Customer Service Maintenance

Deborah A. Buhrle

H: 903-***-****

C: 903-***-****

Over 20 Years Military Service

Willing to Relocate

Good Customer Service

Clean Toilets & Take Out Trash

Fix a copier/printer Team Player

Organized Type 50 WPM

Housing Manager Assistant GS-08, (Permanent) October 2009 - September 2014

Camp Maxey Training Center, Powderly, TX

Conduct Facility Inspections/Submit Work Orders for Maintenance/Repairs,

Prepare Billets for Customers/Cleanliness/Furnishings

Accountability/Conduct Clearance Inspections/Paint, Clean, Set up

Furniture, Make Signs, Update Cork Boards/Submit Supply Request for

Billets/Update and complete DA Form 3161's Hand Receipts using DA 3161, per

AR 710-2, and DA Pam 710-2-1 /Maintain and update Clearance Checklist

Sheets/Customer Service-Conduct walk through Inspections of the Billets

with visiting Customers

Key Custodian - Sign out keys using DA form 5513 in the Key Control Log

Binder per AR 190-51

Additional Duties include: Backup - Training and Scheduling- Prepare

Weekend Binder with Check In and Check out Paper Work for using Units.

Radios- Man Radios as necessary/complete Daily Activity Register using DA

Form 5194/Fire Extinguishers, perform monthly inspections, Maintain Binder

with OSHA Standards and State Regulations, submit Work Request Orders for

Annual Inspections through Paris Fire Extinguisher and the Fire & Emergency

Services Facilities Maintenance

Supply -Order Supplies through GSA using IMAP Integrated Materiel

Automation Program (Army National Guard), update Document Register for

items ordered and received, Order tools through Montana Tool Program

Inactive Duty Training Pay - Track and Submit Schedule Training Plans and

Training Performance Certificates for Pay /using DOD FMR Volume 7, NGR 680-

1, AR 140-1, and AR 140-185/Maintain Military Pay Files/Maintain Personnel

Files and Records to include 4100 doc's for personnel, Maintain Additional

Duties Memos and Binder

CUSTOMER SERVICE- for Full Time Staff, Service Members, Visiting Units,

Deer Hunters, ONCO energy, Receive Truck Deliveries, ATMOS Energy,

Construction Works,

Wild Land Fire School - 1 week September 2008

Office Equipment Dell computer, Windows 7, Microsoft Office 2007, RICOH

copier, scanner, printer

Supervise Warrior Transitioning Unit (WTU) soldiers. Maintain and complete

Time Sheets

Supervise Court Trustees for Community Service Program

Receive and inspect inventories for deliveries and proper storage (HAZMAT).

Assists with Supply inventory and accountability. Review and verify

quantities received against shipping documents. Accept incoming, FEDEX,

and UPS Truck Deliveries. Assist with Ammo Turn In and quarterly Ammo

Count.

Temporary Technician GS-09 (Temporary), Camp Maxey Training, Powderly, TX

ISR (Infrastructure Status Reports) Tracked and worked annual ISR for Camp

Maxey and submitted in a timely manner. Submit supply request for

materials, and supplies for building maintenance. Submit work orders for

building repairs and maintenance of Billets and Armory. Working knowledge

of Facilities Maintenance. Provide technical guidance to subordinates.

Responsible for training and overseeing SM's on ISR and proper inspection

of Armory, Billeting, and Facility Maintenance. Oversee Community Service

Court Trustees provided guidance and knowledge and inspect the work

accomplished. Utilize Detail or Community Service Court Trustees with

moving and setting up bunks, lockers, and furnishings, painting and

maintenance to include cleaning details.

Support Services Specialist GS-0342-07 12 Feb 02 - Feb 2004, St. Mary's, KS

Duties Include: Detachment located in St. Mary's, KS with 26 unit members.

Responsible for all Personnel, Pay, Supplies, and Administrative

functions. Purchased Subsistence using IMPAC Credit Card. Updated weekly

Strength Report, print and filed SIDPERs 0880s, UMR & PQR. Working

knowledge of RFO-IDT program. Work all Personnel issues, Extensions,

Emergency data, Straw Files; track NCOERs, 4100s, Appraisal Sheets, EPS

Capture Data Sheets. Insure accuracy for pay. Forward all pay and

personnel documents to state. Assist with Travel Vouchers and Travel Pay.

