Human Resources Manager
Resume:
Necole A. Jones, SPHR
Collierville, TN 38017
************@*****.***
Accomplished Human Resource professional with positions of increasing
responsibility at Fortune 500 companies & non-profit sector supporting
multiple states/locations. Possess relevant experience in all core
corporate Human Resource functions with emphasis in employee relations,
performance management, training, recruitment, financial management,
strategic development, etc. Strong analytical & communication skills that
provide solid leadership for management & employees.
Career Summary
Hill Chapel M.B. Church
Memphis, TN Human Resources &
Membership Manager February 2013-
present
Provide integral human resources and membership relations support for a
congregation of 2500 people within 107 year old ministry. Responsibilities
include payroll management, contract labor support, compensation review,
new hire orientation, employee relations, membership onboarding & outreach.
Ground level work regarding human and membership capital serves as a
precursor for a $62 million dollar expansion project to include a school,
assisted living center, family life center, etc.
Medtronic, Inc.
Memphis, TN
Sr. Human Resources Business Partner
March 2010-February 2013
Provide HR strategic direction and full accountability for the successful
implementation of HR-related processes, practices, policies and outcomes
for assigned client functional groups (i.e. compliance, finance, legal,
business development, business transformation, public
relations/communications) in order to maximize achievement of company's
short- and long-term business goals. Ensure proactive planning and
effective execution of talent acquisition, diversity and inclusion,
performance management, talent management and development, total rewards &
recognition, training, organization effectiveness, and related programs.
Partner with management to ensure effective internal employee
communication within client groups. Consulted assigned Vice-Presidents &
client organizations locally & virtually in human resources policy and
program matters. Work on cross-functional teams to implement best
practices.
Coca-Cola Enterprises, Inc.
Memphis, TN
Regional Human Resources Manager
March 2006-September 2009
Responsible for compliance with appropriate laws for multiple states &
locations. Supported 1000 employees & 100 line managers in distribution,
equipment services & production facilities in 10 southeastern states & the
Virgin Islands via onsite & a virtual environment. Monitored disciplinary
actions for legal compliance. Resolved and investigated employee
complaints/conflicts. Responded to EEOC & third party charges and
represented company in mediations as needed. Built employee relations and
enable management effectiveness through promoting high employee engagement
& assessed organizational risks during unionizing attempts. Assisted site
locations in development of employee communications & media inquiries.
Lead cross-functional projects such as reduction-in-force. Provided
delivery & interpretation on various policies, procedures and training
(i.e. sexual harassment, drug-free workplace, union avoidance, etc.)
Necole A. Jones
Page 2
Lowe's Companies, Inc.
Olive Branch, MS
Human Resources Manager
March 2004-March 2006
Recruited and sourced exempt and non-exempt applicants for various
positions & training programs. Maintained personnel files, records and
benefits conducting in-house audits as needed. Handled employee relations,
labor relations, unemployment claims, worker's compensation claims &
litigation responses reducing company liability & mitigation. Reviewed &
advised on medical accommodations. Scheduled staff according to forecasted
hours and sales projections. Processed payroll and maintained payroll
records per Sarbanes-Oxley requirements. Provided HR technical & strategic
expertise in newly created role.
Primary Preparatory, Inc.
Memphis, TN
Human Resources/Compliance Manager
August 2001-October 2003
Launched inaugural human resources department & implemented budget
guidelines for dept. via identifying resources, clarifying roles &
assigning responsibilities. Conducted all human resources planning &
organizational effectiveness. Recruited applicants, conducted interviews
and coordinated hiring process for all staff including licensed & certified
teachers. Coordinated orientation, maintained personnel records &
conducted benefits administration. Investigated and handle employee
complaints, grievances and claims. Handled local, state and federal
contract and grant compliance for grants in excess of 1.2 million dollars.
Developed all employee communications.
Unum Provident, Inc.
Chattanooga, TN
Claims Adjudicator
May 2000-July 2001
Evaluated and adjudicated short-term disability claims based on prompt
claim processing regulations. Read, reviewed and adhered to contractual
guidelines and client specifications. Handled and resolved customer
complaints relating to claims processing. Coordinated all claimant
payments & correspondence in a confidential manner. Trained and mentored
new & existing staff.
Education: University of Tennessee at Chattanooga
Bachelor of Science in Political
Science: Public Administration
Psychology Minor
University of Memphis- Cecil
Humphrey's Law School Tennessee Pre-Law
Fellowship Program (Scholars I)
Certifications/Skills: Senior Professional in Human Resources (SPHR)
Rule 31 Listed General Civil
Mediator
Notary Public at Large
Affiliations: Society for Human Resources Management
National Association of
Professional Women
Memphis Institute for Leadership
Education (MILE)
Board of Trustees for Memphis
Interfaith Hospitality Network
Board Member Alliance for Non-
Profit Excellence
New Memphis Institute Fellows
(A12)
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