Manager Quality
Resume:
WILLIAM A. LUCAS
Union City, CA 94587
*********@*****.***
QUALIFICATIONS STATEMENTS
Thirty years of progressively responsible and diversified experience in
every aspect of quality systems design, planning, and management. Of
those, fifteen years were as Quality Manager. ASQ certifications achieved
in both Quality Engineering and Quality Auditing.
ACCOMPLISHMENTS
Designed and implemented effective QA departments in three ISO-900X
corporations from scratch.
Developed and published QA manuals for three corporations when none had
existed prior.
Developed and released supporting QA, Administrative, and Engineering
system procedures for each manual written.
Developed and implemented objective employee certification programs in four
corporations.
Resolved product/process non-conformance issues through the use of failure
analysis, statistical analysis, and tenacity.
Designed and implemented SPC and DOE systems for three corporations.
Designed and implemented quality systems compliant and/or equivalent to
Military and ISO standards for three corporations.
Revamped existing QA systems that resulted in cost savings of up to 75%.
Performed analysis of supplier provided quality metrics; most notable
resulted in a million dollar savings in the renegotiation of a major
subcontract
To date have written, or revised, more than five hundred inspection,
production, administrative, engineering, and quality system procedures.
EMPLOYERS & CLIENTS
1978-1984 Signetics (Philips) Corporation Sr. QE
1984-1989 Aerojet (General) Corporation Sr. QE
1990-1992 Harris Corporation Sr. QE
1993-1994 EG&G Corporation Sr. QE/FAE
1995 Loral (Narda West) Corporation Contract SQE
1995-1996 Advanced Manufacturing Concepts Corporation QA Manager
1996/1998/2001 Platron Corporation QA Consultant
1996-2011 Semano Corporation QA Manager
EDUCATION, TRAINING, & CERTIFICATIONS
MBA, In-process: National University, Sacramento & San Jose, CA
BSET: Cal Poly, S.L.O., CA
AA & ASET: Solano Community College, Rockvile, CA
CQE & CQA: Society for Quality Control; '93
5Y, 5S, DOE, SPC, SQA, SQC, MRP, ERB, MRB, PRB, CA/PA, FMEA, JIT, etc.
EXPERIENCE
Signetics Corp., Product Assurance Supervisor, Analog Products Division
Set up the Product Assurance department from bare walls that
eventually consisted of 14 fully trained and certified inspection and
support staff.
Designed and implemented QA and Production systems including employee
certification.
Responsible for the evaluation and disposition of all non-USA based
product returns.
Provided quality feedback to Fabrication, Assembly, Test,
Engineering, and Marketing.
Signetics Corp., Sr. Quality Engineer, Military Products Division
Performed analysis and final disposition of all JAN class B & S MMIL-
STD-883 test method QCI & QIN failures in accordance with MIL-M-38510
allowances.
Responsible for the qualification lab's test method procedures and
equipment.
Interfaced with DCAS, GSI, and customer source inspectors.
Performed analysis and disposition of assigned customer base product
returns.
Provided quality feedback to Fabrication, Assembly, Test,
Engineering, and Marketing.
Aerojet, Sr. Quality Engineer, Program Quality Engineering
Review and verify product rejection reports, assign/review C/CA and
prepare for MRB.
Chair MRB and other product evaluation teams and task forces.
Chair shop planning proofing teams.
Aerojet, Quality Assurance Specialist, Supplier Quality Engineering, Major
Subcontracts.
Review and prepare supplier submitted rejection reports for MRB;
chair MRB.
Lead audit and survey teams and prepare audit reports/assign
corrective actions.
Provide source and receiving inspection personnel with detailed
inspection instructions.
Perform statistical analysis of supplier submitted quality trends
data for Procurement.
Interface with Air Force, Lockheed and GSI personnel on supplier
based product quality issues.
Controlled the Areojet Supplier Corrective Action Request System used
by approx. 75 Quality Engineers.
Harris Microwave, Supervisor of Quality Engineering and Inspection
Supervised Quality Engineering, Inspection, Qualification Lab, and
support personnel.
Establish and maintain SPC in Fab and Assembly Areas.
Review Inspection reports, assign C/CA, and chair MRB.
Perform failure analysis of fab, assembly, test, and product return
defects, provide customer presentable reports, as required. Provide each
area with relevant product quality feedback.
EG&G Reticon, Senior Quality Engineer/Failure Analyst, Trident Missile
Program
Performed all of the normal Quality Engineering functions associated
with a MIL-SPEC quality program, including supplier auditing, MRB, CRB,
supplier qualification and rating, and systems design.
Performed failure analysis of all program product failures and wrote
formal failure analysis reports.
Advanced Manufacturing Concepts, Inc., Quality Manager
Set up a QA department from scratch including the writing of a
quality manual and QA department procedures.
Set up a full blown mechanical inspection area and equipped same.
Programmed and utilized a Zeiss CMM for complex products.
Performed all of the standard QA functions required of a QA Manager.
Semano Inc., Quality Assurance Manager
Set up the QA department from almost bare walls.
Wrote Semano's first publishable quality manual and all of the
seventy some odd procedures used within the facility.
Co-authored the ISO-9002 quality manual and was appointed the ISO
management representative.
Perform all tasks normally required of a QA Manager and Quality
Engineer, both internal and external.
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