Project / Program Manager Management
Resume:
BRIAN S. McCOMB
Berryville, VA *2611
M# 571-***-****
*******@***.***
SUMMARY OF QUALIFICATIONS
Senior level technology professional with over 16 years of experience leading teams to deliver solutions that maximize business productivity. Accomplished Project/Program Manager with demonstrated record of partnering business and technical functions, and managing cross-functional, international teams, to drive implementations to completion within scope, schedule, and budget. An effective leader and manager with proven ability to build high performing diverse teams. Detail oriented, quality advocate working both independently and as a strong team member.
* Security Clearance (previously held): Top Secret
Core Competencies
* Project Management * Change Management * Requirements Management
* Program Management * Strategic Planning * Team Building and Leadership
* Quality Assurance * Service Delivery * Systems Development
* Client Relations * Risk Management * Business Development
* Resource Management * Project Life Cycle * Information Assurance
* Cloud Computing * Disaster Recovery * Vendor Management
COMPUTER SKILLS
* Platform experience: HP & Sun UNIX, Linux, MS Windows, .NET, Cold Fusion, JAVA, Oracle, and SQL.
* Software tools: MS Office, Power Point, MS Project, Star Team CM, MS Enterprise Manager, Remedy,
SharePoint, and Visio diagramming solution.
PROFESSIONAL EXPERIENCE
CACI, Chantilly, VA – Infrastructure Operations Manager
2013 - Present
Systems Development and Infrastructure Operations Manager for CACI’s Healthcare support group,
providing solutions and support for Federal healthcare systems and cloud computing infrastructures.
* Launch an enterprise, national healthcare analytical and reporting solution (MIDAS), with $6 million annual revenue, for CMS Affordable Care Act (ACA), servicing the White House, Congress, and Federal and State agencies.
* Manage operations, support and upgrades for over 170 virtual machines and physical servers in an Infrastructure as a Service (IaaS) hosting environment comprised of, Red Hat Linux, Windows Server 2008 R2, Hadoop, Oracle, Informatica, Cognos, and SAS.
* Oversee and guide design for technical solutions, such as secured authentication and Single Sign On, through proof of concept, research and development, user acceptance testing, and into production.
* Establish and manage technical teams, schedules, and hiring resources for transition activities and provide 24x7 support for Federal customers.
* Lead efforts and personnel for release and change management, establishing guidelines, project plans,
processes, and schedules for deployments and implementations, utilizing SDLC processes and Agile methodology and frameworks.
* Interface and analyze responses of customers, key stakeholders, executives, and other provider
initiatives to ensure solutions are meeting the needs, expectations, operational stability, and the
demands of the user community.
* Managed and coordinated efforts for re-hosting the Midas solution and services across cloud computing data centers and a new provider.
Oracle, Reston, VA – Program / Project Manager
2010 – 2013
Program / Project Manager for Oracle’s Cloud Services Federal accounts, projects, and service delivery.
* Provide program and project management (Scope, Quality, Risk, Scheduling, Governance) for
multimillion dollar federal accounts; responsible for technical and financial aspects of accounts within
Oracle Federal Cloud Services, insure service and deliverables meet Contract terms and Entitlements.
* Delivering implementations and services within and ahead of schedule, budget, and with accelerated
timelines; launching customer $1.5 million implementation 2 months ahead of standard schedule.
* Coordinate and manage Oracle international resources to provide services, integrations, plan
guidelines, and resolve issues and escalations, in support of customer accounts and SLAs.
* Manage Provisioning, Firewall, DR Sites, VPN, Big IP, Disaster Recovery, Invoice, Operations, Products and Personnel for Cloud Service delivery; implementing Oracle 11G, E-Business Suite, PeopleSoft, OBIEE, and Hyperion with SOA.
* Lead initiatives and implementations through full life cycle, utilizing ITIL and PMI methodologies.
* Perform situation / escalation management, implement root cause analysis for any escalations, and
interface with product support, development and upper management.
* Facilitate project and service delivery review meetings, provide reports and establish timelines and
account milestones for initiatives.
