Dawn Y. Scott
**** ******** *** *** *** San Diego, CA 92101 Cell 619-***-****
Email: *******@*******.***
Objective: Data entry clerk
Skills:
o Willing to learn
o Typing 45 wpm
o Over 10 years of progressive office experience
o Microsoft Word and Excel
Employment History:
California Marketing Group San Diego CA 02/2015-03/2015
Telephone Sales rep
o Utilized autodialer to contact businesses to renew subscriptions
o Data entry
APR Consulting temporary agency Diamond Bar, CA 04/2014-01/2015
Account Administrative Representative
o Processed Medicare enrollments for Kaiser Permanente
o Data entry of information into Kaiser database
o Utilized various computer systems to access information for processing purposes
o Contacted Kaiser health members for missing information
Dial America San Diego, CA 10/2013-02/2014
Call Center agent
o Answered inbound calls to activate various types of credit cards
o Data entry and sales
Luth Research San Diego, CA 08/2008-07/2013
Telephone Interviewer
o Utilized autodialer to conduct market research surveys
o Data entry
Kelly Services San Diego, CA 04/2005-03/2006
Eligibility rep 1-temp
o Researched and resolved health care inquiries for American Specialty Health
o Provided information over phone to members and providers
o Contacted various health plans to verify health care coverage
o Data entry
Planet Hollywood San Francisco, CA 06/1999-09/2001
Cashier
o Entered cash, checks and credit card information into Microsoft Excel spreadsheet
o Counted incoming cash from servers and bartenders
o General office duties such as faxing, copying and handling mail
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