Customer Service Sales
Resume:
James M. Cichocki
Green Bay, WI 54304
E-mail: *********@***.**.***
SUMMARY
After spending almost 2 years in sales at Sears and excelling in the electronics department, I am looking to expand
in products sold and in earning potential. I have excellent customer relation skills both, in person and over the
phone. I held a Wisconsin Accident & Health Insurance License. I was formerly employed at Goodwill Industries,
from 2012-2013.
EDUCATION
*University of Wisconsin Green Bay - Green Bay, Wisconsin. (1991-1995)
-Current Standing: Junior, Bachelor Arts Degree Program
-Major: Communication Process.
*Abbot Pennings High School - De Pere, Wisconsin. (1982)
EXPERIENCE
Customer Service & Production
1/12 – 6/13
Goodwill Industries, Green Bay, Wisconsin
Tele-Sales-Insurance/Health&Accident (Medicare Advantage Plans) 3/08 -
7/08
United Health Group, Green Bay, Wisconsin
United Health let go of 54 employees’ from new hire’s to veteran employees
Salesperson/Electronics 9/05 - 7/07
Sears & Roebuck - Green Bay, Wisconsin
Top salesperson 2006-2007. Both in gross sales and profit percentage.
Consistently doubled my co-workers in sales and money earned in protection agreements.
Technical Support/Computer operated HVAC 5/98 - 6/99
& 10/10-2011
Hurckman Mechanical Industries, Green Bay, Wisconsin
Operated heating, cooling & lighting systems throughout the United States for Shopko and Kohl’s department
stores via computer system.
Duties included: monitoring of alarm systems & dispatching subcontractors, problem solving with field
technicians, data entry & online troubleshooting, purchase order preparation, inventory maintenance (returns & stock
parts) & set up lighting and HVAC schedules for stores nationwide.
Sales Representative/Foreman/Tile Cleaning Specialist 3/83 - 1/90
Master Maintenance, De Pere, Wisconsin
Expanded my capabilities and proved that while performing the contracted services, I was adept at securing new
business through prospecting and presentations.
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