Management & Organizational Development

Kimberly M. Danley

*** ***** ****** * Newport News, VA 23602 * *********@*****.*** * 757-***-****

Training and Development Specialist

Professional Profile

Highly accomplished and determined professional with proven track record of rapport-building,

resourceful problem-solving and communication skills. Seeking to apply my experience, education, and

skills in the field of Training and Development-Adult Learning Theories.

Key Skills and Competencies

• Communication skills.

• Negotiation and critical thinking skills.

• Strong knowledge of training processes and procedures.

• Strong facilitation skills.

• Budgeting skills.

• Time management skills.

• Knowledge of key training administration techniques.

Professional Summary

• Monitor, evaluate, and record training activities or program effectiveness .

• Offer specific training programs to help workers maintain or improve job skills.

• Assess training needs through surveys, interviews with employees, focus groups, or

consultation with managers, instructors, or customer representatives.

• Develop alternative training methods if expected improvements are not seen.

• Organize and develop, or obtain, training procedure manuals and guides and course materials

such as handouts and visual materials.

• Present information using a variety of instructional techniques or formats, such as role playing,

simulations, team exercises, group discussions, videos or lectures.

• Evaluate training materials such as outlines, text or handouts.

• Design, plan, organize and direct orientation and training for employees from entry level to

mid-level management.

• Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify

expenditures.

Tools & Technology Skills

• Desktop computers

• Notebook computers

• Laser printers

• Display projectors

• Overhead projectors

• Computer based training software-Articulate Rapid E- Learning Studio

• Electronic mail software- Microsoft Outlook

• Video conferencing software- Cisco Systems WebEx, Go2Meeting

• Kronos- Time Keeper

• Microsoft Office Suite- Word, Excel, Publisher

Employment History

1. Auditor/Staff Trainer - Xanterra Parks & Resorts, Kingsmill - Williamsburg, VA 08/02 -

Present

2. Project Trainer - NCO Financial Systems - Hampton, VA 03/02 - 08/02

3. Contracted Instructor - Future Kids, Inc. - Norfolk, VA 11/01 - 02/02

4. AVID Tutor - Newport News Public Schools - Newport News, VA 07/01 - 10/01

5. Product Flow Manager - Toys “R” Us - Norfolk, VA 04/01 - 06/01

6. Trainer - Anheuser-Busch Theme Parks - Williamsburg, VA 01/01 - 03/01

7. Training & Development Specialist - Eckerd Drug Inc. - DEL/MD/VA 06/98 - 09/00

8. Department Manager - Farm Fresh Inc. - Williamsburg, VA 05/95 -06/98

9. Trainer/Manager/Auditor - Southland Corporation - Richmond District 06/85 - 03/95

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