Administrative Assistant Manager

Nacola Morrison

** ******** ***** *** ** • New York, NY 10031

H 212-***-**** • M646-***-**** • ****************@*****.***

Administrative Professional

A highly organized and detail oriented individual • Microsoft Office Suite

with over 10 years of administrative experience in • Outstanding communication skills

health and human services organizations. Able to

• Client registration & intake

multitask and work graciously in a fast paced

• Operate multiline phone system

environment while remaining attentive to the needs

• Insurance verification procedures

of individuals with disabilities.

• Implementation of Electronic Health

Records

EXPERIENCE

The Epilepsy Foundation of Metro New York, New York, NY

Clinical Receptionist / Administrative Assistant (3/2005 – present)

• Coordinate and process the scheduling, via Electronic Health Records System of psychiatric,

pharmacological, individual therapy, vocational, psychological and psychosocial referrals with

appropriate service providers.

• Perform consumer registration which includes the verification of Medicaid, Medicare, and 3rd party

health insurance status using E Paces, Veri Phone, and Medical Billing computerized applications.

• Operate 10 line telecommunication system and route calls to designated interdisciplinary staff.

• Responsible for ongoing compliance with the organization’s quality assurance standards

• Maintain and update Daily, Weekly, and Monthly Calendars, Call Sheets, and Appointment

Requests.

• Monitor all incoming and outgoing mail: distribute to designated interdisciplinary staff, keep

daily log of incoming checks from Medicaid, State of New York, 3rd party reimbursement and

donations, weigh and add postage to outgoing mail.

• Arrange transportation services for scheduled consumers via Ambulette, Access A Ride, and

Livery services.

• Monitor and update monthly Clinician’s Report regarding consumer’s fees and appointment

rescheduling; perform the distribution of funds. Collect and post fees according to protocol.

• Responsible for tallying end of day, financial and Metro Card transaction review, clinic emergency

cash, resolve any discrepancies, distribute funds to New York Weekend Services.

• Perform all general office procedures which include copying, faxing, typing, and scheduling

package pick ups.

Vision Services for the Blind and Visually Impaired, New York, NY

Certified Vision Rehabilitation Associate (1998 – 2004)

• Assisted blind and visually impaired children and adults with learning and

independently performing Activities of Daily Living.

• Assessed and evaluated consumer strengths and deficits; maintained quarterly

progress notes.

• Ordered adaptive equipment as necessary.

• Trained new hires and program volunteers.

Receptionist / Intake Professional (1995 – 1998)

• Answered and directed all incoming calls; facilitated inter office communication.

• Maintained daily calendar of events and meetings.

• Conducted initial intakes of blind and visually impaired children and adults.

Education

• Mary Bergtram High School

New York, New York

Received: Equivalent Diploma

• The Lighthouse

New York, New York

Certification: Vision Rehabilitation Associate

Contact this candidate