Ulises Hernandez

Barrington, IL

acpgk6@r.postjobfree.com

847-***-****

Summary:

• Over 7 years of experience as Manager

• Over 6 years of experience as Technician

• Experienced in testing products form and function

• Performed setup, troubleshooting, maintenance and operating manufacturing equipments

• Knowledge in electrical circuits, Ohms law & other electrical laws, reading Resisters, Capacitors,

IC’s

• Kappa Beta Delta International Honor Society, High academic achievement in business program

Skills:

MS Power Point, MS Access, MS Excel, Microsoft/CRM, Windows95, 98,00,7 & 8, System (MAC),

DOS, Windows NT, XP, Vista, Pascal, C++, Visual Basic, Excel Visual Basic, HTML, Excel Macro

programming, CAD version 12, Lotus, Quicken 98-10, Novel, Windows NT, XP, TCP/IP, Internet

Explorer 4-8, Fire Fox, Chrome, HTML editor, Outlook, PC Utilizes, HyperTerminal RPC, AS400, MAS,

electrical circuits, Ohms law & other electrical laws, reading, Resisters, capacitors, IC’s, trouble shooting

Education:

Bachelor of Science Degree in Business Management, Chicago, IL 2014

Northeastern Illinois University

Associates Degree in Science Business Management, Palatine, IL 2012

Harper College

(Attended College from 2010-2014)

Professional Experience

NEC of North America, Itasca, IL 2014 – 2015

Project Manager

• Developed and Manage department projects for Operations

• Assist in all aspects of projects from estimating to completion

• Work directly with vendors, sub-contractors and management staff

• Prepare project schedules

• Prepare estimates and manage bidding for lump sum and negotiated contracts

• Develop and maintain client relationships

• Work in conjunction with project field superintendents to ensure compliance and successful project

completion

• Project cost, Create Quote and Create Contracts

• Enhanced/ formalized project management methodologies

• Provide regular reporting on project activities, progress against timeline and budget

• Recommend enhancements to best practices for requirements gathering and documentation in an

effort to improve overall project quality

• Analyze implementation options to meet business needs, including pros/cons of each option and

provide recommendations to leadership and implement selection option

Security Associates International, Arlington Heights, IL 2006 – 2010

Lead Supervisor

• Developed and maintained department project management office for Operations

• Enhanced/ formalized project management methodologies

• Mentored & Managed Supervisors to utilize project management tools & over see the department of

thirty-plus technicians

• Hired, created procedures, schedules, and invoicing procedure for the department

• Trained every technician on the floor, of all products form and function

• Was given the task to start a new technical department

Panasonic, Roselle, IL 2006 – 2006

Quality Control Technician

• Set up and operated manufacturing equipment; troubleshooting and maintenance of equipment

• Managed and supervised production line to ensure proper operation of equipment

• Tested products form and function

• Performed preventive maintenance and configuration of equipment

• Refurbished product in order to restock

Citywide Development Corp., IL 2003 – 2006

Project Manager

• Managed and supervised all site progress and proper electrical, plumbing, and HVAC systems

installation

• Advised and helped contractors and subcontractors in the ongoing projects

• Reported Daily progress and delays and advised of adjustments

• Provided quotes on future site projects

• Prepare estimates and manage bidding for lump sum and negotiated contracts

• Enhanced/ formalized project management methodologies

Emerson General Signal, Rosemont, IL 1999

– 2003

Application Engineer

• Provided technical support/Training to our entire Sales representative throughout the U.S., Canada,

and Latin American

• Lead Application Engineer for power supplies, industrial control transformers

• Participated in trade shows in the United States and in Latin America

• Provided on site technical assistance on newly purchased items

• Assisted on designing custom transformers and quote them on material, labor, and overhead charge

• Assisted sales representative with specification on products & helped determine specific product

according to job site

• Tested product form and function for UL standards

National Data Corporation, Niles, IL 1996 – 1999

Merchant Services Account Representative

• Lead Account Service Representative, under no supervision

• Responsible for all merchant accounts throughout the U.S., Canada, and Puerto Rico

• Performed bookkeeping and auditing, with Excel and Access programs

• Investigated credit/debit account adjustments and send them to merchants

• Informed merchants of claim account status

• Data analysis and entry for merchants in an efficient manner

• Reviewed and approved contracts for corporate accounts

• Promoted to the Merchant Service Dept. from the Authorization Department

• Provided VIP accounts with customer assistance

• Performed Data entry for the Collection, Claim, and Sales Department

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