* Engage customers and stakeholders, market new opportunities within client accounts, maintain
communication levels, provide updates on account and company strategic direction, and responsible for
total customer satisfaction
Verizon, Ashburn, VA – Sr. Project Manager
Consulting Term: 2009 - 2010
Sr. Project Manager for VSO multimillion dollar projects through all phases of project life cycles.
* Managed complex projects with development, integration, and implementation of enterprise systems
for PeopleSoft e-Procurement, Supply Chain, SAP supplier bidding, Order Management, Social Media
management for customer service, and customer relationship management (CRM) systems.
* Ownership of profit and loss for projects, established financials, and delivered within budget guidelines.
* Interfaced with clients, defined and finalized requirements, processes, and workflows for project completion.
* Managed efforts of distributed development teams represented by company and contracted
suppliers, with on and offshore resources.
* Created and base lined project plans, monitored and promoted team activities according to
established schedules and milestones.
* Reported to executive leadership and project stakeholders
* Launched a supplier bidding system with spend of $150K, recognized company savings in excess of $3.5 million.
NetForensics, Reston, VA – Sr. Project Manager
2006 - 2008
Sr. Project Manager for Security Information and Event Management (SIEM) and Compliance Management products.
* Coordinated the product development effort of product management, engineering, and quality
assurance, from product inception through launch.
* Documented and tracked deliverables to include requirements, project plans, resource allocations,
risk analysis, project reviews, and implementation plans.
* Instituted processes for gathering metrics, tracking development, program evolution, and product deployment.
* Directed and supervised the technical documentation group.
* Managed, planned, and directed the staged release cycles for new development and OEM
implementation of 3rd Party products.
* Established and build out of distributed development office; implementation of VOIP system and
dedicated VPN to corporate HQ.
Current Analysis, Sterling, VA – Sr. Program / Project Manager / ISSO
2002 - 2006
Sr. Program / Project Manager, Information Systems Security Officer, and Quality Assurance services for
web-based Internet products delivering tactical competitive business intelligence (BI) and analysis
relating to the telecommunication and technology industries.
* Managed teams of developers and engineers for product development, testing, launch, maintenance,
and major IT initiatives.
* Established schedules, timelines and roadmaps for product development, integration, and maintenance projects.
* Promoted and supported projects and deliverables under SDLC guidelines and processes.
* Interfaced with customers, vendors, and consulted on technical capabilities and implementation.
* Provided service in Quality Assurance (QA), Testing, and Configuration Management.
* Designed and base lined corporate Information Assurance Standards, Policies and Procedures.
* Managed the design and implementation of coast to coast, corporate VOIP system
* Successfully launched and completed re-hosting of production environment within accelerated
timeline. Realized immediate company savings of $50,000.
* Launched major product offerings for US and European markets.
* Managed the migration and upgrade of application framework; 20% increase in market coverage.
Hewlett Packard (HP), Falls Church, VA - Technical Lead / ISSO
2001 - 2002
Technical Lead and ISSO for the Managed Services Design & Delivery group (MSDD).
* Management of HP Outsource Center support teams for infrastructure and trade accounts.
* Applied disciplines of program management, project management, business management, solution
architect, and escalation management.
* Successfully managed project and account activities, coordinated deliverables and schedules.
* Managed technical environments comprising of SAP, Oracle, Informix, Omniback, HP-UX, Sun Solaris,
Windows NT/2000, and XP disk arrays.
* Designed and implemented processes for account and system upgrades, maintained service levels,
and managed technical implementation for existing and new customers.
* Directly engaged with customers in consulting, support, and sales/marketing functions.
* Contributing board member for Information Assurance Standards and Policies and Procedures.
* Directed the assessment and remediation of Infosec vulnerabilities for accounts and infrastructure.
Cable & Wireless, McLean, VA - Product Development Manager
2000 - 2001
Product Development Manager for IP VPN products and services, managing the global release of
network IP VPN (IPSEC) and the USA deployment of QOS, IP VPN (MPLS).
* Managed resources and cross-functional, international teams.
* Provided direction in strategic marketing and product positioning.
* Analyzed trends and market research. Forecast volume drivers and bandwidth demands.
