Hemanath Dharmadas

Phone: 022-******** (R) / +91-932**-***** (M)

Email: acpg8p@r.postjobfree.com

Seeking assignments to Head SBU Operations in the field of Project

Management / Software Development / IT Infrastructure Management with a

growth oriented organisation.

Professional Synopsis

A dynamic professional with over 24 years of rich experience in Project

Management, Software Development, IT Infrastructure Management, Network

Management and System Administration.

Preparing and implementing IT Business Plans. Experience in managing

international Project Teams. Proactively facilitate the organization to

develop and deploy technology solutions effectively.

. Experience in leading software development projects. Providing management

and technical leadership for development projects, along with estimation,

planning and tracking of software work projects. Staffing of project teams

competence build-up, job rotation and assignment of roles and

responsibilities to the project team members.

. Clear knowledge of IT Enabled Services (Infrastructure & Applications),

project management methodologies, information technology insight, strong

analytical management skills and ability to access risk and perform

diagnosis.

. Accountable for large and complex IT projects. Cross-functional

engagements, international projects where dispersed teams are involved.

Identify, develop and implement IT strategy, vision and plan. Address long-

term technological directions. Target and get ROI. Relevant experience in

developing Business Applications using client/server approach in multi-

platform environment and exposure to Quality Assurance. An understanding of

CMMI processes. Emphasis laid on quality, productivity and consistency.

Validating work products created at all life cycle steps for adherence

requirements.

. Responsible for and leading the transaction of clients' complex business

needs into formal agreements, establishing specific solutions, processes,

ultimately culminating in customer acceptance of the results. Also

responsible for a wide range of process activities beginning with project

proposal, through development and final delivery. Provide guidance to team

members in areas of implementation .

Specialties:- Petroleum Industry Retail Solutions

- Retail Industry Solutions

- Banking Solutions

- Insurance

- Manufacturing

Professional Certifications

. Certification in Oracle 8i & Developer 2000 from Syspro Education &

Software Technology, Mumbai in 1999.

. Certificate in BMC Remedy ARS 6.3 Administration from Wipro in 2006.

. PMP Training from Celtem.

Specialties:- Strategy Planning - IT Operations Management- Vendor

Management- Enterprise Architecture- Business Presentations- Project

Management- Budgeting - Business Transformation- Delivery Management - Cost-

Benefit Analysis- Risk Management- Transition Management - Infrastructure

Management - Client Servicing - Technical Guidance - Process Management-

Application Development - Training & Development- Performance Management-

People Management

Core Competencies

- Strategic Planning - IT Infrastructure Management -

Project Management

- Finance & Budgeting - Forecasting & Risk Analysis -

Software Development

- Business Analysis - Training & Development - Team

Management

Areas of Exposure

- Petroleum Industry Retail Solutions - Retail Industry Solutions -

Banking Solutions

- Financial Accounting - Real-time OLTP/OLAP -

Purchase Management

- Distribution Management System - Material Requisition Planning (MRP) -

Costing

- Production Planning & Control (PPC) -

Inventory Control System

Organisational Experience

Since Feb-2012 working with VH Consulting Pvt Ltd.

* Currently working as a IT consultant for various projects.

Successfully completed a data centre migration project for a client.

Complete IT Infra with software for a 200 seater call centre/BPO for a

Client at Mumbai. Managing IT project for a leading bank on A Core

Banking Software based on Open Source Technologies, Internet Banking

and Mobile based apps for another Bank

Leading one or more development projects taking the complete ownership of

delivery. Guiding and mentoring reporting project leads and creating high

performing project teams

Estimating the work and planning the delivery schedule including tasks,

milestones, and dependencies

Monitoring the progress of a project and ensuring regular publishing of

status report and quality metrics

Tracking the risks and issues and works to actively resolve/mitigate

Ensures that project activities are undertaken and completed as per the

agreed processes and standards

Suggesting improvements in system development process / application areas

Managing vendor staff as needed and according to the agreed contract(s).

Ensuring chargeability and utilisation of staff.

