Service Sales

Diane Spells

*** ****** ** ***

Houston, TX *****

Phone: 832-***-****

E-mail: ******.*****@*****.***

OBJECTIVE:

To obtain employment in a position with a company that will allow me an opportunity to utilize my knowledge, skills, work experience, and work ethics to provide service to their customers. Along with my exceptional communication skills that offers excellent customer satisfaction and dedicated service to my employer.

EXPERIENCE:

Dunkin’ Donuts

September 7, 2013 to October 20, 2014 Houston, TX

Crew Member

Responsibilities: Receiving payment by cash, check, credit card, issue receipts, refunds, and credits, greeting customers, answering customers’ questions and providing customers’ service.

FedEx SmartPost

November 16, 2012 to January 5, 2013 Houston, TX

Warehouse Associate

Responsibilities: Scan every package with a Wearable Scanner to help increase the accuracy of sorting and loading, Unloading, Palletizing boxes and packaging effectively and efficiently stack packages on the proper United States Postal Service (USPS) pallet. Wrap the packages on the pallet with stretch wrap to keep the packages from shifting.

Dd’s Discount

September 14, 2011 to November 16, 2012 Houston, TX

Stockroom & Home Lead/Sale Associate

Responsibilities: Managing a group of seven people in stockroom to complete the process of unloading and handling merchandise on the sales floor on time for the customers, answering customer questions about merchandise, Receive, store, and issue sales floor merchandise, stock shelves, racks, cases, bins, and tables, arrange merchandise displays, clean displays cases, shelves, and aisles, design and set up advertising signs and displays, stamp, attach, or change price tags on merchandise, referring to price list, Receiving payment by cash, check, credit card, issue receipts, refunds, and credits.

HMS Host Starbucks Coffee (IAH) September 4, 2008 to April 10, 2010 Houston, TX

Barista/Cashier

Responsibilities: Cleaning work areas, preparing a variety of beverages, weight or measure ingredients, provide customers service and maintain knowledge of menu and recipes, Receiving payment by cash, check, credit card, issue receipts, refunds, and credits.

Reference available upon request

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