VIRGIL PICKNEY
562-***-**** *********@*****.***
***** *. ******** **., #** Los Angeles, California
90061
OBJECTIVE
To obtain a position as an active employee in a growing reputable company where I can contribute my
experience, and proactive attitude; providing a positive atmosphere to help improve the organization.
SKILLS AND ABILITIES
• •
Communicate well with others Honest and dependable
• •
Good attendance/Punctual Microsoft Word and Excel
• •
Able to problem solve Able to multi-task
• •
Good attitude Fast learner
• •
Sabre/Saturn knowledge Type 35 WPM and 10 Key
WORK HISTORY
Pinnacle Travel, El Segundo, California May 2007 – April 2014
Travel Consultant
• Booked and arranged Air, Hotels, and cars domestically and Internationally
• Worked closely with clients that resulted in positive customer service results
• Received recognition for displaying superior customer service skills by TBASS monthly report
• Built customer rapports that resulted in return clients
• Accomplishments included but were not limited, to achieving company goals in sales and other
categories as well as increasing sales up to two million dollars over the last three years
• Successfully awarded Platinum Club Member six out of a twelve month period
Walmart, Norwalk, California September 2002 – April 2007
Department Manager
• Responsible for effectively resolving customer complaints.
• Worked closely with team and clients
• Prepared scheduling for six employees
• Supply ordering
In-Home Care Provider, Long Beach, California February 2007 - Present
Home Care Provider
Bathe client
Administered medicine 3 times a day
Cooked and prepared meals
Cleaned home twice a day
EDUCATION
Travel and Trade Long Beach, California Int’l Business Import/Export
Certificate