Working collaboratively to optimise resource management, cross-fertilise

ideas, and resolve conflicts and bottlenecks

Feb-2008 to Jan-2012 with HSBC bank Ltd as Vice President - Project

Management, IT

Key Tasks Handled

. Key responsibilities include delivery of Global Markets and Banking

IT Projects. To focus on Technology platforms/solutions for

specific asset classes as well within Local Markets domain.

Participate in architecture sessions, design sessions, and coded

development for various projects to support Global Markets

business, as well communicate features and functionality and

respond to queries from other team members. Working effectively

with distributed teams to identify improvements to existing

applications and to design new ones if essential, and provides

effort estimates and work within established governance framework.

Assessment of risk and impact on the existing system that may arise

due to any requirement or functional change. To coordinate and

monitor progress of project activities of the involved business

teams. To measure actual implementation cost against plan upon

project completion.

. IT architecture viz. information flows, staging/reporting/processing

data mart customization design, archival and back up strategy

. Defined Trade flow from Front Office to Back Office and for trade life

cycle from input to Settlement/Maturity.

. Test revaluation process from creation of upload templates, upload of

market rates, check accuracy of interpolation and extrapolation and

check P&L and MTM reports.

. Setup interfaces workflow for source/downstream systems like Reuters

D3K, Reuters D2 SWIFT, CCIL and Core banking system.

. Manage teams maintaining trading platforms of RBI, CCIL, Thomson

Reuters, Bloomberg and payment platforms of SWIFT.

. Implemented Financial Market Systems like Murex, Calypso, Reuters

Electronic Trading/ Auto Dealing.

. Knowledge of asset classes like FX, Money Markets, Fixed income,

Equities, Mutual Funds, IRD, Options/Futures and others.

. Experience in working on Financial Market Application implementation

projects right from analyzing user requirements, developing functional

and technical specifications, SIT/UAT and GO live and post go live

support.

. Experience of working in multinational, local and new age banks in

financial markets across different geographies.

IT Project Management of

Client Services Platform: Development and Support of applications used

by middle and back-office that monitor trade processing across Fixed

Income and Derivatives for settlement and confirmation

FX & Money Markets: Development and Support of Front office and back-

office processing systems which handle Foreign Exchange and Money

Market confirmation and settlement including MIS, reconciliations,

regulatory reporting systems and databases

Rates: Rates Technology provides global IT solutions to Interest Rates

Derivatives and Fixed Income businesses

Equity Derivatives: Equity Derivatives Technology delivers systems and

provides support to HSBC' equities business (both cash and

derivatives)

Projects Handled for HSBC Bank Limited

. Title : NFOS (New Front Office System)

Duration : April' 08 to August '09

Team Size : 16

Scope : The main objective of FOS Review project is to define a

new system strategy to

replace TREATS FOS and BOS for FX and MM trading and sales

functions. The

New NFOS (NFOS) will adopt Murex MxG2000 as the core

trading and position

monitoring components.

. Title : DTP (Derivative Trade Processing)

Duration : Sep'08 to Mar'09

Team Size : 23

Scope : For derivatives DTP provides a single solution for post

trade processing of all

Derivative and Structured Derivative products. It is the

solution being implemented in the main hubs, LDN, NY and

HK, for the post trade processing of these products with

significant progress already completed. DTP also provides a

single global process which improves on the workflows

offered by Summit BO solution commonly manually used by the

Satellite Sites today. This will enable increased levels of

STP within the system by reducing the amount of resource

required to intervene in the processing complex trades.

Jun'02- Feb'08 with Reliance Industries Limited (IBS - IS/IT - Petroleum)

as General Manager IT

Key Tasks Handled

Project Management

o Conducting Case / System / Process Study and Risk Analysis for

project planning, scoping, estimation.

o Implementation of project plans within deadlines within the

budgets.

o Team formation, deployment, monitoring and development.

o Defining best practices for project support and documentation.

