Customer Service Sales
Resume:
Calvin Johnson
Newport News, Va. 23601
***************@*****.***
Profile
Accomplished sales specialist with more than 20 years in high profile, upscale operations, consistently achieving sales goals.
Recognized for ability to achieve results through teamwork and exceptional customer service.
Career History
Courtyard Marriott Hotel, Newport News, Va
(2010-Present) Shuttle Driver, Front Desk Associate
Service in welcoming guests to hotel for an enjoyable stay. Duties included but not limited to operating front desk computer system using Fosse, keeping records of guest accounts and inquiries and requests, setting up guests for wake-up calls, assisting guests with concerns about their bill, stocking market items, assisting team with bistro orders, and assisting team with laundry, and also houseman. Employee of the month for August 2011.
JC Penney, Williamsburg, Va. (2008-2009) Fine Jewelry Specialist.
Assisted customers with purchases of fine jewelry and accessories. Duties included jewelry cleaning, battery changes, watch sizing and assisted customers with opening of store credit cards.
Cingular Wireless, 3 Times Square New York, N.Y. 10036 (2004-2006) Communication Specialist
Specializing in sales of communication devices and accessories, assisting and or solving customer needs.
Today’s Man, New York, N.Y.
(2002-2002) Sales Specialist
Specialized in tailored clothing and furnishings, including sportswear and shoes.
Achieved set weekly and daily goals.
Arrow Merchandising, Herald Square, N.Y.
(2000-2002) Sales Specialist
Specialized in selling Fossil Watches and accessories.
Merchandised stock for window display and replacing stock.
Stern’s Department Store, N.Y.
(1998-1999) Sales and Customer Service
Cashier and Recovery of floor merchandise.
Assisted with customer service.
French Connection, New York, N.Y.
(1994-1997) Sales Specialist
Specialized in fine clothing and accessories.
Merchandised accessories for floor and window display.
Achieved daily goals.
Department of the month for two months straight.
Weinstock & Yaeger Watches, New York, N.Y.
(1986-1992) Sales
Specialized in selling fine watches.
Assisted with customer services.
Education:
George Wingate H.S. Brooklyn, N.Y.
(1980-1984) Academic Studies
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