* Identified PoP locations and port densities for product launch and future expansion.
* Led RFQ and RFP efforts, crafting responses and reviewing perspective vendor solutions.
Verizon (Bell Atlantic), Reston, VA - Product Manager
2000
Product Manager for broadband xDSL products and Information Security services.
* Management and coordination of cross-functional groups for identifying, evaluating, and launching
new or improved products.
* Developed requirement documents, project plans, and processes for launching new services.
* Directed and reviewed engineering efforts for testing and evaluating new products and services.
* Performed competitive analysis regarding offerings of security services and appliances.
* Evaluation and implementation of security products to include antivirus, firewalls, and intrusion
detection. Composed security service definitions.
* Designed website layout for customer security information center.
* Developed and fostered working relationships with Vendors
AT&T, Herndon, VA - Information Security / Unix Sys Admin - Consultant
Consulting Term: 1997- 1999
Consultant providing Information Systems Security, UNIX System Administration and Technical Engineering services in a 24x7 operational environment.
* Recommended, designed, and implemented policies and procedures for Information Systems Security.
* Involvement in areas of password authentication, account privileges, intrusion detection, and
automation of security services.
* Design, configuration, and build-out of large UNIX servers, including HP and SUN architectures.
* Designed and implemented Volume group (disk) layout, structuring file systems, configuring RAID
devices, and back-up/restore of file system using OmniBack and Veritas tools.
* Managed logistics, deployment and control of over 900 workstations ($4M capital).
* Supported and troubleshot software and hardware problems on HP-UX and Sun Solaris platforms.
* Provided on-site technical support to Federal Government accounts.
* Utilized problem analysis to provide solutions and alternative plans for maximizing efficiency and
minimize downtime.
Netrix Corporation, Herndon, VA - Product Manager
1996 - 1997
Product Manager for Internet Access products, introducing new product and service offerings that
complemented, extended, and solidified current lines of business.
* Managed prototype development, proof-of-concept investigations, and market testing projects.
* Provided coordination of strategic and tactical issues.
* Performed system engineering and testing on Internet Remote Access products and Multi-Service
Network Switches residing on UNIX-based open architecture.
* Quantified results and recommended design improvements over current and future products.
* Utilized communication services and protocols: T1/E1, ISDN PRI, Frame Relay, and ATM.
* Negotiated costs and terms with vendors, established corporate list pricing and sales processes.
Caterpillar, Inc., Clayton, NC – Unix System Administrator - Consultant
Consulting Term: 1996
Consultant providing UNIX System Administration and Technical Engineering support for the IT group.
* Supervised projects and established network infrastructures for computer and telephony architecture.
* Directed emergency disaster recovery after two hurricanes; recovered from total system shutdown.
* Performed engineering support for installation and resolution of software, hardware, and network
problems on HP-UX and Windows platforms, workstations, and network devices of hubs/routers.
Bell Atlantic Corporation, Silver Spring, MD – Configuration Manager - Consultant
Consulting Term: 1995 - 1996
Consultant performing configuration management and quality assurance for the Marketing
Development Systems Group. Promoted corporate effort to attain the Software Engineering Institute’s (SEI) Capability Maturity Model (CMM) Level 2 certification, implemented metric gathering program for audits and program review.
Ogden Communications, Inc. (OCI), Fairfax, VA - Consultant
Consulting Term: 1995
Consultant providing business development and product management services for a new video
distribution and video-teleconferencing product line manufactured by OCI.
Sysorex Information Systems, Inc., Fairfax, VA - Systems Integration Specialist
1993-1995
Systems Integration Specialist in pre-sales and marketing for major bids (RFPs) and proposals,
delivering solutions to Federal Government and Commercial clients.
EDUCATION and CERTIFICATIONS
* B.S. in Business Management, George Mason University, Fairfax, VA
* HP Peripheral and Computer Systems - Advanced SUN Systems - Compaq Systems
* Fundamentals of Local Area Networks, Business Communications Review
* PMP Certification Pending - 2015
AFFILIATIONS
* Member, Project Management Institute (PMI)
* Member, American Society for Quality (ASQ)
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