Sherill L. Ferrier
**** ******* ***** ************, ** 32244
Phone: 980-***-**** Email: **********@*****.***
Career Summary
A position as an executive assistant or administrative support worker to fully utilize my office skills,
strong communication skills and proficiency.
Summary
• Excellent listener; tactful and diplomatic
• Create a culture of excitement and energy within department
• Typing skills 65 wpm
• Ability to streamline and simplify training manuals/create cheat sheets
Employment History
Assistant Manager
10/2012-07/2014 Fairmarket Plaza Apartments Charlotte, NC
• Update demographics and emergency contact information for residents
• Perform re-certifications for over 120 residents
• Maintain HUD rules and regulations mandated by Federal Government
• Run criminal background checks
Verifier
01/2008-04/2013 Integra Staffing, Incorporated Charlotte, NC
• Verify and prepare 1040 income tax returns
• Monitor staff’s duties while ensuring the continuation and enhancements of service
• Quality control – accounts payable check incoming payments for accuracy
• Train and critique new temporary employees
Executive Assistant
01/2005-11/2007 Archer Daniels Midland Washington, DC
• Compile and enter expense reports for Vice President
• Schedule meetings and travel arrangements
• Answer incoming calls/greet visitors
• Maintain electronic calendar
Lead Answer Center Coordinator
05/1998-12/2004 American Psychiatric Association Washington, DC
• Answer and direct all incoming calls from psychiatrists and the public
• Ensure the smooth and uninterrupted flow of the Call Centers’ operations
• Generate and submit monthly reports
Education
Issuing Institution Location Course of Study
Northern Virginia Community College Woodbridge VA Business courses