Quality Assurance Service

Joseph Dowling

** ****** ******, ******, ** ***** Cell: 978-***-**** email: *******@*****.***

Summary

Self-motivated and service driven professional offering over 20 years of leadership experience. Develop strong leaders

through professionalism and military bearing critical to operational success. Energetic leader with strong communication,

analytical, problem solving and reasoning skills. Resourceful, responsible and dedicated.

Core Strengths

● Team Building ● Staff Training & Development

● Policies & Procedures ● Process Improvement

● Technical & Analytical ● Quality Control

1

Achievements

Honorable combined service of over 25 years in the United States Coast Guard and Army with a distinguished record of

success.

Professional Experience

Area Leader - Army Reserve Careers Division Ft McPherson, GA 06/2005 – 02/2015

Supervise, manage and evaluate a team of 10-20 Army Career Counselors in meeting the standards of Army Regulations

while performing their retention and transition duties. Perform quality control measures ensuring policy and procedural

standards are upheld. Direct and approve training assessment programs. Maintain accountability of all assigned equipment

valued at over $1M.

Army Reserve Career Counselor - Army Careers Division Ft McPherson, GA 06/2002 - 06/2005

Recruited, interviewed, counseled and qualified Soldiers for transfer, reenlistment and extension. Served as Commanders'

primary agent for Retention, Transition and Warrant Officer activities. Developed time management work plans, conducted

command retention briefings, career planning, transition interviews as well as practical and classroom exercises utilizing

Microsoft Office software. Achieved distinguished and meritorious awards for top mission production.

Army Recruiter - United States Army St Louis, MO 02/1991 - 06/2002

Recruited, interviewed and qualified potential applicants for US Army service. Achieved multiple distinguished awards for

top mission production.

Outside Electronic Technician - Lanier Business Products Dallas, TX 08/1983 - 06/1990

Analyzed, tested and repaired electronic office equipment at customs locations. Tasked to lead development programs in

meeting Quality Assurance standards.

Technical Writer - Sikorski Aircraft Stratford, CT 10/1981 - 06/1983

Wrote the manual for the Sikorski CH53E Helicopter that included electronic theory, components and troubleshooting.

Achieved expert knowledge and understanding of engineering blueprints, wiring diagrams, and schematic drawings.

Performed quality assurance measures on all manuals prior to final publication, which contributed greatly to the

organization's success.

Aviation Electricians Mate - United States Coast Guard Cape Cod, MA 08/1975 - 10/1981

Repaired electronic and electrical equipment aboard Coast Guard helicopters. Performed helicopter crewmember duties

during search and rescue missions. Performed preventative maintenance and calibration of equipment and systems.

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