Customer Service Sales

Geary Penhale

*-*** ******** ****** ****, Exeter, ON N0M 1S2

519-***-**** **********@*******.***

Professional Profile

Over 20 years small business experience in:

• • •

Bookkeeping Hiring Recruitment

• • •

Event Planning Marketing Office Administration

• • •

Payroll Negotiating Supervising

• • •

Sales Purchasing Resolve Complaints

• • •

Training Inventory Scheduling

Professional Experience

Administration

• Identified current and perspective staffing requirements, prepared and posted notices, collected

and screed applications

• Gathered and maintained documentation for payroll, completing bi-weekly pay and submitted

remittances

• Established work priorities and delegated work to all staff then monitored progress and reassigned

to meet deadlines

• Maintained inventory and budgetary control to ensure profitability

Sales, Marketing, and Purchasing

• Priced and purchased specialized equipment for restaurant/bar industry, referencing warranty and

service contracts to ensue best product

• Consulted with suppliers and compared quotations for pricing, availability, terms, quality and

services then established logistics

• Hired and trained supervisor for purchasing for the Kitchen and Bar

• Developed special events, marketing and publicizing them to increase attendance and sales

• Developed promotional strategies to market our products and services in non-traditional methods

Dispatch

• Received and transmitted information to vehicle drivers using mapping program

• Dispatched drivers according to work orders, advised drivers of route, traffic and weather issues

• Operated radio equipment, monitored the drivers and their locations to advise customers of

estimated time of arrival

• Maintained vehicle records for maintenance (mileage, fuel use, repairs, and expenses)

• Reconciled logs with receipts for tolls and hours worked completing internal audits

Geary Penhale

1-185 Victoria Street West, Exeter, ON N0M 1S2 519-***-**** **********@*******.***

Customer Service

• Trained new employees and advised managers and employees of staffing, government and local

policies and procedures

• Listened to customers cares and concerns then developed mutually acceptable solutions

• Co-ordinated special events, negotiated services (bands, booking agents, catering, marketing,

ensuring all programming, promotional materials, publicity, and staffing

Education

Emergency Telecommunications Certificate Program, Fanshawe College, London, ON 2012

Employment History

Dispatcher, Exeter Produce, Exeter, ON 2013

Truck Driver/Owner Operator, Aberstar Fast Freight, Mississauga, ON 2009-

2010

Owner Operator, Gar’s Bar and Grill, Exeter, ON 1994-2009

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