Medical Records
Resume:
shantandria minor-paddio
Houston, TX
*************@*****.*** - 832-***-****
Shantandria Minor-Paddio
Houston, TX 77067
*************@*****.***
WORK EXPERIENCE
Front Office Assistant-Imaging Dept
Oncology Consultants - Houston, TX - June 2013 to Present
Responsibilities
Check-in and check-out patients for imaging procedures. Verification, authorization, scheduling, prepping
charts for two days out. Collections, answering multiple phone lines.
Accomplishments
I'm currently now working on the doctor side of things. Before I worked at freestanding facility and just schedule
alot from oncology doctors.
Skills Used
Everything
Patient Access Representative III
Memorial Hermann Memorial City Hospital - Houston, TX - June 1998 to April 2013
EXPERIENCE 06/2002-04/2013 Memorial Hermann Memorial City OPID Houston, TX
Patient Access Rep. III/Medical Records/Business Office Team Leader/Insurance Verifier
Schedules patient appointments and enters required information in the computer system in accurate and
timely manner. Cross trains and exhibits ongoing proficiency in all Business office functions including:
Scheduling, Fax Server, Insurance Verification and Registration. Obtains demographics, insurance and
financial information from patient or guarantor. Enter information in computer system with a high degree of
accuracy. Explains all required forms to the patient or guarantor and obtains the necessary signatures. Also
perform Medical Records for physician and patients when needed. Delivery films to physician’s office for review
on their patient’s exams and fax over results as well. Run a daily medical records and business offices reports
to meet the quote. Communicates in an effective and professional manner with Physicians, Care Management,
ancillary departments, nursing units, physician’s office staff, insurance companies, as well as patients and
their families (all Patient Access customers) Completes thorough and accurate documentation. Compiles daily
staff performance statistics for each Business Office and Medical Records functions: Scheduling, Fax Server,
Fax Medical Records to physician’s office, Registration Flexes to each Business and Medical Records office
function as needed daily.
08/2003-12/2006-JC PENNY’S THE WOODLANDS MALL THE WOODLANDS, TX
Retail/Cashier dept clothing store/Sales Associates
Worked in the children and misses department in the evening and weekend as a sales associate. Stocked
cloths for each department, clean up during store hours opening and closing. Counted money at the closing
time before going home. Gave great customer services to the shoppers and discounts.
10/2001-05/2002 Alliant Food Services (Temp Assignment) Houston, TX
Accounting Clerk/Data Entry Operator
Performed month-end close procedures for client accounting system Prepared listing of client accounts
receivable and cash balance on a monthly basis. Constant interaction and problem solving with general
warehouse manager answered multiple line phones for accounting department Heavy data entry of client data
entry of huge companies. Assisted with front desk and clerical duties as requested
occasionally assisted with setup of computers and other office equipment for the warehouse.
06/199*-**-**** Memorial Hermann Memorial City OPID Houston, TX
Radiology File room Control Clerk/Order/Data Entry Clerk/Patient Access Rep II/Insurance Verifier
Put all orders in the computer for patients that were having same day procedures. Answer multiple phone
lines, fax results to physician’s office. Pull master jackets for radiologist to compare patient’s previous films
for physicians. Schedule next day procedures with radiologist. Register all mammogram patient’s that needs
addition views for ultrasound. Deliver films for patient’s and physician’s office when needed. Prepare monthly
reports to list the turnaround time for radiologist.
EDUCATION 05/1996 Eisenhower H.S.-Houston, TX
08/96 Sam Houston State University- Huntsville, TX
01/98-North Harris Community College-Houston, TX
SKILLS: Team Leader, Customer Services, Windows XP, Excel, Word, Lawson Desktop, QuickBooks, Larson,
Health quest, File net, AMS, Citrix, Cerner, PFS, HIM coding, Secretarial Specialty, Medical Records Tech,
Insurance Verifier, Centricity User, PACS User, Accounting Clerk.
LETTER OF RECOMMENDATION:
March 6, 2013
To Whom It May Concern:
I confirm that I have known Shantandria Minor- Paddio for 10 years.
She and I worked together in the Radiology Department at Memorial City Hospital. At all times, I have found
Mrs. Minor-Paddio to be hard working, courteous and reliable. Mrs. Minor-Paddio would be a tremendous
asset to your department and has my highest recommendation.
Sincerely,
Tomyka LaRue-Wimberley RT ®, ARDMS
EDUCATION
none in cost accounting
Lone Star College - Houston County, GA
1997 to 1999
none in accounting
Sam Houston State University - Huntsville, TX
1996 to 1997
Diploma in accounting
Eisenhower H.S - Houston, TX
1993 to 1996
SKILLS
insurance verification, registration, accounting
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