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Sales Customer Service

Location:
Canada
Posted:
April 28, 2015

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Resume:

* ******* *. *****

*** ******** *****, ***** ****, PA 16033

H: 724-***-**** C: 724-***-****

*********@*****.***

PRODUCT DEVELOPMENT/OPERATIONS EXECUTIVE

Engineering - Plant Management - Process Improvement - Product Management

Operations Executive with a Master of Science in Industrial Studies and a

Bachelor of Science in Engineering Technology delivering outstanding

returns by building, developing and driving national/international

manufacturing operations to new and exciting levels of performance. Highly

motivated and results-oriented leader with extensive experience sourcing

and developing products in Asia, building business and relationships, and

advancing goals toward top level corporate objectives. Driven Executive

with a proven record of accomplishment in developing and executing winning

strategies and leveraging relationships to gain market share, resulting in

bottom line profits and organizational excellence. Known to push the

envelope, capable of precise communication and willingness to aggressively

guide a negotiation toward the desired result.

Global Manufacturing - Sales & Marketing - Project Management - Leadership

- Team Building - Distribution Quality - Customer Service Production

Control - Engineering - Purchasing - Production Control - Business

Development - Product Launch - Sales and Margin Analysis - Analytics -

Process improvement

ACCOMPLISHMENTS AND ACHIEVEMENTS

Redesigned a 30 year old out dated product which only had sales of 30 units

per year. After an intense market study and recruiting market leaders for

input, designed a new product that became the industry leader. Sales went

from 30 per year to 400 per month and is a number one selling product.

Resourced all products from being manufactured in Canada to China. Sourced

12 current products which had to be completely retooled and some design

changes made along with 4 additional new products that needed to be

introduced. Developed very aggressive schedule which will resulted in a

gain of 25%-30% margin on each product.

Developed new product development procedure which incorporates the North

American, Asian, and European operations. Responsible for the development

of products from inception to production.

Extensive experience negotiating and working with Asian suppliers. Provide

engineering resources and support to Taiwan and China offices during the

development of new products or redesign of existing products.

Successfully completed the acquisition of 3 companies, converting a 50 year

old fully integrated manufacturing facility to an assembly operation. Built

a new facility then integrated it into a new 500,000 distribution center on

time and within budget in 1.5 years.

Design and develop 3 major promotions per year that generate over $10

million in sales. Attend major tradeshows to introduce new products to the

market. Extensive travel to Asia during the development of new products for

supplier support, direction, design, negotiating, and product evaluation.

Extensive network of suppliers in China with various disciplines such as

castings, plastics, motors, electronics, sheet metal, etc. Responsible for

all sustaining engineering related to daily manufacturing. Extensive

experience working with regulatory agencies: UL, CSA, ETL, EPA, CARB, etc.

Five years of foundry operations experience with the design and engineering

of all casting and pattern development.

Over 6 years as a machinist, manufacturing parts to United States Military

standards.

Over 15 years of direct management experience leading all aspects of

manufacturing, operations, and engineering of a leading manufacturer and

developer of machine and pneumatic tools.

PROFESSIONAL EXPERIENCES/CAREER HISTORY

Hy-Tech Machine, Inc., Cranberry Twp.,

PA

2012 to Present

Hy-Tech Machine is a manufacturer of industrial grade pneumatic air tools

such as impact wrenches, grinders, drills, hoist, and continuous drive

tools.

Director of Operations

Manage all aspects of daily production: hourly employees (85), product

throughput, lean initiatives, facility safety, & overall plant efficiency

and productivity

Responsible for production planning and scheduling

Responsible for all product development projects and activities

Responsible for Quality Assurance for entire facility: Six Sigma projects,

lean projects, all QA processes and procedures, and all QA initiatives.

Direct Reports: QA Manager, Production Supervisors, Product Development

Engineers

Member of management team with P & L responsibility

Managed acquisition and relocation of 10 million business and incorporated

all operation and manufacturing functions into Cranberry facility

Currently in training to become next company President after retirement

Tuuci, LLC, Miami,

FL

2010 to 2012

Tuuci is a manufacturer of marine grade umbrellas, outdoor furniture,

lounges, and pavilions.

Director of Product Development and Manufacturing

Responsible for the development of all new products from conception to full

production.

Responsible for providing support to sales, marketing, quality assurance

and production as required.

Develop all tooling, fixtures, dies, and layouts needed for production.