Coordinate with Company to bring SM's in to work extra additional duties,

parades, and events. Insure Physical Security-Vault, Armory, and Motor

Pool. Responsible for equipment accountability, Coordinated all

maintenance between State and City. Worked closely with recruiters and

community. Coordinated meetings for Battalion and Company for Det concerns

and issues at home station. Kept Company and Chain of Command apprised of

all events, parades, AWOLs, retention, Issue, Rep 63's concerns, meetings,

and Armory Maintenance. Involved with Chamber of Commerce and City

Officials.

Secretary GS-05 Feb 01-Feb 02 STARC HQs (Army) Jan 00-Feb 01 (IDT) Topeka,

KS

Duties Included: Receive incoming phone calls and routing calls. Schedule

appointments. Typing correspondence, use of FAX machine and copier.

Working knowledge of AR 623-105. Receive; log Track OERs (Officer

Evaluation Reports). Insure correct information in the content of the OER.

Verify for accuracy against SIDPERs database and UPS. Check for accuracy

and discrepancies. Maintain a filing and suspense system. Log in, filing,

and mailing OERs to individual officer. Assist customers in routine

requests. Order supplies for office personnel.

HRO Military Personnel Relations Technician GS-07 Oct 98-Apr 00, Topeka, KS

Duties Include: Knowledge of active component pay policies, regulations,

and entitlements. Determine entitlement of individual pays and allowances

or determine collection action. Computed pay changes, leave balances, and

completed reports of pay leave balances, and completed reports of pay

changes. Scheduled appointments for in processing new AGR Personnel set up

new file, ensuring all pay documents were completed and signed

appropriately. Sent all new accession documents on TL to USPFO. Received

incoming pay documents ensured copies to MIL Pay for input. Checked MMPA

(Master Military Pay Account) for accuracy of pay and ensured accessions

were loaded correctly. Responsible for Leave Log. Ensured accuracy of

Leave Balances on MMPA and Control Log. Worked Retirements. Calculated

retirement points, coordinated appointments with soldier for the purpose of

out processing, with KS National Guard at Ft Riley/Ft Leavenworth.

Coordinated Retirement seminars. Knowledge of Pay related documents,

procedures, for Bank Accounts, Start and stop of Allotments, BHA, BAQ, BAS

and allotments.

HRO Information Management Specialist Temporary Technician GS-05 Apr 98-

Oct 98

Topeka, KS

Duties Included: Job Vacancies - take off Email and distribute to

appropriate agencies. Log and route standard for 52's. Maintain a filing

and suspense system. Schedule appointments, receive customers and route

phone calls. Make travel and hotel arrangements, type correspondence.

Assist customers in routine requests. Scan documents to CD rewrite for

Employees Services. Set up office voice mail.

MPF (Air) Sep 97-Apr 00 (IDT), 190th Air Refueling Wing, Topeka, KS

Duties Include: Air Force Electronic Publish Library-Pull from the

Internet, post and distribute to offices within the MPF organization.

Answer phones, and direct phone calls to appropriate area. Except fax and

send out FAX. Use copier for inner office tasks. Receive and except inner

office mail. POC for Attendance Roster. Take notes at meetings and type

draft.

STARC HQs (Army) 93 - Sep 97 (IDT), Topeka, KS

Duties Include: Worked Annual Training Payrolls, break down of travel

Vouchers, filing, loaded files on Cannon File. Typed correspondence sent

out Discrepancies letters, assisted individuals with pay problems.

Troop Command (Army) Feb 89 - 93 (IDT) Wichita, KS

Duties included: Receive Incoming & Outgoing Calls, Filing of the MARKS

System, typing Correspondence, Data Input in Computer, created spreadsheets

Files, tracking system of NCOER's and LODs, Posting Regulations, Assist

Soldiers with ID Cards & ID Tags, Filing Individual MPRJs, Typing of troop

Command Officer Biographical Summaries, Filing UMR & PQR.

