JOHN HA, Experienced Software QA Engineer

Mobile: 408-***-**** Email: acpgol@r.postjobfree.com Linkedin Profile

PROFESSIONAL SUMMARY

. Eleven years of experience specializing in Data Analyst, Test and

Validation, and software quality assurance with a valuable blend of

IT background experience in network, systems, development,

configuration management, and software quality across the government,

healthcare, IT, and energy industries.

. Experienced and successful in monitoring the software engineering

processes and methods used to define process improvement solutions

aligned with project strategies and objectives to strengthen quality

of system for web apps and services and Biometric devices such as

Handheld, USB, and Smart Cards.

. Experienced in full life cycle development of projects, including

specification design, test development, unit testing, integration

testing, regression testing, system testing, user acceptance testing

and validation, deployment, risk analysis, disaster recovery, build

release, and backup methodologies.

. Domain expertise in VMware products and storage (and/or SAN) products:

VMware vCenter Server, HP Storage Arrays, Brocade SAN zoning, FC and

iSCSI concepts, VMware vSphere Client, VMware vSphere Web Client, and

VMware vCenter Operations Manager

TECHNICAL SKILLS

. MS Suites/ Database: Salesforce, Excel, Visio, Access, SQL Server

2008, Oracle 10G, 11G, PLSQL, MySQL.

. Programming/Scripts Languages: Python (basic knowledge), Java,

JavaScript, C#, HTML, CSS, Bash, Shell, Unix, Linux, XML, SQL.

. SCM tools: Hadoop, Maven, Tomcat, TFS, Jenkins, SVN, Visual

SourceSafe, activeMQ, VMware.

. Test Management Tools: HP Quality Center, Clear Quest, JIRA, Product

Studio,TOAD, Putty.

. Test Automation Tools: ToolKit (SOAPUI), TestPartner, Selenium (basic

knowledge), SilkTest, Eclipse, Firebug, QTP, Batch scripts.

. Bug Tracking & Reporting Tools: Bugzilla, JIRA, Clear Quest, QC, Test

Director, Tableau, Splunk, Cacti.

PROFESSIONAL EXPERIENCE

Varian (Palo Alto, CA)

Software Quality Engineer (08/2014 - current)

. Work under FDA regulation and tight control quality processes,

debug software and hardware products through the use of

systematic tests to develop, apply, and maintain quality

standards for company products.

. Assist the development team to develop, troubleshoot and debug

software and hardware programs, system enhancements and new

products releases.

. Develop and write V&V processes for process improvement or

create new opportunities in testing execution.

. Establish and manage corrective action program for identified

gaps and deficiencies.

. Develop and maintain repository of all known internal compliance

requirements and controls for Varian's tools.

. Assist with development of standards, procedures, and training

materials that support compliance and controls awareness.

Xtime (Redwood City, CA)

Integration Systems Engineer (05/2014 - 08/2014)

. Collaborated with cross functional teams in different locations

to collect, analyze and integrate data into the Dealer

Management Systems.

. Established and managed corrective action program for identified

gaps and deficiencies.

. Performed all steps necessary for integrating Xtime's software

with "back-end" dealer management systems (DMS's) including

planning, executing, second level integration issues, and

testing the integrations.

Evidera Archimedes (San Francisco, CA)

Software QA Engineer (11/2012-12/18/2013)

. Researched and analyzed complex health care software simulations

based on health care protocols and case studies.

. Managed all Test PCs, VMWare Test Environments and

installer/Software Build process to ensure a Clean Install for

each test cycle on various platforms such as: VMware and Amazon

EC2.

. Verified patches for all code changes and bug fixes and push new

builds to QA for bug fixes verification or regression, and end

to end testing using Toad, Bugzilla, Linux, Bash, XML, Jenkins,

and Tomcat.

. Conducted Functional, Regression, Integration, Performance, and

UAT Testing.

. Analyzed and validated large data set to produce cost and gender

analysis that is done by Hadoop map and reduce algorithm using

logs and monitor tools such as Cacti, Splunk, and Putty.

. Developed QA processes and test cases that ensured data quality

assurances for the BI project using tableau.

Global Software Resources - PG&E (San Ramon, CA)

Data Quality Analyst/Lead (02/2011 - 8/2012)

. Collaborated with cross functional teams in different locations

to collect, analyze and integrate data into MAOP and Documentum

systems.

. Improved QC process that reduced 50% of image compression and

data uploading time using Batch scripts.

. Validated daily uploads (15k records per day) and delivered

thorough QA testing reports that determined product quality and

release readiness using ECTS, Excel, Toad, and SQL Server 2008.

. Assisted other teams with UAT and Performance Testing

(Documentum) and Web App Administration.

. Established and managed corrective action program for identified

gaps and deficiencies.

. Developed and maintained repository of all known internal

compliance requirements and controls in the Enterprise

Compliance Tracking System (ECTS).

. Assisted with development of standards, procedures, and training

materials that support compliance and controls awareness.

Hewlett Packard - DMDC (Monterey, CA)

Information Analyst II (12/2008 - 02/2011)

. Provided QA testing in full life cycle development of 7 projects

for Biometric devices.

. Conducted UAT, Functional, Regression, Performance, and System

testing.

. Analyzed, designed and automated TDD test cases with industry-

standard analysis techniques using Toad, oracle 10G and 11G,

TestPartner, VB, and Excel.

. Assisted in functional specification generation and created test

plan and test cases.

. Provided thorough Test metrics reports that determined product

quality and release readiness.

. Leveraged existing knowledge of the software development process

to help identify areas for improvement in the QA process.

Accenture (client-facing Projects At: AT&T, Cisco System, Ross, and

Ebay) (San Francisco,CA)

Software Engineer (01/2007 - 10/2008)

. Defined and created Functional Specification, Test Plan, Work

Plan and review with peers and business representatives for sign

off.

. Attended scrum meeting to triage and resolve defects identified

during testing.

. Conducted UAT, Functional, Regression, Performance, and System

testing and reported issues using Excel, SQL, BugZilla, Quality

Center, Unica, Bash scripts, Unix, Toad, and Linux.

. Provided leadership in performing proper oversight to on site

and offshore team of 1-6 members.

. Created UNIX shell scripts to run the Informatica workflows and

controlling the ETL flow.

. Planned, scheduled, resolved prerequisites, communicated

changes, and assured resolution of all conflicts and changes

prior to implementation.

Volt (client-facing Projects At: Intel, Microsoft, Cingular,

Saflink) (Redmond, WA)

Software Development in Test (05/2004 - 12/2006)

. Defined and created System Test Plan, executed test cases and

review with business representatives for sign off for Web

applications and web services and USB devices.

. Maintained all Test PCs, VMWare Test Environments to ensure a

Clean Install for each test cycle.

. Validated cross component compatibility and automated test

suites using JavaScripts & DHTML.

. Set up and configured all Microsoft Windows OS for each of test

cycle using VMWare.

. Developed and presented Test Metrics and Status to impacted

teams and management.

. Trained junior QAs in software testing methods and QA tools.

. Verified patches for all code changes and bug fixes using HTML,

Unix and MS Visual SourceSafe.

. Attended Scrum meetings to triage and resolve defects identified

during testing.

EDUCATION

. Computing and Software System (BS) - University of Washington

. Associates in Applied Science (AAS) - Bellevue Community College

CERTIFICATION: Boot Camp PMI class training.

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