Manager Customer Service

FUNCTIONAL SKILLS

Through project analysis and evaluation. Team building, motivating and developing others

Setting and attaining specific and measurable goals. Diplomacy and patience to successfully implement long term

plans

WORK HISTORY

2015-CURRENT

HOME DEPOT

N. Main Street

High Point, NC 27260

Sales Associate

Currently working in the garden department. I have constant customer contact and provide information for customers

to make wise buying decisions. It is a face paced job with lots of customer contact.

1992-2014

CONSOLIDATED ELECTRICAL DISTRIBUTORS

MULTIPLE LOCATIONS AS NOTED BELOW

Greensboro, NC 1997-2014

Manager: Wes Harris, Ph# 336-***-****

Estimator/Inside Sales

Bid jobs and expedited orders ensuring proper delivery schedules. Negotiated pricing with vendors and customers

daily. Employed various techniques to consummate sale

Applied expanded product knowledge to service accounts

Danville, VA 1996-1997

Manager Mark Shambley, Ph#434-***-****

Estimator/Inside Sales

Same responsibilities as above with the added responsibility of purchasing agent

Fayetteville, NC 1992-1996

Same responsibilities as above with the exception of purchasing agent

U-HAUL INC. 2011-2014

Manager Kevin Divel Ph# 704-***-****

Reservations Manager

Located appropriate vehicles for customer’s applications. Provided quotations for various types of equipment to

include trucks and towing . Customer service was primary focus

EMPIRE ELECTRICAL SALES 1991-1994

Inside Sales

Responded to customer requests and routed orders to appropriate vendors

Revised order handling procedures resulting in substantial time reduction

E-Mail Address: ********@*****.**.***

Diana Powell

203 Liberty Rd

A rchdale, NC 27263

PH#336-***-****

References:

John Benson 336-***-****

Graham Getchell 336-***-****

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