Customer Service Representative

PATRICIA HOSTEN

*** ******* *******, *** **, Brooklyn, New York. 11225. Cell:917-***-****

Summary

Reliable and friendly Retail Customer Service Representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Highlights

Employee Scheduling

Time Management

Inventory Control Procedures

Mathematical Aptitude

Cash Handling Accuracy

Banking and Financial Services Background

Loss Prevention

Organized

Details Oriented

Excellent Multitasker

Strong Communication Skills

Flexible Schedule

Experience

Recruited, hired, developed and retained talent for the company.

Answered customers' questions and addressed problems and complaints in person and via phone.

Oversaw all daily operations.

Processed all sales transactions accurately and in a timely fashion.

Attended team meetings each month to voice concerns and offer constructive feedback to others.

Built and maintained effective relationships with peers and upper management.

Offered direction and gave constructive feedback to motivate team members.

Opened and closed the business, which included counting cash drawers and making bank deposits.

Education

Providence Girls Catholic School-1979-Port of Spain, Trinidad.

Mucurapo Girls R C School-1974-Port of Spain.

References

Tricia Joseph 347-***-****

Marva Saunders 718-***-****

Carla Nurse 347-***-****

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