Customer service, leadership skills, fast learner

Jesika Alexandria Griffin

***** ***** ********** *** * Dowagiac, Mi 49047

Cell: 616-***-****

**************@*****.***

OBJECTIVE:

• Seeking a position utilizing my leadership, customer service, managerial and quality problem solving skills to

enhance the productivity and the mission of the organization

SUMMARY OF QUALIFICATIONS:

• Customer Service Representative with eight years of experience, versatility, and ability to interact well with

all types of people

• Self-starter, able to work well with minimal directions.

• Dependable, hard-working professional who perseveres until all tasks are successfully accomplished

• Flexible, adaptable and an effective problem solver

• Goal-oriented professional with excellent interpersonal and communication skills

EDUCATION:

• Associates in Arts from Southwestern Michigan College

• Bachelors in Human Resource Management from Ferris State University in 2016

PROFESSIONAL EXPERIENCE:

Human Resource Talent Scout, Virtual March 2015-present

• Recruit potential and innovative interns

• Sustain communication with team members

• Coordinate interviews with interested employees

Taste Consultant, Entente Spirits, Paw Paw, Michigan March 2014 -November 2014

• Provide exceptional customer service

• Maintain cleanliness of facility

• Multi task duties in a fast pace environment

• Handle thousands of dollars on a regular basis

Chaplain Assistant, The United States Army, Kaiserslautern, Germany September 2009- June 2013

• Assist chaplain (also called a pastor) with administration duties

• Organize retreats for military and civilian personnel

• Delegate paperwork for offering

• Prepare technical equipment during religious activities

Cashier, Fredrick Meijer, Grand Rapids, Michigan September 2008- September 2009

• Multi-tasked a wide range of details under minimum supervision

• Provided effective coordination in a timely matter

• Demonstrated the attributes that the company represented

Concession Manager, Little Pine Island Camp, Comstock Park, Michigan May 2008-September 2008

• Supervise the flow of merchandise

• Maintain and secure the concession stand

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

•

Patient Care Technician, Saint Mary’s Hospital, Grand Rapids, Michigan July 2006- May 2008

• Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses

• Assist nurses or physicians in the operation of medical equipment or provision of patient care

• Communicate with patients to ascertain feelings or need for assistance or social and emotional support

AWARDS AND ACHIEVEMENTS:

• National Honor Roll Society

• Good Conduct Army Medal

• Volunteer of the Year Award at Grand Rapids Home of Veterans

• The Defense Distinguished Service Medal

VOLUNTEERISM:

Nurse Aide, Grand Rapids Home of Veterans, Grand Rapids, Michigan May 2007- April

•

2009

American Red Cross February 2014-Present

•

Domestic and Sexual Abuse Service April 2014 - Present

•

Contact this candidate