SDLC Planning & Management

o Client interaction for requirement gathering, system study &

analysis.

o Translating business requirements into technical requirements.

o Understanding the technical & functional specifications.

o Design, development, testing, troubleshooting and debugging of the

application.

o Managing smooth implementation and testing of the application at

client location.

o Provide post-implementation, enhancement and maintenance support to

client for application.

IT Infrastructure Management

o Need assessment and preparation of IT blueprint for the

organization.

o Key driver for IT infrastructure design, "Client-Server" computer

architecture and solution identification.

o Implementation of project plans within pre-set budgets and

deadlines.

o Developing long-term partnerships with suppliers & vendors;

managing day-to-day supplier performance to ensure meeting of

service, cost, delivery and quality norms.

o Consistently evaluating vendor performance to ensure adherence to

predefined specifications and supply of quality material /

execution of job works.

o Balancing technical solutions with business and interpersonal

factors.

Network Management & System Administration

o Managing the overall administration of LAN / WAN system involving

design of network layouts, configuration and maintenance of

application servers and databases.

o Managing the overall administration network system involving design

of network layouts, configuration and maintenance of application

servers and databases.

o Rendering technical services and commissioning Routers, Switches &

computer hardware devices and software, ensuring maximum uptime.

o Designing Backup Strategy & ensuring scheduled / unscheduled

backups as per the backup plan.

o Installing and configuring Operating Systems, Application Software,

Anti-Viruses & Hardware.

Projects Handled for Reliance Industries Limited

. Title : Complete ITSM implementation

Duration : Since Dec' 06

Team Size : 5

Platform : UNIX, Oracle 10g

Tools : BMC Remedy 7.x

Scope : The project involves deployment of complete ITSM

implementation using Remedy 7.x as

the tool. Implementation of Incident management, Problem

Management, Change management, Release management, and

configure the complete CMBD. Integration of Remedy with

HPOV and SAP for Asset and Financial management. Also to

integrate with RCRM.

. Title : Petroleum Retail Marketing Project

Duration : Since Jul'02

Team Size : 65

Platform : UNIX, Windows NT/ 2000/ XP

Tools : Touch POS Systems from NCR, IBM, Microsoft IS, Tuxedo,

Weblogic, Crystal Enterprise,

VC++, C/C++, Java, ASP+, JavaBeans, Oracle 9i, Informix,

Dispensers, Automatic Tank Gauging Systems, Electronic

Price Signages, Retail Operation Sales Systems (Fuel,

Travel Plaza, CRM, Fleet & SCM, Banking), SAP R/3

Scope : The project involved deployment of information technology

in the processes of RIL

Marketing to bring about efficiencies by integrating data

and information for transacting, planning & replenishment

at all facilities for all customers and all products

leveraging the information systems, infrastructure and

capabilities of the Reliance Group. Completed first phase

of Technology Transfer and Product Design and Development

in USA. Software implemented at 384 sites. (Phase 1

consists of 451 sites projected to be completed by End of

the Year 2005).

. Title : Wireless Hand Held Terminal Application and Outdoor

Payment Terminal

Application

Duration : Since Jul'02

Team Size : 4

Platform : Embedded System

Tools : Wireless Hand Held Terminal (802.11b, DECT), NCR POS,

C/C++, Informix, Wireless App

in C/C++, Communication & Network Modules

Scope : The project was conducted to allow customers to purchase

fuel in the most efficient way

possible. It provides a clear, straightforward customer

interface, which can be easily used by customers,

maintenance and management without sacrificing any of the

functionality required to completely monitor and control

the system. A single computer located within the management

bunker provides control and interface to the system. The

sensors located within Dispenser pumps and tanks are state

of the art hardware designed to ensure the continuous

operation of fuel station. Communication lines between the

wireless terminal, system and various financial

institutions, including HO, are fiber-optic wires providing

the fastest and most secure data communication.

. Title : Restaurant Management System & Automated Shower System

Duration : Since Jul'02

Platform : Windows NT/ 2000/ XP

Tools : Touch POS Systems from IBM, Microsoft SQL, Crystal

Enterprise, Visual Basic, SQL 2000

Scope : The Reliance Petroleum Truck stop caters to the Drivers

needs through providing

restaurant called as Dhaba and showers for the truckers to

have a bath with rest places. This functions have been

fully automated, even the shower system is automated with

the Flying J application. Evaluation and deployed software

for the Restaurant system. Software to be implemented at

all the 153 Drive amenities block. (phase -I implemented at

53 sites).

