Software Quality Engineer
Resume:
JOHN HA, Experienced Software QA Engineer
Mobile: 408-***-**** Email: ******.***@*****.*** Linkedin Profile
PROFESSIONAL SUMMARY
. Eleven years of experience specializing in Data Analyst, Test and
Validation, and software quality assurance with a valuable blend of
IT background experience in network, systems, development,
configuration management, and software quality across the government,
healthcare, IT, and energy industries.
. Experienced and successful in monitoring the software engineering
processes and methods used to define process improvement solutions
aligned with project strategies and objectives to strengthen quality
of system for web apps and services and Biometric devices such as
Handheld, USB, and Smart Cards.
. Experienced in full life cycle development of projects, including
specification design, test development, unit testing, integration
testing, regression testing, system testing, user acceptance testing
and validation, deployment, risk analysis, disaster recovery, build
release, and backup methodologies.
. Domain expertise in VMware products and storage (and/or SAN) products:
VMware vCenter Server, HP Storage Arrays, Brocade SAN zoning, FC and
iSCSI concepts, VMware vSphere Client, VMware vSphere Web Client, and
VMware vCenter Operations Manager
TECHNICAL SKILLS
. MS Suites/ Database: Salesforce, Excel, Visio, Access, SQL Server
2008, Oracle 10G, 11G, PLSQL, MySQL.
. Programming/Scripts Languages: Python (basic knowledge), Java,
JavaScript, C#, HTML, CSS, Bash, Shell, Unix, Linux, XML, SQL.
. SCM tools: Hadoop, Maven, Tomcat, TFS, Jenkins, SVN, Visual
SourceSafe, activeMQ, VMware.
. Test Management Tools: HP Quality Center, Clear Quest, JIRA, Product
Studio,TOAD, Putty.
. Test Automation Tools: ToolKit (SOAPUI), TestPartner, Selenium (basic
knowledge), SilkTest, Eclipse, Firebug, QTP, Batch scripts.
. Bug Tracking & Reporting Tools: Bugzilla, JIRA, Clear Quest, QC, Test
Director, Tableau, Splunk, Cacti.
PROFESSIONAL EXPERIENCE
Varian (Palo Alto, CA)
Software Quality Engineer (08/2014 - current)
. Work under FDA regulation and tight control quality processes,
debug software and hardware products through the use of
systematic tests to develop, apply, and maintain quality
standards for company products.
. Assist the development team to develop, troubleshoot and debug
software and hardware programs, system enhancements and new
products releases.
. Develop and write V&V processes for process improvement or
create new opportunities in testing execution.
. Establish and manage corrective action program for identified
gaps and deficiencies.
. Develop and maintain repository of all known internal compliance
requirements and controls for Varian's tools.
. Assist with development of standards, procedures, and training
materials that support compliance and controls awareness.
Xtime (Redwood City, CA)
Integration Systems Engineer (05/2014 - 08/2014)
. Collaborated with cross functional teams in different locations
to collect, analyze and integrate data into the Dealer
Management Systems.
. Established and managed corrective action program for identified
gaps and deficiencies.
. Performed all steps necessary for integrating Xtime's software
with "back-end" dealer management systems (DMS's) including
planning, executing, second level integration issues, and
testing the integrations.
Evidera Archimedes (San Francisco, CA)
Software QA Engineer (11/2012-12/18/2013)
. Researched and analyzed complex health care software simulations
based on health care protocols and case studies.
. Managed all Test PCs, VMWare Test Environments and
installer/Software Build process to ensure a Clean Install for
each test cycle on various platforms such as: VMware and Amazon
EC2.
. Verified patches for all code changes and bug fixes and push new
builds to QA for bug fixes verification or regression, and end
to end testing using Toad, Bugzilla, Linux, Bash, XML, Jenkins,
and Tomcat.
. Conducted Functional, Regression, Integration, Performance, and
UAT Testing.
. Analyzed and validated large data set to produce cost and gender
analysis that is done by Hadoop map and reduce algorithm using
logs and monitor tools such as Cacti, Splunk, and Putty.
. Developed QA processes and test cases that ensured data quality
assurances for the BI project using tableau.
Global Software Resources - PG&E (San Ramon, CA)
Data Quality Analyst/Lead (02/2011 - 8/2012)
. Collaborated with cross functional teams in different locations
to collect, analyze and integrate data into MAOP and Documentum
systems.
. Improved QC process that reduced 50% of image compression and
data uploading time using Batch scripts.
. Validated daily uploads (15k records per day) and delivered
thorough QA testing reports that determined product quality and
release readiness using ECTS, Excel, Toad, and SQL Server 2008.
. Assisted other teams with UAT and Performance Testing
(Documentum) and Web App Administration.
. Established and managed corrective action program for identified
gaps and deficiencies.
. Developed and maintained repository of all known internal
compliance requirements and controls in the Enterprise
Compliance Tracking System (ECTS).
. Assisted with development of standards, procedures, and training
materials that support compliance and controls awareness.
Hewlett Packard - DMDC (Monterey, CA)
Information Analyst II (12/2008 - 02/2011)
. Provided QA testing in full life cycle development of 7 projects
for Biometric devices.
. Conducted UAT, Functional, Regression, Performance, and System
testing.
. Analyzed, designed and automated TDD test cases with industry-
standard analysis techniques using Toad, oracle 10G and 11G,
TestPartner, VB, and Excel.
. Assisted in functional specification generation and created test
plan and test cases.
. Provided thorough Test metrics reports that determined product
quality and release readiness.
. Leveraged existing knowledge of the software development process
to help identify areas for improvement in the QA process.
Accenture (client-facing Projects At: AT&T, Cisco System, Ross, and
Ebay) (San Francisco,CA)
Software Engineer (01/2007 - 10/2008)
. Defined and created Functional Specification, Test Plan, Work
Plan and review with peers and business representatives for sign
off.
. Attended scrum meeting to triage and resolve defects identified
during testing.
. Conducted UAT, Functional, Regression, Performance, and System
testing and reported issues using Excel, SQL, BugZilla, Quality
Center, Unica, Bash scripts, Unix, Toad, and Linux.
. Provided leadership in performing proper oversight to on site
and offshore team of 1-6 members.
. Created UNIX shell scripts to run the Informatica workflows and
controlling the ETL flow.
. Planned, scheduled, resolved prerequisites, communicated
changes, and assured resolution of all conflicts and changes
prior to implementation.
Volt (client-facing Projects At: Intel, Microsoft, Cingular,
Saflink) (Redmond, WA)
Software Development in Test (05/2004 - 12/2006)
. Defined and created System Test Plan, executed test cases and
review with business representatives for sign off for Web
applications and web services and USB devices.
. Maintained all Test PCs, VMWare Test Environments to ensure a
Clean Install for each test cycle.
. Validated cross component compatibility and automated test
suites using JavaScripts & DHTML.
. Set up and configured all Microsoft Windows OS for each of test
cycle using VMWare.
. Developed and presented Test Metrics and Status to impacted
teams and management.
. Trained junior QAs in software testing methods and QA tools.
. Verified patches for all code changes and bug fixes using HTML,
Unix and MS Visual SourceSafe.
. Attended Scrum meetings to triage and resolve defects identified
during testing.
EDUCATION
. Computing and Software System (BS) - University of Washington
. Associates in Applied Science (AAS) - Bellevue Community College
CERTIFICATION: Boot Camp PMI class training.
Contact this candidate