Quality Assurance Project Manager

Glen A. Foster

**** ****** ******

Fort Collins, CO 80525

Home: 970-***-****

E-mail: ***********@*****.***

Objective

Building and managing highly effective quality assurance and software

development organizations.

Professional Accomplishments

. 32 years in engineering and technical marketing, including 13 years

managing quality assurance and software development teams providing

Linux, UNIX, and Microsoft Windows products.

. Awarded US Patent #8,521,652 for developing an automated software license

detection and analysis system - HP

. Automated detection and repair of firmware configuration errors in

Superdome 2 server test pool, saving over $247K/yr in development and

reduced hardware costs by $600K; submitted patent application for

automated infrastructure - HP

. Instrumented quality assurance program (strategy, plans, resources) from

scratch for Itanium Linux platforms - HP

. Created and instituted firmware reliability test scenarios to increase

test coverage (30%) and availability (>400%) - HP

. Selected by juried panel to present at HP Tech Con in 2006 and 2007 for

software licensing tool innovations - HP

. Grafted automated quality assurance and release engineering processes

world-wide to existing development lifecycle, increasing software quality

(35%), lowering development costs (25%), and sharpening schedule

predictability - Red Hat

. Automated tests and processes, increasing productivity and saving over

$200K in support and software re-work costs while consistently meeting

all R&D schedules, external vendor needs, and customer support

commitments - Softway

Experience

Hewlett-Packard Company (Fort Collins, Colorado)

03/2002 to 04/2015

. Test Expert, Helion/CloudOS Concurrent Computing Organization

Collaborated with system architects, developing the test strategy and

platform, plans, suites and tools to validate customer,

support and quality requirements for HP Linux (based on Debian Linux),

the foundation OS for HP Helion OpenStack

releases and various related cloud products. Developed and leveraged

processes to design test scenarios to validate the

building and running of an HP Helion Cloud. Subject matter expert and

primary engineering contact for all Open Source

licensing issues and Open Source Review Board deliverables across HP

Cloud Business Unit (250 engineers); created test

suites and toolkit to automate testing, defect tracking and Open

Source license compliance of software for various cloud

architectures and product lines within the HP Cloud Business Unit.

. Firmware Test Expert, Center for Firmware Expertise (CFE)

Team lead directing daily functional regression and reliability tests

for HP's Superdome 2 servers and served as interim team

project manager for 2 months. Developed firmware testing strategy and

supporting test plans to identify and exercise critical

firmware components. Designed and implemented automated firmware

reliability test infrastructure to enhance firmware

robustness. Ensured timely triage of failing tests, tracked defects,

published metrics, reported status and coordinated work on

defect fixes across 13 engineers and 49 server prototypes. Assisted

sales team on customer visits by making presentations,

giving demonstrations and lab tours. Managed $45M hardware pool and

coordinated needs among departments to optimize

the utilization of costly Superdome 2 servers. Orchestrated efforts

with test leads in hardware, firmware, OS and application

labs to optimize program-wide system testing costs. Trained by (and

subsequently served on core team of) highly-selective

Fort Collins Leadership Development Program, which educates HP leaders

of multiple business organizations on various

leadership topics, trends, and techniques. Transitioned team test

responsibilities to a sister team in Bengaluru, India.

. Software Developer, Linux and Open Source Lab

Sole software developer and maintainer of Nomos, an internal tool used

by and developed for HP Open Source Review Board

to discover, identify and classify software licenses in source code

prior to product release. The tool protects a $1.1B patent

portfolio, is the core technology used by HP legal to evaluate

products prior to shipment and has identified over 5,000

licensing issues. Nomos is 95% accurate in benchmarks developed for

identifying hundreds of unique licenses and English

prose referencing Open Source software licenses, and it is more

accurate than every similar license discovery tool

documented in the 2010 Communications of the ACM. Transitioned team

test responsibilities to a sister team in Beijing, China.