Responsible for developing and implementing all LEAN projects and

activities

Travel to Vietnam to support the Tuuci production facility and work with

suppliers on new components and products.

Responsible for the development and implementation of Tuuci's Product

Development Process and Product Change Process.

Responsible for the development of all 3D models, drawings, technical

documents, and product testing.

Responsible for all warehouse related areas: Receiving, Shipping, Material

Handlers, & Cycle Counting

Responsible for the weekly production planning for entire manufacturing

facility

Manage all aspects of daily production: hourly employees, product

throughput, lean initiatives, facility safety, & overall plant efficiency

and productivity

Responsible for Quality Assurance for entire facility: Six Sigma projects,

lean projects, all QA processes and procedures, and all QA initiatives.

Direct Reports: Warehouse Manager, QA Manager, Production Manager,

Machining Manager, & Product Development Engineers

JessEm Tool Company, Barrie, ON Canada

2009 to

2010

JessEm Tool Company is an industry leader in the manufacturing, marketing,

sales and distribution of router tables and woodworking accessories.

Vice President of Operations

Responsible for all aspects of Sales & Marketing, managing 25 sales

personnel across USA. Develop all advertising material for new products and

all sales promotions to dealers and end-users. Manage the launch of all new

products and forecasting of all products from Asia. Responsible for all

aspects of sourcing in Asia.

Responsible for the development of new products in Asia. Manage all aspects

of the development of new products with Chinese suppliers. Manage the

successful resource of the entire JessEm product line, consisting of 15

products, to Chinese suppliers. Increased product margins by 25% due to

resourcing products to China.

P&L responsibility with an intense focus on cost of goods sold, increased

product margin, reduction in overhead and total operating cost

WMH Tool Group, Inc., Elgin,

IL

2007 to 2009

WMH Tool Group is an industry leader in the manufacturing, marketing,

sales, and distribution of woodworking, metal working, hand tools, work

holding and material handling equipment. WMH Tool Group brands include

Powermatic, Jet, and Wilton.

Director of Product Management/Development Jet Wood, Elgin, IL

Manage 10 different product categories valued at $31 million in sales.

Responsible for $5 to $9 million of product inventory. Responsible for

monthly forecasting of $31 million in sales. Manage an annual budget of $2

million per year. Develop and manage $1 million of capital expenditures per

year.

Responsible for the development of all new woodworking products. Hold

multiple patents and patent pending on new product designs. Received

several WMH Tool Group innovation awards for new products. Developed and

launched 12 new products which generated 25% of total sales for 2008

Responsible for product margins, product forecasting, and product inventory

Wayne Water Systems, Harrison,

OH

2005 to 2007

Wayne Water Systems is a leading manufacturer of water pumps. Wayne

provides utility, gas engine, sump, and sewage pumps to the retail and

wholesale pump market.

VP of Engineering & Product Development, Harrison, OH

Member of Wayne Water System steering team. Manage all aspects of

engineering and product development activities. Responsible for Wayne's

annual cost savings initiatives. Responsible for 3% cost of goods sold

reduction per year: implemented 1 million in savings in 2006.

Develop and manage an annual budget of over $900k per year. Developed and

implemented Wayne's new product development process. Manage 4 mechanical

engineers, 1 electrical engineer, 3 designers, and 3 lab technicians in the

USA.

WMH Tool Group, Inc., Elgin,

IL

1996 to 2005

WMH Tool Group is an industry leader in the manufacturing, marketing,

sales, and distribution of woodworking, metal working, hand tools, work

holding and material handling equipment. WMH Tool Group brands include

Powermatic, Jet, Wilton, and Columbian.

Director of Product Development, Corporate Office, Elgin, IL, (2003-2005)

Coordinate engineering and product development activities for both the

industrial and retail sales divisions. Responsible for the direction of 4

project engineers, 3 design engineers, 2 technical writers, and 4 category

managers. Utilize Pro/Engineer design software for all newly designed

products.

Provide engineering resources and support to Asian suppliers during the

development of new products. Extensive travel to Asia during the

development of new products for supplier support, direction, and product

evaluation. Extensive experience in a variety of manufacturing areas such

as metal fabrication, general machining, dies and fixtures, assembly,

painting, developing work cells/centers, etc.

General Manager, LaVergne Facility, LaVergne, TN, (2001-2003)

Responsible for a 400,000 sq.ft. distribution and assembly facility with

approximately 120 employees. Directed the activities of purchasing,

engineering, distribution, quality, and manufacturing departments on a

daily basis. Responsible for all facility related projects and issues.

