Frances D. Johnson
Jacksonville, North Carolina
28546
Phone: 202-***-****
Education
Justice Fellowship International College
Jacksonville, North Carolina
Associate of Biblical Studies
May 2008
Maryland University
College Park, Maryland
Expanded Functions, Maryland Dental Society
2001
Applied Career Training Dental Assistant School
Alexandria, Virginia
Certified Dental Assistant
1999
University of the District of Columbia
Washington, D.C.
A.S. candidate, Radiographic Technology (75 credits accrued)
1979 - 1990
Professional Experience
Mental Health Department
Jacksonville, North Carolina
Mentor/Motivational Speaker
February 2012 - Present
. Coordinate and facilitate group sessions for those age 16 and older to
teach life skills utilizing a 12-step program for Narcotics Anonymous
. Monitor group members on personal growth via designated assignments
. Travel throughout the United States as a motivational speaker for
individuals suffering from drug, alcohol, physical, mental, and
emotional abuse; address various topics in relation to addiction and
levels of abuse from a spiritual, emotional, and personal prospective
. Create and publish CD's as an inspirational tool for those in need of
guidance towards a cleaner way of life
Dental Works
Riverdale, Maryland
Certified Dental Assistant
August 2006 - Present
. Provide patients with quality care and excellent customer service,
support staff to maintain patient integrity
. Assist doctor with all dental procedures including but not limited to
perform patient oral evaluations, take, develop and mount accurate/high
quality radiographs, and various lab duties including provisional
. Review patient chart prior to doctor evaluation, log appropriate patient
data during the exam and treatment, verify patient health history and
transcribe doctor notes in patient charts
. Maintain patient confidentiality through HIPAA compliance and follow
safety policies/procedures
. Assist hygienists when required, maintain clean and sterile equipment
per operational guidelines
. Follow up with labs to ensure quality/timely products, track incoming
and outgoing lab cases with staff
. Monitor level of dental supplies order as assigned by the office leader
. Certified for the placement of braces using 6 Month Smile, a cosmetic
braces system
I also worked with the traveling Oral Surgeon, on the weekends mainly
Saturdays in different parts of the North Carolina Region.
The Dental Group
Riverdale, Maryland
Certified Dental Assistant with Expanded Functions
February 1999 - July
2006
. Exceptional with two, four, and six handed when required
. Skilled in temporary placement of crowns and bridges
. Experienced in the use of the Media Dent and Dom Imaging Whitening
systems
. Proficient in all facets of the dental field including Oral Surgery,
Dental Endo, Perio, Pedo, Ortho, and general dentistry
. Completed CEREC courses in dental restoration
Office of Independent Counsel-Smaltz
Alexandria, Virginia
Clerk/Receptionist
May 1998 - January 1999
. Responsible for outside messenger runs including court filings (under
seal or public) via use of government vehicle
. Servicing of papers on opposing counsel
. Propelled administrative payroll communication
. Coordinated and prepared tasks for in-house/court mandated obligations
such as exhibit binders for judge and opposing counsel, as well as
document production
. Assisted all personnel with clerical, paralegal assistant tasks, and GAO
mandated office inventory
Page 2
Frances D. Johnson
307 Delaney Drive,
Jacksonville, North Carolina
28546
Phone: 202-***-****
Professional Experience (continued)
The Village of McLean Gardens
Washington, D.C.
Part-Time Desk Clerk
May 1998 - May 2000
. Greeted guests and responded to inquiries regarding residency of
facility
. Front desk security
. Managed service order calls
. Assumed responsibilities of collecting rent, petty cash receipts
. Provided general clerical assistance including filing and copying
Federal Express
Washington, D.C.
Mail Handler
July 1996 - July 1997
. Performed package sorting duties for major worldwide overnight delivery
company
Integrated System Analysts, Inc.
Washington, D.C.
Receptionist/Assistant Purchasing Agent
May 1991 - January 1997
. Responsible for the Mitel office wide phone system and messaging program
. Data entered time and payroll information for office staff
. Tax assistant for regional offices and personnel
. Collaborated with executive personnel on establishing cost cutting
policies
. Participated as an active member of the company social programs
committee
. Photocopy key operator accountable for cost allocations, projections and
meter maintenance, and petty cash office
. Liaison with outside vendors to establish/implement quality assurance
policies
. Verified and processed purchase orders via Jamis system
. Monitored terms and conditions of contracts
Computer Skills
. MS Office for Windows, Windows 7
. Word Perfect 7
. Quattro Pro
. Mitel Superset Seven Phone System
. Vax-Jamis System Purchasing and Time Entry
. Paradox Software
Certifications
. X-ray certified
1999
. CPR certified
1999
. CEREC certified
1999