Customer Service Sales
Resume:
Blar Kargou
**** ****** **** ** *******, TX *****
********@*****.***
Objective Dedicated and skilled Machinist with over 1 year experience operating milling and
grinding equipment used in manufacturing precision tools.
Fully conversant with metallurgical terms. Proficient in gauge readings and
indicators of operational machines. Able to plan, layout, setup and perform most
machine operations and procedures including post production quality analysis.
Capable of interpreting and executing mechanical plans, reading technical
drawings, drafts and sketches.
Skills
Mathematical/analytical skills to Fixtures & Jigs
perform calculations. Rigging & Lifting
Monitoring skills to ensure Turning & Threading
product quality. Balance Machine Experience
Ability to repair and maintain Administrative tasks
machinery. Word processing and typing
Mill and Lathe Machining Expertise in Microsoft Word,
Precision Holding and Clocking Excel, and PowerPoint
Speeds & Feeds Adobe CS4 Master Suite
Blueprint Reading
MACHINING and MATERIAL PROFICIENCIES
PRODUCTION EQUIPMENT
Manual Lathes Manual Mill Mills Overhead Cranes
Jett Bridgeport 2 ton floor mounted pedestal
TONG-IL 12“ Jet
Feeler 6“
Shephard 26”
INSPECTION EQUIPMENT
Tremos height gage; Mititoya 18” height gage; precision gage blocks; precision gage pins and tenths dial
indicators; CMM and optical comparator.
MATERIALS
6061 and 7075 aluminum; 303, 304, 316, 420, 416, 410 stainless steel; 17-4 stainless steel heat treated
to H-900 conditions;1018 mild steel; titanium; bronze; aluminum bronze
PROFESSIONAL EXPERIENCE
June 2010 – Present
Office Lead
Ashley Furniture Houston
Responsibilities
Accounts Receivable/Accounts Payable, Assist Credit and Collection with invoices
Ensure compliance with policies and government regulations by maintaining consumer credit files;
prepare documentation and reports for audits by processing and keeping all sales orders on a
database application
Complete location operational requirements by scheduling and assigning employees; following up
on work results and monthly sales goals.
Manage customer inventory and invoicing.
Answered an average of 68 calls per day by addressing customer inquiries, solving problems and
providing new product.
Handle daily heavy flow of paperwork and cooperate with the accounting departments on invoicing
and shipping problems.
Investigated resolved customer inquiries and complaints in a timely and empathetic manner
Recipient of multiple positive reviews acknowledging dedication to excellent customer service
Department Sales Manager
August 2004 – May 2010
Sears
Responsibilities
Managed and coordinated operational areas, over saw arrangement of merchandise and scheduled
sales personnel.
Independently prioritized and handled multiple projects in an unstructured environment, as well as
met critical deadlines.
Encouraged and incentivize sales personnel to meet and exceed the weekly and monthly goals on
average of 15%.
Assign and supervised the work of my sales department personnel.
Increased growth in sales, customers, and business Responsible for operations and audits of cash
registers and customer service.
Maintained and reviewed records of deliveries, merchandise and temporary labor Assisted
customers with needs, wants, and concerns.
Web Designer
Independent contractor - On going
Responsible for the creation, maintenance and update of the following websites: myunitedfront.com,
weddingvideoofhouston.com, mercedesbenzofhouston.com
Production & Sound Recording Team Leader
United Front Entertainment (contractor) 2007 – On going
Education
Lone Star Community College 2014-Present
Machining Master Certificate
Machinist
Houston Community College 2007-2009
Associate Degree
Business Admin and Computer Electronic
Eisenhower High School 2003-2005
Houston, TX
High School Diploma
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