Secretary
Resume:
RAVEN KAY JOHNSON **** W. Broadway, Apt.*
Winnsboro, Texas 75494
***************@*****.***
SUMMARY
I am an Office Manager with 18 years of supervisory experience, seeking a stimulating and rewarding position. I
have spent many years in the healthcare field and feel that my experiences and knowledge would be an asset. In
addition, my advertising sales background enables me to interact with others on a friendly yet professional level.
PROFESSIONAL EXPERIENCE
Medical Receptionist
Diagnostic Clinic of Longview, Gilmer, Texas
April 2013 – Present
Medical receptionist in a busy, family practice setting. Answers phones, routes calls to appropriate
staff. Makes appointments, checks in patients, makes referrals and executes precertifications for
procedures. Responsible for retrieving medical records and delivery of such in a timely manner,
while observing all HIPPA regulations.
Marketing Director
bioJourneys, inc., Winnsboro, Texas
June 2012 Present
Markets bio identical hormone replacement pellet therapy to physicians, mid level providers and
individuals through presentations and excellent service.
Accounting Clerk
Diagnostic Clinic of Longview, Longview, Texas
November 2011 – April 2013
Responsible for reconciliation of daily clinic charges and bank deposits.
Administrative Secretary
Cardiac Labs
Dallas County Hospital District
Parkland Health & Hospital System, Dallas, Texas
March 1993 May 2011
Supervision of the office staff of the Cardiac Catheterization and Electrophysiology Labs. Actively
supervised and participated in the daily office functions of a busy teaching
catheterization/electrophysiology lab. This position:
● Composes and types routine to intermediate level correspondence, memoranda and
reports, or types from rough drafts or revised type drafts, utilizing word processing software to
provide clear, timely communications for assigned area.
● Establishes, organizes and maintains office files and records in accordance with internal
procedures to provide information quickly and efficiently when needed.
● Screens and routes telephone calls; responds to non routine questions; receives and
refers visitors; schedules appointments, and takes messages to coordinate communications
between personnel in assigned unit and others. Assembles and compiles data for reports and
presentations and assist in special departmental projects.
● Maintains a positive working relationship with internal and external callers and co workers
to care for patients and complete work efficiently.
Payroll
Ensures accurate gathering and reporting of time and attendance data including but not
●
limited to on call, call in and regular hours to the Payroll Department.
Director, Volunteer Services
Southeastern Methodist Hospital, (Methodist Hospitals of Dallas), Dallas, Texas
1991 1993
● Responsibilities included recruitment, placement and monitoring volunteers in a non profit
hospital setting thus ensuring quality services for patients as well as employees.
SKILLS
Typing 60 65 wpm 10 key Microsoft Office Peoplesoft
Exceptional organizational and time management
Outstanding “people” skills
Creative and innovative
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