Customer Service Project Manager

Yubelkis A. Moya

** ******* **. *********

NY, **550

*******@*******.***

( 917) 659 - 1533

QUALIFICATIONS

Strong verbal communication in Spanish

Extremely organized

Computer proficient

Quick learner

EDUCATION

Santiago University of Technologies (Dominican Republic)

Marketing & Sales, 4 years 2005

C.A.S.A. Hempstead UFSD

Level 5 English Class (on going)

RELEVANT EXPERIENCE

Computer Proficiencies

1. Used Microsoft Excel to develop inventory tracking spread sheets

Documentation

2. Wrote and edited documents to keep staff informed on policies and

procedures

Supervision

3. Supervised team of five or more staff members

Project Developments

4. Collaborated with team of Human Resources and Accountability in the

development of manual procedures

EXPERIENCE

1. North Eastern Environmental Cleaning & Restoration

Jackson Heights, NY (2013/2014)

Cleaning of water and fire damaged homes involving:

Cleaning of affected areas, setting up machines, Demolition of walls,

Removal of garbage

Mold Remediation work involving:

High level of detail cleaning from ceiling to floor

Set up of containment and preparation of homes to avoid cross contamination

and damage to homes due to debris removal

1. Cartago, S.A. (Dominican Republic) Liquor Distribution

District Sales Representative: (2012)

Visit clients routinely once or twice a week

Set up invoices and receive payments

Distribute and inventory of merchandise at stores

Provide monthly reports of sales and inventory

2. AGES, CXA (Dominican Republic) Architectural and Design of Hotels

Purchasing Coordinator (2008 / 2011)

Purchase of merchandise for hotels (furniture, light fixtures, paint,

etc

Set up placement and installation for all merchandise

Receive and inspection of all merchandise purchased

Collaborated with team of Administration (with budget, billing, inventory,

cost analysis)

Supervision of 15 employees and above to set up hotel.

1. Cadena Hotels Melia, (Bavaro, Punta Cana. Dominican Republic)

Purchasing representative Vacational Club (2006 / 2007)

2. Grupo Punta Cana ( Punta Cana, Dominican Republic)

Assistance administration department (2006)

2. Onmicron International, (Santo Domingo, Dominican Republic)

Customer Service, Saleswoman and Collaborated with team of Accountability

(2003 / 2005)

REFERENCES

Victor Vera (917) 476 - 7059

Owner of North Eastern Enviromental cleaning service

Wilfredo Garcia (631) 461 - 6648

Project Manager ICER Restoration

Kenia Benitez (347) 622 - 9017

Customer Service Associate People's United Bank

Contact this candidate