Jason R. Desentz
********@*****.*** ? 586-***-**** (Cell) ? 248-***-**** (Home)
SENIOR HR EXECUTIVE
Business oriented Human Resource leader with progressive multi-team
management experience and with extensive experience as a trusted coach &
motivator / mentor. Strong operations background in manufacturing,
healthcare and professional services. Adept at driving towards benchmark
processes by multi-tasking, building effective teams, and reducing risk.
Highly analytical. Superb interpersonal, presentation, verbal and written
communication skills. Proven ability to assimilate quickly to new
environments.
AREAS OF EXPERTISE
o Business Partner / Generalist / Consultant
o Training & Learning Development
o Organization Planning & Design
o Labor Relations
o Project Management / HRIS / Compensation
o Workforce Predictive Modeling
o Performance Management & Recruitment
o HR Analytics Leader
PROFESSIONAL EXPERIENCE
CYAN TECHNOLOGY, INC.
2014 to Present
Ann Arbor, MI
Principle Human Resource & Operations Consultant
Providing proven, tailored and fully customized Human Resource business
solutions for any type of organization, culture transformation, employee
engagement, Talent Management development, organizational effectiveness,
change management and employee/leadership development. My priority is to
drive results by providing effective programs and processes that improve
the performance, engagement, and talent of employees across a company.
* My diverse industry experience and expertise (listed above) includes
Financial Services, Healthcare, and Automotive.
* Gerson Lehrman Group (GLG) - GLG's 1000+ clients include leading
financial and investment institutions, life science companies, and
strategy consultancies. GLG has facilitated over a million interactions
between top professionals and experts with the knowledge, insight, and
perspective needed to interpret today's complex business environment.
o Examples of projects include:
. HR Analytics and how to create predictive modeling solutions
for turnover and employee engagement
. Best-In-Class Manufacturing Organization Structure and
Strategic Human Capital Planning
. Employee Engagement and Alignment with Corporate Culture and
Values
* Currently providing HR strategic planning, recruitment and employee
relations to a Metro Detroit Tech Firm, Cyan Technology, Inc., that works
with many industries including Manufacturing, Energy and Technology
Services.
JACKSON NATIONAL LIFE INSURANCE 2012 to
2014
Lansing, MI
Associate Vice President Human Resources - Organizational Effectiveness
Led a Human Resource team of 40+ associates for a top tier $5B+ Financial
Services firm that offers annuities for retail investors and fixed income
products for institutional investors.
* Report to the Chief Human Resource Officer and directly responsible for
Jackson's Corporate University, Organizational Effectiveness & Change
Management, Process Management (LEAN / Six Sigma), Technical Training,
Workforce Analytics and manage a $6.4M budget.
* Head of HR Analytics & Employee Engagement and manage a staff of HR
professionals that includes Directors, Managers and two PhD Industrial
Organizational Psychologists who perform predictive modeling throughout
the company.
* Launched Jackson's first employee engagement survey using IBM/Kenexa with
a high 74% respondent rating in 2014 and built first action planning
process for leadership which will align engagement and enablement
initiatives with company performance.
* In 2013, launched Jackson's first Corporate University that interfaces
with Senior Leadership to build curriculum that aligns and supports the
overall strategy of Jackson. Utilization was an incredible 70% in the
first year of launch.
* Strategically partner with business unit and department heads to drive
process improvements and identify root causes to issues and recommend
concrete solutions that increase organization capability. Process
Management team is actively working on 75 independent projects for 2014.
Demand from business units increased 12% from 2013 as the business
recognizes the added value.
HENRY FORD HEALTH SYSTEMS 2010 to
2012
Macomb, MI
Vice President Human Resources & Operations - Macomb Hospitals
Led Operation & HR teams of approximately 80 associates for the largest
Health System in Michigan with over 23,000 employees.
* Dual reporting to President and CEO of Macomb Hospitals and the Chief
Human Resource Officer
* Managed approximately 80 employees and a $7.2M budget between both HR and
Operations
* Full HR support for 3 Hospital Campuses and 26 satellite health
facilities (approximately 4,500 employees supported)
* Strategic business partner supporting all HR related operations including
performance management, compensation analysis, organization planning,
employee relations, recruiting, organizational development, mentoring &
coaching, and labor relations.
* Launched first Diversity Council in 2012 and co-chaired with Macomb Board
Member.
* Manage a staff of HR professionals that included 4 Business Partners, 5
recruiters, and 3 HR associates and outperform budget by 14% over 2
years.
