Customer Service Medical

*** ******** *** #***, ****** City, NJ

07304201-***-****(******.****@*******.***

Linda M. Wright

Objective

To Obtain a challenging and diverse position where I can use my

computer and clerical skills.

Experience

11/2011 to the NJDOL Union City, NJ

Present

Intermittent UI Clerk

Handle High Volume calls related to the filing and processing all

UI/CWC claims

Review and Resolve all Unemployment issues and assist call claimants

with customer service issues, Diplomatically resolved customers

complaints on as-needed basis

10/2005 to 2008 Strulowitz and Gargiulo Physical Bayonne, NJ

Therapy

Medial Collector and Biller Representative

Generated and reviewed all A/R aging reports along with all insurance

and patient billing such A/R cases, request Medical documentations

from referring Physicians, follow up on all accounts and all patient

incoming calls.

HMOS, no faults, work comp, Commercial insurances and all Attorney

cases.

Request Letters of protection from Attorney cases.

1999/2003 Select Management Services Jersey City, NJ

Medical Collector & Medical Biller Asst Supervisor

Generated and reviewed all reports.

Verification of all insurances A/R classes such as HMO, no fault,

Commercial and workers Comp Accounts, prepared refunds for patients

and insurance companies.

Reviewed all incoming correspondence such as request, eobs from the

insurance carriers and appeals letters, negotiated settlements with

the insurance companies and attorney cases and prepared cases for

arbitration and all follow-ups.

Jersey City Medical Volunteer Jersey City, NJ

Serv.

Lab Technician Asst/Data Entry Clerk

Prepare Patients Lab Paper work for all the technicians.

Education

4/2010 to 6/2011 Garden State Institute

2004/2005 Harrison Career Institute

Medical Terminology, Medical Billing and Coding, Medical office

operations.

References

References are available on request.

Contact this candidate