Account Executive Training

Eva R. Milman

***** ******** **** **

Albuquerque, NM 87112

505-***-****

e-mail: ********@*****.***

Training, Documentation, Development, Project Management

TECHNICAL EXPERIENCE:

Microsoft Office Suite (to 2013) DTE Workshare Compare

Microsoft Access Sage Carpe Diem FullAuthority

SharePoint Services InterAction Best Authority

Hummingbird Deltaview Change-Pro

iManage Microsystems (DocXtools, WordPerfect

Worldox DocXchange) Lotus

Autonomy (FileSite, DeskSite) iCreate Lotus Notes

Netdocs Universitysite (scheduling) Adobe Acrobat (to X)

Litera (Innova) RoomTracker PDAs

Legal MacPac pcAnywhere Dental Mac

Payne Group (Metadata Assistant, Citrix (GoToMyPC, GoToWebinar) Medi Mac

Numbering Assistant) WebEx FundMaster

TimeKM VPN

RSA tokens

EMPLOYMENT HISTORY:

Fall 1987- Present Consultant/Trainer

Independent consultant in the legal, banking, brokerage and medical industries.

Train clients in Windows, word processing, spreadsheet, graphics, database, medical, dental and

fund-raising applications.

Develop, design, customize and implement courseware and training.

Develop and maintain all course outlines.

Create customized documentation for MS Office applications.

Develop, and conduct training classes, presentations, lectures and seminars.

Conduct training in MS Office for administrators, help desk and IT staff.

Create and present training to trainers and help desk staff.

Conduct needs analysis for office systems.

Advise on hardware and software purchases, installation, system development and applications.

Provide support for all applications and backup support for hardware.

Resolve issues between IT, support staff.

Coordinate and provide Floor and Help Desk support.

Help resolve software and hardware problems.

Create and implement styles forms, and templates.

2000-2002 Founding Trainer, Maroe Technology, Inc.

Provide software training and consulting for all levels of the Legal and corporate markets.

Act as Lead Trainer and client liaison.

Coordinate training for conversion to new products.

Responsible for personnel, consultants, and document specialists.

Conduct training in MS Office for administrators, help-desk personnel, IT staff and application

development groups.

Design and customize courseware and documentation for all levels of classes.

Create and implement forms, templates, styles for all departments.

1994-2000 Senior Trainer/Project Lead, Perfect Access. Inc.

Provide software training and consulting to the Legal and corporate markets.

Coordinate consulting projects.

Act as client liaison.

Manage training staff.

Create and maintain staff schedules.

Create and present boot camps in new software.

Create, customize and maintain outlines for all classes.

Train trainers in all new features of software and classroom presentation.

Train and coordinate Help Desk staff.

Eva R. Milman

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OTHER EMPLOYMENT:

Adjunct Lecturer, Department of Anthropology, Hunter College, NY

Assist in teaching statistical analysis.

Research Assistant, Department of Anthropology, Hunter College, NY

Develop AIDS database using DBASEIII+. Train assistants in use of database.

Technical Advisor/College Assistant, Department of Anthropology, Hunter College, NY

Train office staff in DOS, WordPerfect and DBASEIII+. Advise on hardware and software

purchases. Install hardware and software.

Corporate Account Executive, The Computer Factory

Provide hardware and software sales and consulting services to large corporate accounts.

Conduct needs analyses. Develop systems strategies and training programs.

Corporate Account Executive, CPT, Inc.

Sale of computer systems. Product demonstration. Design and implement special legal

applications and training programs.

Account Executive, Matthew Bender & Co., Inc.

Prepare and conduct lectures and seminars of legal software systems. Consult on effective

utilization of systems and applications. Sale of software systems to the legal market. Develop and

implement marketing strategies.

Account Representative, Mead Data Central (Lexis/Nexis)

Develop, and conduct training classes, presentations, lectures and seminars. Develop, conduct

and monitor individual and group training programs. Consult with corporate, legal and accounting

executives regarding use of computers in research. Plan and implement marketing programs.

Conduct new hire training.

Instructor, Manhattan Business School

Mathematics and Accounting instructor. Teach beginning and intermediate mathematics and

accounting. Organize course material. Counsel students.

Chief Librarian, Burns, Summit et. al.

Reorganize department structure and staff responsibilities. Design procedures for automated

library systems. Develop systems for centralized purchasing of information services. Organize

department budget and control systems. Analyze, plan and supervise expansion of library facilities

and services. Create and implement staff training programs. Research legal issues.

REPRESENTATIVE FIRMS:

Cadwalader Wickersham & Taft; Cleary Gottlieb Steen & Hamilton LLP; Cowles & Thompson; Debevoise &

Plimpton; Fried, Frank, Harris, Shriver & Jacobson; Fulbright & Jaworski, LLP; Gibson, Dunn; Hughes, Hubbard

and Reed LLP; Kirkland & Ellis, LLP; Loeb & Loeb LLP; Manatt, Phelps & Phillips, LLP, McCarter & English,

LLP; Milbank, Tweed; Paul, Weiss, Rifkind, Wharton & Garrison; Proskauer Rose LLP; Shearman & Sterling;

Simpson Thacher & Bartlett; Skadden, Arps, Slate, Meagher & Flom; Sidley Austin LLP; Stroock & Stroock &

Lavan LLP; Sullivan & Cromwell LLP; Weil, Gotshal & Manges; White & Case, Willkie Farr & Gallagher.

EDUCATION:

BA Anthropology, Hunter College, CUNY

New York University, Data Processing and Systems Analysis Institute

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