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Customer Service Sales

Location:
Oxford, AL
Posted:
April 27, 2015

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Resume:

nanieto

acpeup@r.postjobfree.com

256-***-****

Nanie Tovar

Objective

Motivated and energetic sales professional, seeking a challenging position that takes advantage

of highly developed customer service skills, operations management, and presents an evolving

and challenging career opportunity.

Summary of Qualifications

Office, staff, accounting, and operations management

Mastered skill sets within Quota Driven Sales, utilizing both phone and

customer referrals to create and grow company lead base.

Well rounded communication skills

Skilled in prioritizing and managing multiple tasks in highly deadline driven

environments

Software proficiencies including, but not limited to, MS Office Suite, along with

various CRM systems such as Vin Solutions, QuickBooks, SAP 5.0, and social

media marketing

WORK EXPERIENCE

Sales Professional - Serra Toyota Decatur, AL October 2013 to Present

Decatur, AL* 10/2013 Present • Established and maintained required certificates, monthly product

knowledge testing, phone training skills, weekly Cardone sales training, along with organization of company

generated and personal lead base • Created personal lead base via personalized social media, face to face

marketing, and generating referrals via work and personal connections • Utilized CRM software, VIN

solutions, for tracking leads as well as time line management • Preformed within tasks under deadline

driven environment • Achieved and exceeded monthly quotas

Enrollment Specialist Virginia College Huntsville, AL February 2013 October 2013

Responsible for converting referrals into appointments as well as utilizing CRM software to maintain and

prioritize lead base • Generated lead base via student and appointment referrals, information calls, cold

calls, as well self motivated field marketing • Converted appointments into enrollees, provided a basic

introduction into the facility, as well as creation and delivery of complete portfolio which allowed proper

introduction into degreed program of choice

Property Manager Cottonwood Capital LLC Madison, AL January 2012 January 2013

Managed entire apartment home community ensuring a pleasing environment to residents both structurally

and aesthetically. • Specialized in renovations for entire community via hiring and managing construction

contractors, overseeing approving design blueprints, while maintaining and operating within the Capital

Improvement budget • Responsible for employees including: hiring, placement and training, performance,

as well as maintenance of conducive and inspiring work environment • Developed yearly budget via

utilization of cost comparison analysis, created monetary parameters within which to hire and operate,

including employees, vendors, contractors, renovations, as well as all other daily operations, insuring

capital gain for said investors • Coordinated all marketing designs and plans including field marketing,

guerilla marketing, community outreach and referral marketing, as well as insuring completion of

marketing task via delegation as well as self involvement

Property Manager Southeastern Property Management Birmingham, AL August 2010 January 2012

Managed multiple apartment home communities including Inverness Cliffs in Birmingham, AL, Riverside

Parc in Hoover, AL, as well as The Meadows of Baily Cove in Huntsville, AL • Responsible for accounts

payable, entered invoices via corresponding codes, completed month end dispositions, as well as

maintenance of budget • Specialized in renovations of community along with management of contractors to

insure completion of hired task • Managed all employees including: hiring, placement and training,

performance, as well as maintenance of conducive and inspiring work environment

SAP Lead - Federal Mogul - Smyrna, TN - August 2005 to August 2010

Trained and implemented SAP software 4.6C to 5.0 within corporation as a whole • Specialized in

logistics execution process as well as warehouse management • Responsible for completion of Everest

Project which included the testing and troubleshooting for products and SAP development, insuring product

knowledge and production success within warehouse

EDUCATION

Jacksonville State University Jacksonville, AL 1998 to 1999

Southern Union Community College Opelika, AL 1996 to 1998

Gadsden State Community College Gadsden, AL 1994 to 1996

Diploma Alexandria High School Alexandria, AL 1994



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