Customer Service Sales
Resume:
nanieto
*******@*****.***
Nanie Tovar
Objective
Motivated and energetic sales professional, seeking a challenging position that takes advantage
of highly developed customer service skills, operations management, and presents an evolving
and challenging career opportunity.
Summary of Qualifications
Office, staff, accounting, and operations management
•
Mastered skill sets within Quota Driven Sales, utilizing both phone and
•
customer referrals to create and grow company lead base.
Well rounded communication skills
•
Skilled in prioritizing and managing multiple tasks in highly deadline driven
•
environments
Software proficiencies including, but not limited to, MS Office Suite, along with
•
various CRM systems such as Vin Solutions, QuickBooks, SAP 5.0, and social
media marketing
WORK EXPERIENCE
Sales Professional - Serra Toyota Decatur, AL October 2013 to Present
Decatur, AL* 10/2013 Present • Established and maintained required certificates, monthly product
knowledge testing, phone training skills, weekly Cardone sales training, along with organization of company
generated and personal lead base • Created personal lead base via personalized social media, face to face
marketing, and generating referrals via work and personal connections • Utilized CRM software, VIN
solutions, for tracking leads as well as time line management • Preformed within tasks under deadline
driven environment • Achieved and exceeded monthly quotas
Enrollment Specialist Virginia College Huntsville, AL February 2013 October 2013
Responsible for converting referrals into appointments as well as utilizing CRM software to maintain and
prioritize lead base • Generated lead base via student and appointment referrals, information calls, cold
calls, as well self motivated field marketing • Converted appointments into enrollees, provided a basic
introduction into the facility, as well as creation and delivery of complete portfolio which allowed proper
introduction into degreed program of choice
Property Manager Cottonwood Capital LLC Madison, AL January 2012 January 2013
Managed entire apartment home community ensuring a pleasing environment to residents both structurally
and aesthetically. • Specialized in renovations for entire community via hiring and managing construction
contractors, overseeing approving design blueprints, while maintaining and operating within the Capital
Improvement budget • Responsible for employees including: hiring, placement and training, performance,
as well as maintenance of conducive and inspiring work environment • Developed yearly budget via
utilization of cost comparison analysis, created monetary parameters within which to hire and operate,
including employees, vendors, contractors, renovations, as well as all other daily operations, insuring
capital gain for said investors • Coordinated all marketing designs and plans including field marketing,
guerilla marketing, community outreach and referral marketing, as well as insuring completion of
marketing task via delegation as well as self involvement
Property Manager Southeastern Property Management Birmingham, AL August 2010 January 2012
Managed multiple apartment home communities including Inverness Cliffs in Birmingham, AL, Riverside
Parc in Hoover, AL, as well as The Meadows of Baily Cove in Huntsville, AL • Responsible for accounts
payable, entered invoices via corresponding codes, completed month end dispositions, as well as
maintenance of budget • Specialized in renovations of community along with management of contractors to
insure completion of hired task • Managed all employees including: hiring, placement and training,
performance, as well as maintenance of conducive and inspiring work environment
SAP Lead - Federal Mogul - Smyrna, TN - August 2005 to August 2010
Trained and implemented SAP software 4.6C to 5.0 within corporation as a whole • Specialized in
logistics execution process as well as warehouse management • Responsible for completion of Everest
Project which included the testing and troubleshooting for products and SAP development, insuring product
knowledge and production success within warehouse
EDUCATION
Jacksonville State University Jacksonville, AL 1998 to 1999
Southern Union Community College Opelika, AL 1996 to 1998
Gadsden State Community College Gadsden, AL 1994 to 1996
Diploma Alexandria High School Alexandria, AL 1994
Contact this candidate