and Business Stakeholders.

. Initiated building Central Data Repository for critical services

with high service availability plan.

. Initiated the process of building Disaster Recovery plan / sites.

. Initiated the automation of helpdesk system by selecting CA Service

Desk i.e. USVD system.

. Initiated Bi-lingual support for all the services.

Projects

. Computerization project for Works Department/ Abu Dhabi

Municipalities that includes cross functional roles and

responsibilities of various other Govt. departments of Abu Dhabi

emirates.

. Abu Dhabi e-Gov project initiatives

. Public Health Department - Business Process AS IS and TO BE

. FMMS - Technical Services Department

. Project Management System.

. Roads and Traffic System.

. Oracle EBS for Admin core services like HR, Payroll, Financials,

Budgeting, and SCM. Integration across Abu Dhabi Government

Departments.

Key Responsibilities

. Decrease Re-work/Cost of Development.

. Design, Develop, Integrate, and Implement advanced Technical

Solutions. Develop Software Operational Environments.

. Drive Project Success; drive Seamless Change for Technology

Transitions.

. Ensure Business Continuity and Seamless Operability, Optimum Value

from Technical Solutions, Organizational and Team Member Success,

Seamless Deployment and Implementation of Technical Solutions with

Clients, Solution Quality.

. Increase Client Satisfaction, Educational Opportunities, and Re-Use

Mind set.

. Optimize and Unify Business Processes and Business Process

Modeling.

Module Leader with MothersonSumi Infotech & Designs Ltd., NOIDA, UP

Nov'00 - Aug'04

Highlights / Achievements

. Successfully implemented IMS ERP System for MSSL.

. Developed the team for product development and support

. Build the framework for Rapid development and deployment.

. Exposure to various ERP packages and international sites.

. Data warehouse initiatives with Global client.

. Received appreciation for the work and team.

Projects

. Worked on various projects for European client Woco

Industrietechnik GmbH worldwide - www.wocogroup.com/

-Central number system for Data warehouse Dimensions.

-Simulation Software for Automobile Development centre -

ASP.net, SQL Server 2000

-Migration project - SAP, IBM & Business Objects, DB2

-Data Warehouse project (SD, MM Modules) - ASP.net, C#.net, VB,

ASP, SQL Server 2000, Oracle, FOSS, SAP ERP

. Integrated purchasing System (IPS) - For Sumitomo Hartec-USA and

Japan - ASP.net, C#, SQL Server 2000

. NAFTA- North American Free Trade Agreement-SWS, USA and Japan -

ASP, VB, COM+, SQL Server 2000

. Payroll & HRIS Product development Team Leader for SWS

. Integrated Management System (web based ERP Project) for MSSL,

Noida - ASP, VB, COM+, SQL Server 2000 and other

Key Responsibilities

. Analysis, Design, Development & implementation (inclusive of final

testing, bug fixing and QA)

. User Acceptance Test

. User Training

PRECEDING ASSIGNMENTS

Jan '00 - Nov '00: Project Leader - Vanhi Infotek, New Delhi

Jul '99 - Jan '00: Web Developer - Sigma Effects, New Delhi

Dec '98 - Jun '99: Web Developer - IIS Websity, New Delhi

Aug '96 - Nov '98: Engineer - Jindal Strips Ltd., Raigarh, CG

Aug '95 - Aug '96: Trainee Engineer - Pyrotech Marketing & Projects Pvt.

Ltd., New Delhi

EDUCATION

2006 Master of Business Administration in Information Technology -

Sikkim Manipal University.

1999 Advanced 2 years PGD in Web Technologies - IIS Websity, South Ext,

New Delhi. Secured A-Grade

1995 Bachelor of Engineering in Electronics & Telecommunication-

University of Amravati, India.

REFERENCES

Dr. Omar Fadlallah Mr. Shashidhar Hegde

Project Manager at C4 Advanced Solutions, Manager Planning & Scheduling at Qatar

UAE Foundation, Qatar acpgue@r.postjobfree.com

acpgue@r.postjobfree.com +974*******

+971*********

Core Management Competencies

Functional Expertise

TECHNICAL SKILLS

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