. Linux Test Expert, Linux and Open Source Lab

Team lead defining and implementing all Itanium Linux test strategies,

plans and processes for various releases of Red Hat

Enterprise Linux, SuSE Linux Enterprise Server, and internally

developed Linux distributions based on Debian Linux for tele-

communications vendors. Defined test strategy and working model to

coordinate testing between the hardware vendor (HP)

and the various Linux software vendors. Helped grow an initial team

of 2 people into a department of 12 while ramping

testing up to 5 simultaneous versions of Linux at any given time.

Participated on technical steering committee to assist

management to derive long-term Linux product roadmap, solve sales

inhibitors issues and introduce lab-wide initiatives.

Glen A. Foster

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Experience (continued)

Red Hat, Inc. (Durham, North Carolina)

08/1999 to 01/2002

. Director, Quality Assurance, Red Hat Linux

Total quality assurance responsibility for Red Hat Linux. Integrated

profitable and predictable engineering practices with the Open Source

development methodology. Added use of product roadmaps, prioritized

feature lists, centralized and shared schedules and release engineering to

existing software development practices. Modified, implemented, and

automated infrastructure and tools to increase predictability of release

schedules, while producing 3-5 Red Hat Linux releases every 6 months on

schedule and under budget. Ensured flawless release and code fix

integration with Red Hat Network and Technical Support. Managed the

development, acceptance and use of software test-tracking tools, common

test plans, metrics, and detailed exit criteria for all software

development milestones. Directed quality assurance efforts of engineers in

Korea, Japan, Australia, Germany, Italy, England, Canada, and the U.S.

Managed an additional team of 5-9 people locally with a budget over $1.2M

annually. Tracked and resolved security and infrastructure issues to

effectively maintain a test lab with assets in excess of $3.0M. Developed

automated test suites for release engineering, functional testing, self-

hosting validation, and gold-master media verification. Ported numerous

Open Source test suites to the TET automated test harness and added Open

Source license reviews to final product validation cycles. Assisted upper

management and sales teams in winning and sustaining major revenue-

generating business relationships by providing technical, financial, and

customer-needs analyses. Lifecycle improvements accounted for savings of

over $500K per year, with occasional one-time savings exceeding $2.0M for a

45-person engineering organization; resulted in an 80% greater chance of

meeting intermediate and final release milestones; and significantly

contributed to achieving first-time corporate profitability in 2001.

Softway Systems, Inc. (Fort Collins, Colorado)

09/1997 to 08/1999

. Director, Quality Assurance, OpenNT/Interix

Total quality assurance responsibility for Interix, which later became

Microsoft Windows' Services For Unix product. Created and managed

successful quality assurance labs in Canada and the U.S.; developed

automation, processes, defect tracking and test suites used by both labs to

test product releases. Specialized in performance and standards

conformance, using tests such as POSIX Conformance Test Suite and the Open

Group UNIX branding suites. Pre-audited products and test results for

formal UNIX branding on NT 3.51, 4.0, 5.0 platforms (Intel, Alpha).

Prioritized defects and coordinated fix efforts for U.S. and Canadian

engineering teams to seamlessly fit into automated test infrastructure.

Drove adoption of regular builds and test cycles, code audits, formal

release criteria, and prioritized release features. Designed, developed,

and executed diverse test suites, scenarios, and tools. Designed and

implemented a defect-tracking system to successfully track and resolve

1,500 software and documentation defects in 20 months; personally found 400

defects using functional, stress, installation, standards, and inter-

operability tests.

Prior Experience: Details available upon Request

Tandem Computers, Inc. (Austin, Texas)

11/1991 to 08/1997

. Manager, Product Maintenance, Communications Product Group R&D.

. Manager, System Test, Communications Product Group R&D

. Technical Program Manager, Integrity Systems Division Marketing

Hewlett-Packard Company (Fort Collins, Colorado)

05/1984 to 10/1991

. Project Manager, Colorado Networks Division R&D

. Member of Technical Staff, Colorado Networks Division R&D / Fort Collins

Systems Division R&D

TRW, Inc. (Tinker Air Force Base/Oklahoma City, Oklahoma)

11/1982 to 04/1984

. Software Engineer, USAF Air Logistics Center R&D

Education

BS Computer Science with Special Distinction, 1983. Outstanding EE/CS

Senior in College of Engineering,

University of Oklahoma; minor hours in Business Administration.

References: Available upon request

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