Noteworthy Milestones

> Efficiently planned and executed various projects for retail

applications, viz.

- Retail Operations Sales System - Restaurant Management System -

C-store Management System

- Automated Shower System - Wireless Handheld POS System -

Loyalty Management System

> Successfully implemented ROSS system in India along with its

customization.

> Gained exposure in ER (Enterprise replication for Loyalty server) using

IBM Enterprise Replication Tool with primary server, secondary server and

one offsite server (The Disaster Recovery server at RIL IDC, Bangalore).

> Played a key role in framing Disaster Recovery Plan for Head Office

server.

> Instrumental in Server Sizing, Bandwidth Calculation Disaster Recovery

Plans, Business Continuity Plans, Application Testing, Stress Testing,

Network Communications Testing via FWT, Fiber Optics and V-Sat .

> Actively participated in 9 stages of Implementation which included

Project Planning, Workflow Analysis/Gap Definition, Data

Configuration, System Configuration, Training (End User &

Technical),Testing, Custom Application Installation, Deployment and

Post-Deployment.

> Significantly contributed in making Solution Architecture, High Level

Design, Carried Out Detailed Design, Design Documentation, Concept

Check, Design Review, Code & Documentation Review and Integrated

Testing Mentoring.

Apr'99 - May'02 with Hardcastle Restaurants Pvt. Ltd. (McDonalds India) as

Sr. Systems Executive

Key Responsibilities & Achievements

> Accountable for managing the day-to-day IT operations entailing IT

infrastructure, 4 direct reports (desktop, data, voice and Windows NT)

and over 80 staff.

> Involved in managing overall branch P.O.S & Head Office IT Systems and

coordinating multiple IT projects.

> Providing day to day user support, people management/ development,

service level management, process and service level improvement and

customer support.

> Instrumental in tracking IT technology infrastructure including Data

Operations, Open System Servers (Windows NT) and Network Hardware

components.

> Gained exposure in new technology analysis and recommendations to enhance

production performance.

> Played a key role in IT Operations projects, hardware staging &

scheduling for software projects.

Project Handled

. Title : McInfy (EIS - Executive Information System)

Tools : SQL2000, ASP

Scope : The project was formulated for catering to various

department like Operations,

marketing, HR and training, Crew and management Scheduling,

Purchasing (supply chain management) online connection to

distribution centre, Construction, Corporate communication.

The prime function was to consolidate the data from all

Retail Outlet at central server and help management with

various reports. Also set up a remote helpdesk, MS Exchange

2000 project to fully integrate the work flow process. This

project was hosted at an IDC (internet data centre).

Previous Experience

Tenure Organisation Designation

Jul'96 - Apr'99 Global-AON Insurance Services Private Limited

Systems Specialist

Apr'92 - Jul'96 Nascent Chemical Industries Limited EDP In-

charge

Sept'90 - Apr'92 Globe Spinning Mills (Supermarket Division) Systems

In-charge

Oct'89 - Aug'90 Kirthi Consultants Private Limited

Data Center Supervisor

Sept'87 - Mar'89 IDM Ltd. (International Data Management Ltd.) Trainee

Accounts & Administration

Trainings Attended

. Petroleum & C-Store Retail Business Orientation and Training Programme

from Flying J Inc., at Ogden USA in 2002.

Academic Qualifications

1989 Diploma in Systems Management from NIIT, Mumbai.

1985 Diploma in Mechanical Draughtsman from ITES Mumbai.

1987 Bachelor's Degree in Commerce (B.Com) from Bombay

University.

Personal Details

. Residential Address : B2/ 1204, Shree Saraswati Co-op Housing

Society, N.G Acharya Marg, Chembur,

Mumbai - 400071.

. Date of Birth : 17th July 1967

. Passport No. : J1685416

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