* Operations leadership over Volunteer Services and Service Excellence
departments which included 1 Director, 2 managers, and 5 staff members
that managed over 900 volunteers. Addressed quality within the business
unit that resulted in double digit percentile increase (Press Ganey)
scores in 2012. Managed gift shop and coffee bar with 12% increase in
sales in 2011.
* Led Employee Health department which contained 1 Nurse Manager and 3
Nurses and had 2 consecutive years of 100% compliance for flu and TB
vaccinations within Macomb business unit which was highest in Health
System.
* Led 2 hospital security teams that consisted of 1 Director, 1 Manager and
over 20 officers that maintained and serviced Macomb.
* Led 2 Process Improvement (LEAN, Six Sigma) team members and who led
major projects in 2012 to decrease ER wait times which resulted in an
overall decrease by 30mins per patient.
* Led closure, in 3 months time, of Warren Hospital, in 2012,
(approximately 1,700 employees) with 90% direct placement back into other
jobs within the system. Saved the system over $5million in severance and
retention packages.
GOODYEAR TIRE & RUBBER COMANPANY 2008 to
2010
Akron, OH
Director Human Resources - North American Commercial Tire and Supply Chain,
Purchasing, Communications, and Legal
Led HR team for Goodyear, an $18B company that manufactures tires for
automobiles, commercial trucks, light trucks, SUVs, race cars, airplanes,
farm equipment and heavy earth-mover machinery with approximately 72,000
worldwide.
* Dual reporting to the North America VP of HR and the North American
President of Commercial Tire.
* Strategic business partner supporting all HR related operations for $5
Billion part of the North American business including performance
management, compensation analysis, organization planning, employee
relations, recruiting, organizational development, mentoring & coaching,
and labor relations.
* Managed a staff of 4HR generalists and 1 HR Associate that supported over
1,200 employees worldwide.
* Member of the Global Labor Council supporting labor initiatives
throughout the globe and participated in 3 local and international
negotiations in 2009.
CHRYSLER LLC 2000 to
2008
Auburn Hills, MI
Organizational Effectiveness Consultant Manager
* Worked closely with Master Black belts on change initiatives within Sales
and Mfg. organizations.
* Developed and facilitated the implementation of appropriate change
management initiatives with Chryslers' Top 300 Executives and consulted
with senior leadership on the creation and implementation of the
company's new vision, mission and values.
HR Strategy and Compensation & Organization Planning
* Consulted with the senior executive HR leadership team in the development
and implementation of overall HR strategic direction.
* Facilitated organizational design sessions with top executives, performed
job evaluations, annual compensation programs, compensation survey
submissions & analysis, HR policies and procedures, and organization
audits
HR Generalist for Controlling Finance
* Generalist for approximately 1,100 employees worldwide within Finance
organization and reported directly to the CFO
* Supported all HR related operations including, employee relations,
recruiting, organizational development, mentoring and coaching, including
appraisal process management including represented UAW Salary Bargaining
Unit employees.
HRIS Senior Business Consultant
* Developed training and business strategies for launching PeopleSoft for
Hourly populations within North America.
* Successfully launched and trained over 600 Plant HR users in PeopleSoft
within 9 months, throughout North America
* Helped coordinate changes to the application after launch per the new UAW
contract agreement.
HR Projects Administrator & Senior Business Analyst
* Coordinated and implemented HR business requirements for
DaimlerChrysler's new employee Intranet/Internet Portal.
* Led the efforts of cross-functional teams comprised of management from
various business units, ITM, and a third party service provider called
Workscape. Led several business and technical integration teams.
MARSH & McLENNAN 1999 to
2000
Detroit, MI
Regional Training Manager
* Managed team of 5 trainers and coordinated technical and Leadership
training throughout the Great Lakes Region (Detroit, Cleveland,
Cincinnati, Louisville, Grand Rapids, Columbus, and Toledo).
FORD MOTOR COMPANY (National Tech Team)
1998 to 1999
Dearborn, MI
Technical Training Manager / PC Support Leader
* Coached and coordinated training facilitators for Ford Motor Company's
computer training program classes.
* Managed a team that developed training documentation, business
strategies, and scheduling of training.
EDUCATION
Lawrence Technical University, Southfield, MI
Degree: Doctorate Business Administration Major: Leadership - All but
Dissertation (2010)
Central Michigan University, Auburn Hills, MI
Degree: Masters Major: Business Administration (2002)
Michigan State University, East Lansing, MI
Degree: BA Major: Social Science (1998)