Customer Service Medical

Yazmin McClellan

Email: *****************@*****.***

Personal I am fully bilingual. I am easy going and work

well with others. I am not afraid to learn new

things.

Experience Ward Secretary

1985 - 1987

VA Medical Center, San Juan, PR

As a ward secretary my main duties consisted of

admitting patients to the

ward, preparing their medical records with

admission forms and necessary

lab workup requests. Transcribed medications on

cards from doctor's

orders, including prescriptions and instructions

given to patient and/or family.

Medical Transcriptionist

1987 - 1992

VA Medical Center, San Juan, PR

My main duties consisted of transcribing medical

reports which included

Psychiatric compensation and pension reports,

psychiatric discharge

summaries, operation reports, discharge summaries

and audiological reports on a daily basis.

Medical Transcriptionist

1992 - 1995

VA Medical Center, Gainesville, FL

My main duties consisted of transcribing medical

reports including mostly x-

rays, nuclear medicine reports, discharges,

operation and psychiatric reports.

Lead Transcriptionist

1994-1995

VA Medical Center, Gainesville, FL

My main duties consisted of training new

transcriptionists, quality control,

Physician delinquent list.

Medical Transcriptionist

1996-1997

COPE Center, DeFuniak Springs, FL

My main duties included transcribing progress

notes, psychological

evaluations, anger management evaluations and some

psychiatric notes.

Medical Transcriptionist

1998 - 2004

MedQuist, Miami, FL

My main duties included transcribing operation

reports, discharge

summaries, psychiatric discharge summaries and

consultation reports.

Customer Service Representative

2004 - 2005

NEW, Crestview, FL

Customer service representative for Best Buy in

home service 3rd party. My

main duties consisted of providing excellent

customer care, taking phone

calls on a daily basis and providing customers with

service for repair on

major appliances and TVs. I called service centers

on a daily basis to set up

appointments and also followup calls with service

centers for status on parts

and repairs. From time to time did trouble

shooting for satellite systems.

Medical Transcriptionist

2005 2006

North Okaloosa Medical Center, Crestview, FL

My main duties consisted of transcribing x-ray

reports and some cardiology

reports, discharge summaries on a daily basis.

Medical Transcriptionist

2006 - 2007

Healthmark Medical Center, DeFuniak Springs, FL

My main duties consisted of transcribing x-ray

reports, progress notes,

discharge summaries and operation notes.

VR Editor

2007-2008

Transcription Solutions

My main duties consisted of editing various types

of progress notes and

operative procedures via voice recognition using

M*Modal software.

Medical Transcriptionist

2009 - 2011

KNR Consulting, Inc., Dublin, GA

My main duties consisted of transcribing progress

notes and discharge

summaries on a daily basis.

VR Editor

2012 - present

ProScript, Clearwater, Fl

My main duties consist of editing transcription

reports on a daily basis and at

times transcribing reports when necessary. These

include progress notes,

discharge summaries, H&Ps, clinic notes, op notes.

Education Universidad InterAmericana

1978 - 1983

BA Biology

References Janet Jackson - Supervisor, NEW Crestview, FL 866-***-****

ext. - 7259

Delia Pittman - Supervisor VA Gainesville, FL 352-***-****

Ana Harvell - Supervisor, Medical Records, COPE 850-

951-4500

Computer Skills/Programs

I have worked with Microsoft, AS/400, C-quence, DocQscribe, M-Modal,

AMIE, Voice wave, Pscribe, and Bayscribe. I am familiar

with many programs used in the medical setting.

Languages I am fluent in English and Spanish.

Contact this candidate