Ulises Hernandez
Barrington, IL
************@*****.***
Summary:
• Over 7 years of experience as Manager
• Over 6 years of experience as Technician
• Experienced in testing products form and function
• Performed setup, troubleshooting, maintenance and operating manufacturing equipments
• Knowledge in electrical circuits, Ohms law & other electrical laws, reading Resisters, Capacitors,
IC’s
• Kappa Beta Delta International Honor Society, High academic achievement in business program
Skills:
MS Power Point, MS Access, MS Excel, Microsoft/CRM, Windows95, 98,00,7 & 8, System (MAC),
DOS, Windows NT, XP, Vista, Pascal, C++, Visual Basic, Excel Visual Basic, HTML, Excel Macro
programming, CAD version 12, Lotus, Quicken 98-10, Novel, Windows NT, XP, TCP/IP, Internet
Explorer 4-8, Fire Fox, Chrome, HTML editor, Outlook, PC Utilizes, HyperTerminal RPC, AS400, MAS,
electrical circuits, Ohms law & other electrical laws, reading, Resisters, capacitors, IC’s, trouble shooting
Education:
Bachelor of Science Degree in Business Management, Chicago, IL 2014
Northeastern Illinois University
Associates Degree in Science Business Management, Palatine, IL 2012
Harper College
(Attended College from 2010-2014)
Professional Experience
NEC of North America, Itasca, IL 2014 – 2015
Project Manager
• Developed and Manage department projects for Operations
• Assist in all aspects of projects from estimating to completion
• Work directly with vendors, sub-contractors and management staff
• Prepare project schedules
• Prepare estimates and manage bidding for lump sum and negotiated contracts
• Develop and maintain client relationships
• Work in conjunction with project field superintendents to ensure compliance and successful project
completion
• Project cost, Create Quote and Create Contracts
• Enhanced/ formalized project management methodologies
• Provide regular reporting on project activities, progress against timeline and budget
• Recommend enhancements to best practices for requirements gathering and documentation in an
effort to improve overall project quality
• Analyze implementation options to meet business needs, including pros/cons of each option and
provide recommendations to leadership and implement selection option
Security Associates International, Arlington Heights, IL 2006 – 2010
Lead Supervisor
• Developed and maintained department project management office for Operations
• Enhanced/ formalized project management methodologies
• Mentored & Managed Supervisors to utilize project management tools & over see the department of
thirty-plus technicians
• Hired, created procedures, schedules, and invoicing procedure for the department
• Trained every technician on the floor, of all products form and function
• Was given the task to start a new technical department
Panasonic, Roselle, IL 2006 – 2006
Quality Control Technician
• Set up and operated manufacturing equipment; troubleshooting and maintenance of equipment
• Managed and supervised production line to ensure proper operation of equipment
• Tested products form and function
• Performed preventive maintenance and configuration of equipment
• Refurbished product in order to restock
Citywide Development Corp., IL 2003 – 2006
Project Manager
• Managed and supervised all site progress and proper electrical, plumbing, and HVAC systems
installation
• Advised and helped contractors and subcontractors in the ongoing projects
• Reported Daily progress and delays and advised of adjustments
• Provided quotes on future site projects
• Prepare estimates and manage bidding for lump sum and negotiated contracts
• Enhanced/ formalized project management methodologies
Emerson General Signal, Rosemont, IL 1999
– 2003
Application Engineer
• Provided technical support/Training to our entire Sales representative throughout the U.S., Canada,
and Latin American
• Lead Application Engineer for power supplies, industrial control transformers
• Participated in trade shows in the United States and in Latin America
• Provided on site technical assistance on newly purchased items
• Assisted on designing custom transformers and quote them on material, labor, and overhead charge
• Assisted sales representative with specification on products & helped determine specific product
according to job site
• Tested product form and function for UL standards
National Data Corporation, Niles, IL 1996 – 1999
Merchant Services Account Representative
• Lead Account Service Representative, under no supervision
• Responsible for all merchant accounts throughout the U.S., Canada, and Puerto Rico
• Performed bookkeeping and auditing, with Excel and Access programs
• Investigated credit/debit account adjustments and send them to merchants
• Informed merchants of claim account status
• Data analysis and entry for merchants in an efficient manner
• Reviewed and approved contracts for corporate accounts
• Promoted to the Merchant Service Dept. from the Authorization Department
• Provided VIP accounts with customer assistance
• Performed Data entry for the Collection, Claim, and Sales Department