Help Desk Technician

Emily Carrigan

**** ******** ****, *** *, Lancaster, PA 17602, 717-***-****, ***********@*****.***

Experience

November 2005- Contracts & Insurance Administrator

Present Wohlsen Construction Company, Lancaster, PA

Administrates Insurance Certificate compliance program. Reviews vendor

insurance certificates for compliance. Enters data and maintains

electronic filing system. Works directly with Vendors and insurance agents

to explain requirements and determine acceptable available compliance

options.

Works directly with Vendors and insurance agents to explain requirements

and determine acceptable available compliance options.

Requests Certificates of Insurance on behalf of Company in accordance

with client contract requirements.

Requests appropriate bonds from Company’s surety. Obtains proper

paperwork and documentation from company’s surety as required to meet

contract requirements. Ensures that final billing adjustments are correct.

Provides support to Estimating department reviewing bidding documents

looking for special requirements regarding bid delivery, insurance, local

licensing, bonding and minority reporting. Completes bid documents and

obtains proper management signatures.

Participates in the bid delivery process.

Prepares and submits prequalifications as requested. Maintains MS Access

database of yearly public prequalifications and their expiration dates.

Prepares small dollar American Institute of Architects (AIA) contracts for

submission to clients. Prepares AIA Change Orders and other AIA

documents.

Reviews supporting information for stored material and processes proper

state Uniform Commercial Code (UCC) filings.

2003-2005 Administrative Assistant

Farrell’s Maintenance Service, Lancaster, PA

Front office support for owners of an established janitorial company. Prepared

documents and proposals. Ordered paper supplies, chemicals and service parts.

Received and distributed supplies as needed. Maintained MSDS files for all

chemical cleaning products. Created MS Access database to track equipment

repair expenses. Created MS Access database for Accounts Receivable to bill paper

products to individual accounts. Answered phones. Greeted Applicants.

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2001-2002 Administrative Assistant Jr. - Warehouse

Wyeth Laboratories, Marietta, PA

Maintained inventory of warehouse stock items such as sterile gowning supplies,

gloves and chemicals. Pulled orders as requested. Re-ordered stock as needed.

Received stock upon arrival to the warehouse. Maintained stock item catalog.

Maintained inventory on all items needing Quality Assurance Release

Education

May 2009 HACC, Central Pennsylvania’s Community College

Associates in Arts, Business Management, High Honors

Estimated Graduation HACC, Central Pennsylvania’s Community College

December 2015 Associate in Arts, Computer Information Systems – Computer Support Specialist

Licenses & Certifications

2007-Present Notary Public

2014 Construction Risk Insurance Specialist (CRIS)

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