Entry Level Business Analyst

CHRISTOPHER THAGGARD

**** *** ****** ****** ** #*124 Washington, DC 20003. 571-***-****. ********@*********.***.***

PROFESSIONAL SUMMARY

I have a strong work ethic with a proven ability to produce results in a fast-paced environment with critical deadlines requiring

the ability to prioritize work. I have excellent verbal and written communication, organizational, as well as follow-up skills and

I am adept at working independently or collaboration in a team setting to deliver results. I have a Favorable Single Scope

Background Investigation (SSBI) and I am computer literate with extensive working knowledge of Microsoft Office Suite

(Word, Excel, PowerPoint, Access, and Outlook) and office hardware (scanner, printer, copier, fax).

RELEVANT EXPERIENCE

CACI International Inc., Chantilly, Virginia 2014 - 2015

Quality Control Analyst

Ensured that Investigators complied with established OPM and company policies when turning in classified

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case material by auditing, reviewing, and following up with Investigators in regards to any discrepant case material

Reviewed returned case material and entered into a database

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Responded to request for information from Investigators, staff, and upper management

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Drafted monthly case intake reports

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Conducted meetings with staff regarding case retention and new Federal Guidelines

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Circuit Court Of Loudoun County, Leesburg, Virginia 2006 - 2011

Case Management Clerk

Served as the primary information resource for internal and external customers

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Provided referrals, direction, information and general guidance and assistance to those needing case

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information

Prepared correspondences and reports for upper management,

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Provided clerical as well as administrative support, and assisted with faxing, filing, scanning, and copying

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projects

Worked with attorneys and staff by researching and providing appropriate case documents and organizing and

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indexing pleadings and discovery files

Improved case filing accuracy during tenure by devising and implementing a filing system protocols using file

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color-coding to aid in the retrieval of case files

Filed court reports while maintaining a perfect on-time rate during tenure

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Developed word-processing templates decreasing the time needed to produce standard documents and

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correspondences

ADDITIONAL EXPERIENCE

Swissport Cargo, Dulles, Virginia 2013 - 2014

Customer Service Investigator

Target, Leesburg, Virginia 2011 - 2012

Overnight Logistics Team Lead

EDUCATION

George Mason University, Fairfax, Virginia

Master of Science, Conflict Analysis and Resolution, Currently Attending

George Mason University, Fairfax, Virginia

Bachelor of Science, Public Administration, 2008

Relevant Coursework Constitutional Interpretation, Research Methods and Analysis, Administration in the Political

System, Computers in Public Management, International Relations Theory, Public Personnel

Administration, Administrative Law and Procedures, Economic Problems and Public Policies,

Public Budgeting and Finance, Public Policy Making

REFERENCES

Available upon request

Contact this candidate