admin Manager
Resume:
CURRICULUM VITAE
House No. ***,
Himshikha,
Pinjore (Haryana)
Deepika Thakur Email: ************@*****.**
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Objective
To work for an esteemed organization having professional environment in the
area of management with focus on results oriented performance. I offer hard
professional approach with sound academic background, to work and help the
organization to achieve goals.
Education Qualification
. 10+2 from Govt. Model Senior Secondary School, Sector 21D, Chandigarh.
. B.Sc. in Fashion Designing from INIFD, Sector 8 C, Chandigarh.
. MBA in Retail Management from INIFD, Sector 8 Chandigarh.
Work Experience
Admin Manager with Classifieds on web from July 2012 to till date.
. Looking after day-to-day general Office Administration & Housekeeping
Management.
. Organizing the office and maintaining supplies of stationery and
equipment's.
. Managing office expenditure and managing the budget.
. Maintaining the condition of the office and arranging for necessary
repairs.
. Set target for sales team and motivate them to achieve.
. Taking daily reporting from sales team.
. Taking report from tele callers on daily basis.
. Handle queries if not handled by tele callers.
. Communicate with clients through emails and calls.
. Maintaining records, reports, and files.
. Handling Recruitments.
. Making salary of the employees as per company norms.
. Managing staff appraisals & performance.
. Discussing problems of staff and resolve their problems and disputes.
. Delegating work to staff and managing their workload and output.
. Responding to customer enquiries
. Handling complaints, settling disputes, and resolving grievances and
conflicts of clients.
Customer Relation Executive in BPS Network Pvt. Ltd. from February
2011 to June 2012.
Worked for www.astorianindia.com & www.bestpricebid.com.
www.bestpricebid.com
Product selection as per the latest trend for bidding.
Product purchasing and negotiating.
Meetings with vendors.
Handling Packing of Products and delivery.
Coordinate with courier person for timely delivery.
Handling tour package delivery.
Handling customer queries if delay in delivery.
Keep all the status of dispatch and delivery of products.
Maintaining winner list and reports of all clients and products.
Designing of Welcome email, winning email and Promotional emails.
www.asstorianindia.com
Managing and monitoring full data of every client.
Monitoring and controlling of Client's Ledgers
Managing Data of the company for the purpose of reconciliation.
Manage registration forms and cash.
Interaction with clients.
Maintaining Daily Reports.
Resolving Customers Problems.
Designing of Welcome email, Congratulation email, winning email and
Promotional
emails
Asstt Store Manager in DA MILANO from January 2009 to September 2010
Assists Store Manager with providing a strong leadership presence and
control in store, while ensuring that all customers receive good
service and quality merchandise
Completes store operational requirements by scheduling and assigning
employees.
Maintains store staff by recruiting, selecting, and training
employees.
Daily briefing to the staff regarding their targets.
Identifies current and future customer requirements by establishing
rapport with potential and actual customers.
Ensures availability of merchandise, maintaining inventories.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store
environment.
Contributes to team effort by accomplishing related results as
needed.
Evaluates competition by visiting competing stores gathering
information such as style, quality, and prices of competitive
merchandise.
Attracts customers by display ideas, displays in windows, showcases
and on sales floor.
Maintains inventory by checking merchandise to determine inventory
levels.
Prepares monthly and daily reports by collecting, analyzing, and
summarizing information.
Customer Sales Associate in DA MILANO from November 2007 to January
2009.
Welcomes customers by greeting them, offering them assistance.
Directs customers by escorting them to racks and counters and
suggesting items.
Advises customers by providing information on products.
Helps customer to make selection by building customer confidence,
offering suggestions and opinions.
Documents sale by creating or updating customer profile records.
Processes payments by totaling purchases, processing checks, cash,
and store or other credit cards.
Keeps clientele informed by notifying them of preferred customer
sales and future merchandise of potential interest.
Listening to customer requirements and presenting appropriately to
make a sale.
Promotes sales by demonstrating merchandise and products to
customers.
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Computer Literacy
. DOS, Windows
. MS-Office (Word, Excel, PowerPoint, Access)
. Internet Browsing
. Adobe Photoshop
Personal Profile
Father's Name : Sh. N.L Tanwar
Date of Birth : 11th June 1985
Martial Status : Single
Languages Known : Hindi, Punjabi & English
Hobbies : Listening to music, Driving.
Place:
Date: (Deepika Thakur)
Contact this candidate