Supply Technician Feb 97-Aug 97 GS-2005-06, USPFO, Topeka, KS

Duties Include: Responsible for the procurement, purchase, distribution

and maintenance. Requirements of all prescribed warehouse items. These

were generally performed utilizing the SARS-O (Standard Army Supply

Software). Coordinated medical supplies for all Army National Guard units

statewide.

Supply Clerk May 95-Feb 97 GS-2005-05 USPFO, Topeka, KS

Duties Include: Processed all requests for subsistence for all unit of the

Kansas Army National Guard. Provided authorization for use of VISA IMPACT

credit card to procure items through local vendors. Provided quarterly

BDFA (Basic Daily Food Allowance) to all units and activities throughout

the state. Reconciled weekly all accounts for accuracy. Responsible for

ordering eye inserts and name tapes/tags.

Military Pay Technician 10 Feb 91 - May 95 GS-0545-05 USPFO, Topeka, KS

Duties Included: Prepare, compute, process, reconcile discrepancies; verify

and resolve military pay actions for the compensation of military

personnel. Evaluated a variety of complex and special pay issues often

requiring extensive research of the members account. Knowledge of reserve

as well as active component pay policies, regulations and entitlements.

Edited a variety of payroll actions related to payment of ARNG personnel;

including source, substantiating and other documents for completeness; and

property; authenticity; accuracy, and compliance with applicable

regulations, precedence, policies, comptroller general decisions, and other

pertinent instructions. Determined entitlement of individuals does pay and

allowances or determined whether collection action was necessary. Computed

pay changes leave balances, and completed reports of pay leave balances,

and completed reports of pay changes. Verified pay data against suspense

items ensuring proper collections, entitlements, and allotments were

accurately reflected on the master pay files. Identified errors and made

corrections. Provided guidance and assistance to unit technicians covering

a variety of pay actions, including initiation of required documentation.

correction of discrepancies and related errors. Input transactions into

ARNG military pay systems using a terminal with a keyboard and display

screen (CRT). Ensured all documents received daily were forwarded to the

determination and processing section. Ensured transmittal with errors was

processed IAW regulation. Worked daily rejects. Researched audited pay

related problems, computed input on all payments due. Received daily

transmittal letters with pay inquiries, researched and forwarded all pay

inquiries within a two-day turn around period. Corresponded daily with DFA-

IN. Utilized E-mail and JSS daily. Processed an array of Finance forms to

include: DD 135-1, 1351-2, Pay related documents for start and stop of

allotments, staring new Bank Accounts.

Fiscal Accounting Jul 91-Dec 91 ADSW (Additional Duty Special Work), USPFO,

Topeka, KS

Duties Included: Posting Obligation Documents, Distribution of Financial

Reports, Typing support, breakdown and Distribution of Orders, Process

Disbursing TLs, Distribution of Mail

Training Accomplished

Unit Supply Specialist ALC Phase II, Ft. Knox, KY (07/2013)

ALC Common Core DL (12/2011)

Unit Supply Specialist Phase I, Ft. Picket, VA (07/2011)

Unit Supply Specialist Phase II, Ft. Picket, VA (08/2011)

88M Truck Vehicle Driver Phase II, El Paso, TX (03/2003)

88M Truck Vehicle Driver Phase I, El Paso, TX(02/2003)

Primary Leadership Development Course, Camp Ashland, NE (12/2002)

AF NCO Prep /Airman Leadership - Correspondence Course (1999)

AF Personnel Specialist 8 Weeks, Keesler Air force Base, MS (08-09/1999)

Finance Specialist Phase I Wichita, KS ( IDT 6 mos 12/1994 - 05/1995)

Finance Specialist Phase II, Fort Sill, OK (06/1995)

Ceremonial Color Guard Training (04/1990)

Administrative Specialist

Training 71L Administrative Specialist - 8 weeks, Fort Jackson, S.C. (08-

09/1989) - Equivalent to - Information Management Specialist

Intro to enable - 1 week, Salina, KS

Contact this candidate