Successfully relocated and incorporated the Powermatic, Wilton Machinery,

Performax, and Wilton Tool operations into the LaVergne operation which

included all assembly and distribution functions of each operation.

Responsible for the daily manufacture of 8 different product lines and 6

different assembly lines. Responsible for approximately $10 million in

shipments per month.

Operations Manager, Powermatic Mfg. Facility, McMinnville, TN, (1999-2001)

Responsible for 150,000 sq.ft. manufacturing facility with approximately

150 union employees. Directed the daily activities of engineering,

purchasing, production control, manufacturing, quality control, foundry and

distribution. Experienced in foundry operations. Managed the downsizing

and relocation of the vertically integrated facility which included the

outsourcing of 10 different product lines.

Successfully negotiated the closure contract with the United Steel Workers

of America. Managed the merger of the Powermatic and Jet facilities into

the new LaVergne operation which included the relocation of engineering,

assembly, customer service, distribution, purchasing, and production

control.

Project/Design Engineer, Powermatic Mfg. Facility, McMinnville, TN, (1996-

1999)

Responsible for the overall research and development for new products and

equipment. Responsible for design of new equipment and redesign or existing

equipment. Designed and created all parts for new machines. Developed all

proof of concept models and testing of prototypes. Developed all designs

involving castings and patterns for castings.

Provided engineering support for imported product line from Asia. Provided

engineering resources and support to Taiwan office during the development

of new products or issue with existing products. Extensive travel to Asia

during the development of new products for supplier support, direction, and

product evaluation. Traveled to trade shows for the introduction of new

products

United Service Equipment Company, Murfreesboro,

TN 1993 to 1996

USECO is a leading manufacturer of meal delivery and cafeteria equipment

for institutional use.

Design/Drafting Supervisor, Murfreesboro Facility, Murfreesboro, TN, 1994-

1996

Assigned release dates and set schedules for projects. Assigned work to

designers and draftsmen. Provided concept drawings for special equipment.

Corrected design problems encountered in production. Determined material

utilization of units for bills of material.

Matched designs offered with manufacturing capability. Design experience in

sheet metal fabrication. Produced and revised operation and maintenance

manuals for standard equipment.

Lab Technician/Research and Development, Murfreesboro facility,

Murfreesboro, TN, (1993-1994)

Developed and designed tests for prototypes. Conducted tests for NSF

certification. Worked with various types of test equipment and

instrumentation. Interpreted statistical data from tests for generating

reports. Generated reports recommending design changes to equipment.

Abston Machine Shop, Inc./Vance Manufacturing, Taft,

TN 1987 to 1992

Abston Machine Shop is a full service machine shop providing machined parts

and components to various industries including the United State military.

Machining capabilities include manual and CNC, light sheet metal, and

welding.

Machinist, Taft, TN

Operated manual and CNC lathes and mills. Machined and manufactured

precision parts, components, and assemblies. Experienced in all machining

operations and disciplines such as milling, taping, reaming, threading,

boring, turning, etc. Inspected, assembled, and packaged machined parts and

components.

OTHER EXPERIENCES

Middle Tennessee State University, Murfreesboro,

TN 1994 to

1999

Middle Tennessee is the largest public university in the state of Tennessee

providing degreed programs at the bachelor and masters level.

University Instructor/Adjunct Faculty, Middle Tennessee State University,

Murfreesboro, TN

Provided classroom instruction for computer aided design class. Provided

students with the information and support needed to learn AutoCAD design

and drafting software. Provided classroom instruction for basic machine

shop class. Provided students with the information and support needed to

learn basic machining skills and the operation of metal working equipment.

EDUCATION/HONORS/ACTIVITIES/CERTIFICATES

Master of Science in Industrial Studies, Management/Safety Emphasis

Middle Tennessee State University, Murfreesboro, TN, 1993-1994

Bachelor of Science in Engineering Technology, Design Emphasis

Middle Tennessee State University, Murfreesboro, TN 1992-1993

Associate of Science, Pre-engineering Emphasis

Motlow State Community College, Tullahoma, TN 1991-1992

Epsilon Pi Tau Honorary Society, Phi Kappa Phi Honorary Society, Society of

Manufacturing Engineers, Member of Rotary International, LaVergne, TN

Chapter, Teacher Trade Shop License/Machine Shop, State of Tennessee,

Pro/Engineer Basic Design Certification, Baldor Basic Electric Motor

Certification



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