Customer Service Sales

BRIDGETTE RAMBO SMITH

Phone Number 404-***-****

E-mail Address ****************@*****.***

Objective

To obtain a position that will allow me to utilize my customer service, account resolution,

and sale skills ; And the opportunity for professional growth and contribution.

Qualifications

Excellent communication and writing skill

Strong computer and data entry skills

Excellent time management and organizational skills

Education

Los Angeles Trade Technical College, Los Angeles, California

Major : Liberal Arts - 1983- 1985

Liveops

Online Customer Service Rep. 01/13 -03/15

Responsible for taking inbound and outbound calls for Metlife Public Partnership,Sensa

Murad and All State. Placing orders for Pizza Hut, qualifying customer for Insurance

quotes,Answering questions about the different programs

Master Cosmetologist /Judge Me Because I'm Natural - 2005 - Present

Responsible for hair cutting by utilizing various cutting technique.

Used hair color according to customer demand.

Set and cut hair in different styles such as curls, straightening etc.

Advise customers on do’s and don’ts regarding hair.

Specialize in hair braiding, Hair weaving,Dreads, and Natural Hair.

Schedule appointments and answer the phones

Relevant Experience

IKON OFFICE SOLUTION

Senior Resolution Associate - 5/02 - 5/05

Sales Representative.

Resolved customer problems related to customer accounts, credit and re-billed,

management of customer account. Generate supply sales on repeat business, 80

outbound calls daily

Obtain new business supply sales, Enter supply orders into computer, process paper work

related to supply order

Other Experience

R&S Medical Supply, Atlanta Ga.

Customer Service Sales Rep. - 7/00 - 4/02

Call center environment, taking inbound and outbound calls. Processing orders and

collecting on pass due account.

Kaiser Permanente, Atlanta, Ga.

Customer Service Associate -8/99 - 6/00

Schedule medical appointments for patients, answer inbound and outbound calls.

Problem solving and address customer inquiries. Enter customer information in system

using computer software

Business skills: Proficient in Microsoft word, Oracle, PowerPoint, Excel, OMD -

Reference Available Upon Request.

Contact this candidate