Elaine West
************@*****.***
Cell: 626-***-****
Qualifications:
Twenty-four years management experience with advertising agencies with monthly billings in excess of 40M
Experienced manager/supervisor with a management style that motivates productivity from members on the
team
Extensive experience in all areas of the accounting functions, financial reporting, internal and external auditing
procedures with strict adherence to GAAP & Sarbanes-Oxley.
Excellent communicator, able to convey ideas with conviction and clarity to persons on all levels and from
diverse backgrounds
Strong combination of software knowledge with proven leadership abilities and interpersonal skills
Professional Experience:
AEGIS MEDIA/CARAT – City of Industry, CA 2011 – March 2014
Client Accounting Supervisor (Billing & Accounts Payable)
As Billing Supervisor I maintained revenue by implementing, establishing, and controlling the billing process. I
supervised a team of five billers using MediaOcean software (formerly Donovan Data Services). I oversaw the
accounts payable function for the organization by ensuring accurate and timely processing of invoices; developed
new reports for housekeeping, implemented policies and procedures for the team.
I supervised, hired, mentored, and developed client accounting staff on the job procedures by
communicating expectations and evaluating individuals to determine if their job performance was
satisfactory and within the internal controls of the department
I identified ways to streamline current processes, implemented new procedures within the department and
maximized the current computer system
Ensured that billing was approved and generated in the correct accounting month and within the allotted
date as noted on the billing calendar
Oversaw accounts payable process by ensuring that the invoices were entered with the highest degree of
accuracy
Handled issues and concerns with vendors pertaining to payment
Managed all audit requests associated with billing and accounts payable area by ensuring accuracy and
timeliness of responses
E West Freelance Services 2010 – 2015
Freelance – Services Offered
Clients:
Aegis Media (Tuesday thru Friday) - July 2011 thru November 2011
Klein Advertising (Mondays) - June 2011 thru November 2011
Muse Communications - February 2011 thru November 2011
Posterscope USA (owned by Aegis Media) - May 2010 thru December 2010
Round2 Advertising - March 29, 2010 (hired for the week… completed the task in a day)
Supervised General Accounting in the areas of Accounts Payable, Receivable, and Production Billing
MEDIABANK – Louisville, KY (worked from home) 2007 – 2010
Account Manager/Client Support Specialist
As Account Manager I was the primary business contact for the client and was responsible for their complete
satisfaction. I provided monthly customer service to the client via email and telephone calls making them aware of
product enhancements, providing training resources, and updates on their enhancement request. It was also my
responsibility as a Client Support Specialist to offer quick and efficient solutions to the clients and end users.
Assumed full ownership of task/account assignments and resolved a variety of technical issues through
troubleshooting
Communicated with the client in language they could understand and represented the product and services
to the clients professionally and accurately
Contributed to the process, involved in the development and direction of software product by escalating
bugs (through personal testing or problem resolution) to the development team
Provide formal training for the client(s) on-site or via web sessions and I assisted them in tailoring the
product to their business practices. Provided phone and email support to end users
RUSS REID – Pasadena, CA 2005 – 2007
Accounts Payable & Billing Manager, Accounting Department
Lead and managed a team of twelve (12) professionals while monitoring their productivity to ensure timely and
accurate payment of invoices and client billing using Advantage Data System. I was also responsible for hiring,
goals setting, coaching, training, performance appraisals, promotions, and vacation schedules. Created and
maintained the billing profile records for each client. Created and maintained the vendor records.
Supervised & managed the accounts payable and billing processes for Media & Production
Balanced resources to meet changes and workload demands
Ensured that billing was processed in accordance with the client contractual agreements
Oversaw and improved Accounts Payable & Billing processing criteria
Generated monthly reports to ensure that billing was captured in the correct accounting period and
maintained monthly billing forecast grids for all clients
Identified, created, documented and implemented processes to provide efficiencies in the billing cycle
Closed and reconciled all A/P related GL accounts on a timely basis at month-end, prepared and entered
journal entries
Tracked awards/grants from the United State Government, and reviewed contracts to ensure that
everything was in line with the company’s internal/external controls
Ensured that local, state, and international taxes were paid in accordance to the tax code for various
municipalities’.
Prepared financial reports, and worked with the Controller generating monthly and year-end reports
Supported system application upgrades or new system implementation
W orked with internal and external auditors during reviews to ensure full cooperation from the staff and to
make sure that we were in compliance with company policies/procedures and Sarbanes-Oxley
Tracked and created 1099 forms for the various contractors/vendors
Other duties/projects as assigned by the Controller
DAILEY & ASSOCIATES – Los Angeles, CA 1990 - 2005
Manager, Estimating Department
Directed and managed a team of nine (9) Media Billers using Harris Corporation software (formerly Encoda
System). Responsible for hiring, goals setting, coaching, training, performance appraisals, promotions, and
vacation schedules. I also handled a high volume of electronic invoicing including EDI specifications. Created and
maintained the billing profile records for the clients. Revamped the database for vendors by creating a new
numbering scheme and tracked 1099 vendors/contractors.
Oversaw accounts payable and monthly client billing
Maintained the billing profile for the clients and vendors
W orked with Controller to prepare and reconcile various Subsidiary Ledgers to the General Ledger, and
prepared quarterly aging report using Microsoft Excel
Streamlined/created billing and payment processes
Maintained daily contact with Account Groups to resolve client billing issues, inquires, and functionalities
W orked with IT to test reports or system functionality to enhance or create efficient processes
Supported system application upgrades and new system implementation/conversion
Responsible for testing all programs and upgrades to ensure the integrity of the reports
Other duties/projects as assigned by the Controller
Skills:
Certified in Microsoft Excel 2007, advance knowledge in Microsoft Word, PowerPoint 2010, I received a Certificate
of Achievement in General Accounting Principles using QuickBooks 2010, and I was certified in 2011 as a
QuickBooks user by Intuit.
Computer Systems:
Oracle’s PeopleSoft MediaBank (formerly DataTech)
MediaPlex (formerly Adware) Harris Corp (formerly Encoda/JDS)
Advantage Data Systems MediaOcean (formerly Donovan Data Systems (DDS)
AS400 Experience Intuit QuickBooks 2011
Education:
Alcorn State University – Lorman, Mississippi
Computer Science